Administrative Assistant Customer Service
Resume:
Kansas J. Romportl
**** **** ****** - **** ****, WI 54868
******.********@*****.***
OBJECTIVE
Hard-working, motivated, and detail-oriented University of Wisconsin - Eau
Claire graduate seeking to obtain a position as a bilingual Spanish grant
writer at AppleOne.
EDUCATION
University of Wisconsin - Eau Claire; Eau Claire, WI
May 22, 2010
Bachelor of Arts, Spanish
Topical minor, Social Services
SCHOLARSHIPS AND AWARDS
The President's Volunteer Service Award, President Barak Obama
2011
Barbara J. Brenner-Tremble Memorial Scholarship, UW - Eau Claire
2008
Student Support Services Mentor Award, UW - Eau Claire
2006
Student Support Services Student-of-the-Year Award, UW - Eau Claire
2006
Student Support Services Scholarship, UW - Eau Claire
2005
Ryan Hoeft Memorial Scholarship, Rice Lake High School
2005
LANGUAGES SPOKEN
Primary Language: English
Secondary Language: Spanish
Able to speak, interpret, read, and write both languages interchangeably.
RELATED EXPERIENCE
Volunteer Marshfield Clinic AmeriCorps Member September 6,
2010- August 12, 2011
Barron, WI, and Barron County, WI
Assisted the Barron County Safe & Stable Families Coalition in working to
reduce teen substance abuse, to encourage the safety of teens, and to
promote stable and healthy families.
Assisted coworkers with technical difficulties and computer use in the
office. Used Microsoft Word, Office, Excel, and Publisher (also competent
in using Mac computers).
Organized and led the T.A.T.U. (Teens Against Tobacco Use) program for
(Mexican and Somali) youth ranging from 10-13 years old to discourage
future potential use of tobacco products. Created curriculum for T.A.T.U.
programming.
Led afterschool fitness classes for youth at Riverview Middle School and
Rice Lake Middle School at the Barron Area Community Center in Barron, WI,
and in Rice Lake, WI, respectively.
Interviewed Kinship clients of experiences with the Kinship program.
Helped with summer programming with the Boys & Girls' Clubs of Barron
County, including attendance, snack, and daily activities. Built and
maintained positive relationships with parents, students, and staff of the
Boys & Girls' Clubs to encourage future attendance.
Effectively communicated with (Hispanic) residents about services offered
by the county.
Assisted Barron County Police Departments in helping with a drug take-back
(sponsored by the Drug Enforcement Administration (DEA)) to promote safer
communities.
Translated for the Domestic Abuse Project, Restorative Justice, and Public
Health (see below).
Translator for the Barron County Restorative Justice Project
2010-2011 Translated materials for Monika Audette, Barron County
Restorative Justice; Barron County, WI
Translated Restorative Justice information forms to the Spanish language.
Translated victim-offender conferencing forms to the Spanish language.
Translator for the Barron County Domestic Abuse Project
2010-2011
Translated materials for Kristy Moran; Barron County Courthouse, Barron, WI
Translated domestic abuse pamphlet into Spanish to raise awareness among
the Hispanic community of domestic abuse, and to alert victims of available
resources for recovery.
Translated different documents pertaining to domestic abuse in the family
and in relationships.
Translator for Barron County Public Health
2010-2011 Translated materials for Michelle Jensen, Barron County
Courthouse, Barron, WI
Translated book into Spanish containing recipes for Hispanic residents in
Barron County.
Translated brochure into Spanish containing information and recommendations
for healthy meals and foods.
Volunteer Youth Group Leader, Pastor Brandon Willis
2010-2011
Red Cedar Community Church, Rice Lake, WI
Led students in promoting awareness of happenings around the world.
Helped students fundraise money to free a Cambodian sex-slave from bondage.
Led discussion groups with high-school-age youth.
Encouraged students of their self-worth, and encouraged positive behavior.
Formed and maintained friendships and alliances with attendees.
Customer Service Representative
2009-2010
Marketplace Foods, Rice Lake, WI
Assisted Hispanic customers by interpreting to adequately meet customer
needs.
Cashed checks for (Hispanic) customers and prepared money orders.
Communicated with different departments about products available upon
request.
Assisted (Hispanic) customers in returning items and making exchanges to
ensure customer satisfaction.
Computed amount of postage required for outgoing mail, based on weight and
classification.
Federal Work Study
Fall 2009
UW - Eau Claire
Professor Eva Santos-Phillips, Foreign Languages
Comprised vocabulary of interest for introductory level Spanish students.
Created PowerPoints consisting of vocabulary from specific chapters and
added graphics to aid in student comprehension of material presented.
UW-Eau Claire Service Learning
Spring 2006
Professor Justin Patchin, UWEC Criminal Justice
Worked with the Criminal Justice Department and the Hudson Police
Department to perform alcohol Compliance Checks at Hudson area alcohol
establishments.
Helped prepare and complete compliance check reporting documents for the
Hudson Police Department.
Administrative Assistant
2006, 2007, 2008, & 2009
Boys and Girls Clubs of Barron County, Rice Lake, WI
Worked as an Administrative Assistant, assisting the Executive Director.
Planned and executed a Spanish multicultural day at the Club, prepared a
Mexican meal and helped children make pi atas.
Accurately filed paperwork in subsequent departments.
Translated letters sent home to Hispanic parents.
INTERNATIONAL EXPERIENCE
Kinship of Rice Lake and Cameron
April 2011
Rice Lake, WI
Successfully interpreted simultaneously for a Kinship match meeting with
Hispanic family.
Translated documents for Kinship match meetings.
Translated forms used by Kinship to better serve the Hispanic community.
Contacted and collaborated with Hispanic residents to help them better
understand the Kinship process.
Effectively used the phone to call Hispanic families to address Kinship
needs/follow up on the Kinship match.
Hispanic Ministry; Red Cedar Community Church
2010-11
Rice Lake, WI
Taught English to Mexican residents.
Attended cultural events within the Hispanic community.
Merge Ministries; InterVarsity, UW-Eau Claire Spring
Breaks 2006, 2007, 2008 & 2009
Sabinas, Mexico
Served as a missionary and coordinated youth activities for four
consecutive trips.
Painted and helped with construction and renovation at two buildings: Luz
del Mundo and Nueva Jerusalen.
Prepared, organized, and led youth activities and events for youth ages 6-
18 years.
Lived within Mexican residences and experienced culture on a daily basis.
International Student Ministry; InterVarsity, UW-Eau Claire
2006-2010
Eau Claire, WI
Formed and maintained friendships with international students from around
the world to support their successful integration and acclimation to
college life in America.
Prepared food for and volunteered at International student dinners.
TRAINING AND ACCREDITATION
Human Trafficking Training
April 7th, 2011
Community Referral Agency, Inc; The Federal Bureau of Investigation
Milltown, WI; 7 hours
Intelligent, Conflict, De-Escalation & Defense Training
November 10, 2010
Donald Everhard
Barron, WI; 4 hours
*References readily available upon request.
Contact this candidate