Front Desk Medical

Candice Glass

**** **** ***** *****, *************,

Md 20774

Cell: 240-***-**** :

*************@*****.***

Career Overview

Committed and

motivated Front Desk

Receptionist with

exceptional customer-

relation and decision-

making skills. Strong

work ethic,

professional demeanor

and great initiative.

Excellent

communication and

computer skills; ability

to work independently

or as part of a team to

meet project deadlines;

multicultural

awareness with a high

level of adaptability.

Hard-working, multi-

tasking Front Desk

Receptionist with

outstanding telephone,

scheduling and

documentation skills.

Skill Highlights

0● E

x

t

e

n

s

i

v

e

e

x

p

e

r

i

e

n

c

e

w

i

t

h

t

r

a

v

e

l

b

o

o

k

i

n

g

a

n

d

h

e

a

v

y

s

c

h

e

d

u

l

i

n

g

0● Energetic

and

organized

0● Self-starter

with

professional

manner

0● Excellent

communicat

ion skills

0● Microsoft

Office,

Excel,

PowerPoint

0● Filing/Editin

g patient

charts

0● Medical

billing

0● Patient

scheduling

Core

Accomplishments

Scheduling

0● Corres

ponde

d with

patient

s

throug

h

phone,

fax,

email

and in

person

to

schedu

le

appoin

tments

and

answer

inquirie

s.

Patient Charting

0● Ret

riev

ed

and

re-

filed

pati

ent

cha

rts

in

pro

per

seq

uen

ce

to

mai

ntai

n

org

aniz

atio

n

and

up-

to-

dat

e

pap

erw

ork

info

rma

tion

.

Professional

Experience

Front Desk

Receptionist

June 2007 to May

2011

Children's Medical

Center– Washington,

Dc

Managed incoming

and outgoing calls for

busy medical office.

Liaised with vendors

to order and maintain

inventory of office

supplies. Scheduled

and confirmed

appointments for

entire management

team. Assisted in all

areas of

administrative work

including data entry,

receptionist duties,

file organization,

research and

development.Commu

nicated with patients

via phone, email and

in person to obtain

payments on

outstanding accounts

or accounts requiring

deductibles or co-

pays.Contacted

patients regarding

unpaid and underpaid

accounts, resolving

all issues while

maintaining a positive

and pleasant attitude.

Education

Anacostia High

School 2006

Washington, DC,

United States

High school Diploma

Contact this candidate