Sales Customer Service

LUDSHY LAWS

**** *. ***** ****** *** *** Arlington, VA 22206 ( 571-***-**** (

******@*******.***

Over ten years of experience in Customer Service/Sales and

Administrative/Clerical work . Great computer skills, type at 75wpm with

data entry keystroke of 11000, Exceptional Leadership Skills, adaptable to

new challenges and excels in new environment. Fluent in Creole language.

Experience

05/2008-10/2009

Call Center Business Sales Consultant AT&T

Rome, GA

. Consulted with Small Business customers to recommend and sell a

variety of AT&T products and services to meet customer needs.

. Provided customers with a positive sales and service experience

. Interacted with multiple online systems while speaking with

customers

. Met sales quotas and service objectives in a fast paced call center

05/2008-11/2009 Lane Bryant

Kennesaw, GA

Sales Associate/Stock Manager

. Manage and maintain the upkeep of stockroom to company standards

. Process shipment in a timely manner

. Dress mannequins and assist managers with floor set-up/Brand

marketing and brand blitz

. Ring sales and assist customers with their purchases

12/07-05/2008 Stonebridge Life Insurance

Atlanta, GA

Data Entry Clerk

. Provided administrative/clerical and data entry support

. Input client insurance data, rates and rate codes into company

database

. Updated and maintain company database, worked with Dos and Excel

computer systems

11/05-12/07 David's Bridal Kennesaw, GA

Bridal Consultant/Commission sales

. Assisted Brides with choosing their wedding gowns and accessories

as well as their bridal parties.

. Maintained and updated portfolios of brides and wedding party to

ensure a smooth process and build relationships.

. Demonstrated advanced product knowledge that resulted in an

increase in sales and met and exceeded commission goals

08/03-07/04 Macy's Hyattsville,

MD

Sales Associate/Expeditor

. Implemented strategies to improve appearance with window display

and floor set-up

. Ensured customer needs were met, complaints resolved, and service

successful

. Processed shipment and rang sales

06/99-01/03 Department of Defense Arlington, VA

Administrative Assistant

. Provided clerical and administrative support to the Department of

Defense, Special Agents and attorneys as an automation clerk.

. Performed basic office duties: typing, filing, faxing,

copying/scanning, answering phones and distributing mail

Education

08/99-03/04 Hampton University Hampton, VA

Some college Courses Completed

08/95-05/99 Woodrow Wilson Senior High Washington,DC

High School Diploma

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