Plantation, FL E-mail:
***** ***********@gmail
.com
JORGE A RAMIREZ
Objective: Systems analyst of operations in an IT center
support system, network design, and network
security. Experienced in assessing customer needs
Education: and implementing robust systems solutions and
technologies from scratch.
April 2008 Florida International
University Miami, Fl
Bachelor of Science in Computer Engineering:
Software Coursework included: C++ Programming,
Java, Operating Systems, Data Structures, AutoCAD,
UNIX, and Telecommunication Network Security.
Hardware Coursework included: Electronics, Signals
& Systems Processing, Logic Design, Microcomputers,
Digital Computers, Communication & Control Systems,
and Integrated Circuits.
December 2002 Broward Community College
Davie, Fl
Associate of Arts in Computer Science
June 2003 Broward Community College
Davie, Fl
A+ / Pc Troubleshooting, Upgrade and Repair
Work Experience: 10/ 2008-Present Translators, Inc.
Hallandale Beach, Fl
IT Analyst/Core Project Manager engineer
Designed and implemented multi-OS IT infrastructure
from ground up; purchased and installed servers and
network equipment.
Acquire, evaluate, and purchase software for
financial system, human resources, and document
management system.
Reported and documented collocation problems via
Ticketing System and on-call support for suppliers,
clients, and employees.
Designed and integrated customized
hardware/software VPN solutions.
Managed RAID backup server-dedicated storage
NAS-Split Backplane unit server for email server,
web server, database server & all office locations
files.
Deployment and management of fiber optic
connection, firewall appliances, software
encryption and user authentication for government
and type sensitive files FIPS140-2 federal
government certified cryptographic software.
Deployment and development/programming of document
management system, financial system (Microsoft
dynamics GP), Intranet systems, and FTP file
sharing.
Acquired system and migration plan for Carrier
Grade VOIP systems.
04/2004- 2009 Bank Atlantic
Sunrise, Fl
Personal Banker Specialist Supervisor
Full working knowledge of all products and services
offered by Bank Atlantic and its referral process
and is able to ask the appropriate questions in
order to completely understand the customer's
needs.
Receive research and respond to customer inquiries.
04/2003-04/2004 Gulf Components Ft Lauderdale, Fl
International Sales Technical Support
Wrote and enforced IT Policies detailing computer
usage and employee responsibilities.
Assisted customers with computer and electronic
components, aircraft parts, network supplies, and
shortage items worldwide.
Maintained excellent client relationships, securing
the trust and confidence with every service
provided.
Languages: Bilingual, Fluent in English and Spanish
Proficient in Microsoft Software (Microsoft Windows
servers 2003 & 2008, Dynamics GP, Excel, Power
Computer Skills: Point, MS-DOS, Internet Explorer, and Outlook).
Ability to install Software and Hardware and
troubleshoot problems with Computer networks.
OS support for Mac, Windows, Windows servers,
Linux, UNIX
ISO 9001:2008 certification: documentation
administrator.
AutoCAD, SDLX 2007, SDL TRADOS Studio 2009
translation certification & translation analysis
management software
Smarter mail Email Server, FTP gene 6 FTP software,
Watch guard Firewall, Metro-E Internet Network
management.