Customer Service Medical Billing

Lena A. Pierce

*** *. **** ******

Los Angeles, CA 90044

424-***-**** cell

************@*****.***

Objective:

Offering excellent skills in clerical, filing customer service, and

housekeeping. Trained in office procedures and policies ICD-9, CPT, and

HIPPA, scanning and faxes, and operating office equipment.

Work Experience:

Job Title: Receptionist

Employer: Medical Staffing Agency

Dates: 06/01/2010-01/02/2011

Duties: Insurance Authorization, Checking eligibility for patients,

filing files, light data entry, processing check in/check out patients,

scheduling appointments using QSI systems, and some medical billing

Job Title: File Clerk

Employer: Apple One Temp Agency

Date: 12/17/2007-08/07/2008.

Duties: scanning and printing documents, lifting and loading, organizing

files alphanumeric, filing, and light data entry work

Job Title: Customer Service/Call Center

Employer: MIS staffing

Dates: 05/17/2007-12/20/2007

Duties: answering inbound calls, Schedule appointment for new and existing

customers. Some filing work when needed.

Job Title: Porter

Employer: Career Strategies Temporary Agency

Dates: 01/15/2007-03/2007

Duties: cleaning apartments, cleaning the outside area of the apartments,

making sure that the offices are clean, and cleaning the restroom.

Job Title: Office Clerk

Employer: LSM Design Corp.

Dates: 09/24/2005-11/26/2006

Duties: Data entry, customer service, auditing documentation. Switchboard,

alphanumeric filing and scheduling appointments

Job title: Housekeeping

Employer: Cedars Sinai Hospital

Dates: 03/29/2004-07/29/2005

Duties: Provide house keeping service to a well known hospital. Cleaned

rooms, made beds, dusting, vacuuming and taking out trash.

Job Title: Customer Service

Employer: CCS collections

Dates: 01/06/2003-10/12/2004

Duties: answering inbound calls, Schedule appointment for new and existing

customers. Some filing work when needed.

Skills/ Certificate

I have good educational and work skills in data entry, power point, word,

excel, customer service and filing, I have a certificates at UEI of

Student of the Month, CPR card, HIPAA certificate, finish my intern at

smile care dental for medical billing, types 40-50wpm 8000 keystrokes and

a certificate of achievement in housekeeping.

Education:

2011- Present- ICDC College (Pharmacy Tech)

2009- 2010 - UEI College (Medical Billing/Insurance Coding Diploma)

June 2002 - Ontario High School Diploma

Reference: Available upon request.

Contact this candidate