M ichelle Heimerl
Flagstaff, AZ 86001
*********@*****.***
Objectives
To gain employment in an administrative position .
Skills
P roficient with Raiser’s Edge Database, Rehab Manager, Microsoft Word, Excel and Outlook.
T ype 60 wpm or 10,000 ksh.
E xperience
Donor Care Rep.
10/2007 – 03/2011
Phoenix Rescue M ission
1468 N 27th Ave Phoenix, AZ 85009
E ntered all donations into database; fast and accurate data entry of 400 donations per day, including cash,
credit card, online credit card payments, Gift In Kind and matching corporation pledges.
Balancing bank lockboxes.
Database Management; Validating and committing batches, running daily reports, exports and queries and
database cleanup.
Performed donor stewardship; insuring good relationships between donors and staff.
T rained temps and volunteers on data entry procedures as well as other Development and Outreach
assignments.
P rovided office skills training for clients .
D ata Entry Coordinator
06/2010-08/2010
Habitat for Humanity Central AZ
115 E Watkins Phoenix, AZ 85004
Temporary position assisting with database cleanup after database transfer; merging duplicate records, fixing
punctuation errors and verifying and maintaining correct client and donor information.
I nput and training on new data entry procedures and knowledge of database functions; proper usage of tabs
and fields and changing appeal and package codes as needed.
E ntered all donations into database and worked closely with the Finance Department to insure correct totals
and placement of funds.
F ront Office Coordinator
Carefree Business Software, Inc
02/2009-07/2009
Raintree & loop 101 Scottsdale, AZ 85260
Worked in a temporary position to help during the busy season.
A nswered multiple line phone and directed calls to the appropriate persons.
Acted as an assistant to the manager, preparing excel spread sheets, writing letters to potential clients and
handling all email correspondence.
D istributed inner office mail, faxed and filed assignments.
E ducation
Scottsdale Community College, 08/2009-08/2010
General Studies, 3.5 GPA
D esert Mountain High School, 08/2001-06/2005
H igh School Diploma