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Sales Customer Service

Location:
Shawano, WI, 54166
Posted:
August 17, 2011

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Resume:

Lisa M. DeKarske

N**** W. Chic A Watha Ct.

Shawano, WI 54166

920-***-**** *********@*****.***

OBJECTIVE__________________________________________________________________________

_________

Secure an employment position that will utilize my experience, allow me to grow, and give me the

opportunity to impact an organization in a positive manner.

WORK

EXPERIENCE________________________________________________________________________

___

March 2010 July 2011 Genies Jewelry Shawano, WI

Manager

Assisting customers through sales process from start to finish

Provide one of a kind sales experience ensuring repeat sales from customers

Managed all business functions such as accounting, inventory control, payroll, marketing and

ordering utilizing the following programs:

QuickBooks, Word, Works, Excel, and Outlook

July 2007 July 2009 Herlache Industrial Supply Co. Green Bay, WI

Sales Service Coordinator

Assisting internal and external customers through sales process from start to finish

Managed all business functions such as quoting, inventory control, claims, order entry,

accounting, and marketing utilizing the following programs:

AS400, Word, Excel, and Outlook

Called on non existing customers to further business

Worked independently and as a team to accomplish the job

Provide one of a kind sales experience ensuring repeat sales from customers

April 2002 July 2007 Fox River Paper/Neenah Paper Appleton, WI

Senior Inside Sales Representative

Assisting internal and external customers through sales process from start to finish

Managed all business functions such as quoting, inventory control, claims, and order entry

utilizing the following programs:

JD Edwards, Word, Excel, and Outlook

Worked independently and as a team to accomplish the job

Provide one of a kind sales experience ensuring repeat sales from customers

WORK

EXPERIENCE________________________________________________________________________

___

June 1994 April 2002 Dunsirn Industries/Avery Dennison Neenah, WI

Senior Customer Service Representative

Assisting internal and external customers through sales process from start to finish

Assisting internal and external customers with trial orders in the mill

Managed all business functions such as quoting, inventory control, claims, and order entry

utilizing the following programs:

MFG PRO, Word, Excel, and Outlook

Worked independently and as a team to accomplish the job

Provide one of a kind sales experience ensuring repeat sales from customers

BUSINESS

ACCOMPLISHMENTS_________________________________________________________________

2007 2009

• Secured 6 new customers, one being the 2nd largest customer

2002 2007

• Secured a 2 million dollar order

• Exceeded sales of aged goods three months in a row

• Assisted start up of the online sample program

EDUCATION_________________________________________________________________________

_________

Microsoft Excel Level 1

1998

2006 Microsoft Excel Level 2

2005 Introduction to Lithographics

West Bend West High School West Bend, WI

1986.1990

High School Diploma

• Passed all general education courses for Diploma

REFERENCES_______________________________________________________________________

____

Tina Wenzel

1805 Fremont Street

Appleton, WI 54915

920-***-****

Mary Shaw

Shawano, WI 54166

715-***-****

Lisa Kleer

Hwy 22

Shawano, WI 54166

715-***-****



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