Michelle Curtis
New Port Richey, FL 34652
***********@*****.***
Education and HONORS:
EDUCATION:
Delaware Valley High School, 2002-
2006
Rutgers University, The State
University of New Jersey, 2006-2008
East Stroudsburg University, 2008-
2010
BS. Psychology
concentration Counseling with a minor in Spanish; Graduated
with Cum Laude Honors
Kutztown University, 2010-Present
Working towards a Masters
of Science in Child and Adolescent Counseling
HONORS:
National Honor Society member, 2004-
2006
Who's Who Among High School
Students, 2002-2006
Dean's List, 2006-2010
Psi Chi Honor Society, 2008-Present
PROFESSIONAL EXPERIENCE:
Pocono Medical Center, East Stroudsburg, PA
January 2010-
Present
Crisis Intervention Specialist
Provide immediate care to individuals going through
severe trauma; Provide a therapeutic environment for
patients who are in a crisis; Utilize Children and Youth,
Schools, PA Mentor Program, and other Mental Health agencies
to gather information on a patients mental stability and
baseline; Collaborate with Emergency Room Physicians to
determine if a patient is suitable for inpatient or
outpatient; Work with outside agencies to have patient
transferred to appropriate beds if need be; Arrange pre-
certifications with insurance companies for patients'
inpatient hospitalizations; Arrange transfers with
Psychiatrists at other facilities and within Pocono Health
Systems for admission orders.
Pocono Medical Center, East Stroudsburg, PA
2008- May 2010
Emergency Department Health Unit Coordinator
Maintain a productive department through interpersonal
relations among nurses and doctors; Arrange transfers
through land and air transports; Constructed and maintain
domestic violence and pain assessment audits; Aid in the
scheduling process; Trainer/Mentor for new Health Unit
Coordinators.
Hurtado Health Center, New Brunswick,
NJ 2006- 2008
Pharmacy Department Billing Manager
Generated $15,000+ by managing accounts for clinic
billing and returned checks; Participated and completed in
numerous charity projects for Rutgers Health Center
Services; Constructed and maintained budget reports for
multiple accounts.
Target, South Plainfield,
NJ
2006- 2008
Guest Service Team Member and Trainer
Managed guest satisfaction and appearance of Guest
Service; Trained new employees for Guest Service and
Cashier; Aided in supervising the front end.
K-Mart, Milford, PA
2004- 2006
Supervisor
Ensured adequate inventory levels; Assisted customers in
purchases; Oversaw the front end's performance; Oversaw and
managed employee performances; Managed receivable income in
the Cash Office; Supervised the front end; Worked in the
jewelry department; Set inventory from planograms.
TRAINING:
Technically proficient in Microsoft Windows,
Excel, Word, and PowerPoint
Trained and experienced peer mediator and peer
counselor
Pocono Medical Center Crisis Intervention
Specialist Intern
Trained Group Process Leader (Overeaters
Anonymous)
East Stroudsburg Psychology Department research
member
Handle with Care
VOLUNTEER AND ASSOCIATIONS:
American Cancer Society, 2003-Present
Scarlet Listener (Psychological Counseling
Services), 2006-2008
Camp Papillion, 2009-Present
Psi Chi, 2008-Present
Psychology Association, 2008-
Present
American Psychological
Association, 2010- Present