Software High School

Derek Salvatore Jones

**** ****** ******

Hollidaysburg, PA 16648

Phone: 814-***-**** Cell: 814-***-****

Email: ********@*****.***

PROFESSIONAL EXPERIENCE

Appalachia Intermediate Unit 8 - Altoona, PA (March 2006 - Present)

Technology Services Administrator

Responsibilities include overseeing the functions of the Information

Technology Department. Supervises four IT employees. Has developed

technology services that are offered to IU8 teachers and member entities.

Also responsible for coordinating technology consortium pricing for

districts, processing requests for new technology purchases and/or

transfers, establishing and maintaining voicemail and phone systems for IU8

offices and classrooms, and managing technology equipment disposal.

Shenandoah University - Winchester, VA (October 2005 - February 2006)

Laptop Support Specialist - Institutional Computing Department

Responsibilities included troubleshooting laptop hardware and software and

tracking laptops as per student enrollment. Also responsible for

configuring, installing, and monitoring the wireless hardware related to

laptop access, contacting vendors for parts and support, handling all

insurance and warranty claims, and working with vendors to assure that

warranty repairs are completed. Supervised selected IC employees and work-

study students assigned to laptop support.

Shenandoah University - Winchester, VA (August 2000 - October 2005)

Software Support Specialist - Institutional Computing Department

Responsibilities included training staff and select faculty how to use

various software programs and troubleshooting various problems that

employees encounter with software. Also created written and electronic

documentation for various software programs. Managed design of new SU

Portal. Acted as Institutional Computing's liaison for Shenandoah

University's President, Vice Presidents, and other selected employees.

Answered helpdesk calls on a weekly basis. Served as part-time instructor

for School of Continuing Education from September 2001 to March 2005.

COMPUTER SKILLS

Operating Systems: Windows 7, Windows XP, Mac OS X

Software: SPSS, Blackboard, Moodle, Desire2Learn, Word, Excel, Access,

PowerPoint, Producer, Outlook, GroupWise, Publisher, Pagemaker, Photoshop,

FrontPage, AS400, Datatel Colleague, FTP, Fetch, Camtasia, NetMeeting,

AskSam, Filemaker, WebTrends, Acrobat, Premiere, TrackIt, Dreamweaver,

Unicon Academus Portal, ScanSoft, Adobe GoLive

Certifications: Microsoft Office Specialist (Word, Excel, Access,

PowerPoint, Outlook)

EDUCATION

Shenandoah University - Winchester, VA (Graduated August 2001)

M.S. in Computers in Education - GPA = 3.90

University of Pittsburgh at Johnstown - Johnstown, PA (Graduated May 1994)

B.S. in Secondary Education (Mathematics) - GPA = 3.59

RELATED WORK EXPERIENCE

Lord Fairfax Community College - Middletown, VA (January 2000 - August

2000) - Computer Instructor

National Business College - Harrisonburg, VA (September 1999 - August 2000)

- Mathematics/Computer Instructor Warren County High School - Front Royal,

VA (August 1997 - June 1999) - Math Teacher

Riverside Christian Academy - Johnstown, PA (August 1994 - June 1997) -

Math/Science Teacher

References available upon request

Contact this candidate