Human Resources Management

James Gray

**** ********* **** #** . ************, Md. 20866

Home: 240-***-**** / Email: *********@*******.***

Seasoned Human Resources / Records Professional with extensive experience

providing a variety of human resources management, records retention and

offices services support services.

summary of qualifications

Performance driven administrative professional with over 15 years of

diverse administrative experience in office services, staffing, benefits,

and records management/retention. Self-motivated and goal-oriented

individual committed to providing excellent customer service. Experience

using various software packages including Microsoft Office (Word, Excel,

PowerPoint, and Outlook), HRIS Systems (Ceridian, ABRA and PeopleSoft),

Internet Explorer, QuickBooks and proprietary software systems. Committed

team player recognized for professionalism, integrity, and leadership.

Excellent communication, interpersonal and organizational skills.

Outstanding ability to manage multiple projects, changing priorities and

difficult deadlines. Superior time management, analytical and problem

solving skills. Effectively facilitate and interface with individuals at

all levels. Consistently take on greater responsibilities. Ability to

handle highly confidential information appropriately and make good

independent judgments. Proficient in prioritizing duties, working well

under pressure and adjusting to change. Ability to work efficiently and

effectively, while maintaining confidentiality and regulatory compliance.

Diplomatic and tactful.

PROFESSIONAL DEVELOPMENT COURSES

Staffing for the Public Sector Performance Management

&Development Fundamentals of Human Resources

Records Management Compensation & Rewards

Strategic Human Resources Management

Conducting Legal Interviews Effective Communication

Diversity in the Workplace

Employment Law Writing Position Descriptions

Corporate Change

Professional Experience

Records Management Coordinator (Temporary Position)

January 2011 - March 2011

FEDConsulting, Inc. / Environmental Protection Agency (Contractor)

Provided guidance and assistance with creating and updating records

management, manuals, file plans and retention schedules for the

Environmental Protection Agency (EPA) records management branch. Also

assisted with electronic records management systems, document management

systems and email retention requirements. Assisted with updating records

series schedules for paper, electronic records, systems and other media

forms. Coordinated records inventory and records assessments activities.

Assisted with delivery of user training and presentations related to

records management and prepared seminar and training materials for records

management orientations. Responded to telephone, email and walk-in request

and extensive records related research. Coordinated records management

inspections and evaluation programs to assure conformance to established

policies and procedures laws and rules and regulations (i.e., NARA, GSA,

OMB, GAO and OPM). Coordinated training for staff on records policies,

processes and procedures and audited program compliance. Assisted with

document and image scanning. Responded to public disclosure requests,

assisted in accessing records and information in compliance with Public

Records Act and ensured conformance with provisions of the Paperwork

Reduction Act (PRA) and the Privacy Act (PA) in all aspects of the records

management program. Made recommendations for updates to records retention

and disposition schedules.

Page 2 James Gray

Resume

Professional Experience

Office Services Coordinator November 2006 -

December 2009

Consolidated Lending International

Coordinated office services responsibilities including assuring the fast

and efficient processing of copy, fax, mail and scanning requests. Trained

new and temporary employees on office equipment and policies. Handled

customer calls pertaining to orders in a fast, efficient and friendly

manner. Performed inventory of office supplies, equipment and furniture.

Responsible for ordering supplies, equipment and furniture and assuring

that each departmental budget was maintained. Coordinated deliveries of

office furniture and equipment. Replenished supplies in the kitchen and

conference rooms. Coordinated the schedule for seven conference rooms and

assured that the appropriate audio/visual equipment was available, set-up

and operating properly. Assigned and distributed office keys, company cell

phones and lap top computers to new employees and assured that the proper

policies and procedures were distributed and signed. Coordinated staff

office moves and relocations. Coordinated all shipping of packages in the

USA and internationally. Performed administrative duties including typing,

filing and data entry.

Human Resources Assistant (Contract Position)

October 2004 - October 2006

Accenture/ Transportation Security Administration

Provided human resources technical assistance and support. Processed a

variety of personnel actions including union dues, direct deposit, bank

allotments, benefits and other routine actions. Conducted entrance-on-duty

(EOD) orientations for new employees. Provided benefits information and

guidance to federal government employees. Processed, scanned, created and

manifested Official Personnel Folders (OPF) and Electronic Personnel

Folders (eOPF). Updated applicant tracking system. Applied pay setting

regulations for various pay plans. Recorded, maintained, and reported

information pertaining to employee files, terminations and hiring.

Assisted the Human Resources Specialist with the creation of position

descriptions and the classification of positions. Conducted audits of

positions to identify required knowledge, skills, pay and competencies.

Assisted callers with questions regarding vacancies, benefits, policies,

and miscellaneous human resources questions. Used automated systems to

initiate, suspend and review employee background investigations in

accordance with Homeland Security. Maintained master position description

files. Compiled and prepared information for the processing of merit

promotions. Performed miscellaneous clerical duties including reviewing

routine HR forms, preparing miscellaneous reports, updating directives and

tracking deadlines. Processed and coded official personnel actions for

career-conditional, career, temporary, limited and excepted appointments.

Human Resources Assistant / Records Assistant January

1992 - August 2004

DCI Management Corporation

Wrote and placed recruitment advertisements and participated in job fairs.

Administered skill assessments, reference checks, education verifications,

background investigations and drug screenings. Processed new hires,

merits, promotion, demotions, and terminations in HRIS System. Prescreened

qualified candidates. Maintained employee personnel files, recruitment

files and hourly time records. Typed offer letters and rejection letters.

Prepared recruitment applications and new employee orientation packets.

Entered personnel changes into payroll system. Prepared, generated and

distributed reports including payroll, overtime and personnel change

reports. Performed clerical duties such as typing, filing, copying and

data entry. Assisted in the maintenance of records with regard to

utilization, retention, preservation, and disposition of records in

compliance with federal and state laws. Gathered sorted and prepared

documents for filing. Tracked physical and electronic records. Audited

files as well as moved and stored prior year files onsite. Processed files

for offsite storage. Processed request for access to records. Ensured

proper disposal of confidential documents. Utilized information systems to

perform records maintenance and retrieval functions. Protected

confidential information by preventing unauthorized release of information.

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