Customer Service Sales
Resume:
Adnan Asif
Villa Park, IL *****
630-***-**** (home) 630-***-**** (cell)
Email: abgxun@r.postjobfree.com
Education
University of Illinois at Chicago
Bachelor of Science in Finance GPA: 3.2
May 2008
Career Objective
In search of a challenging career in the Finance sector where I can become
a great asset by bringing my knowledge and experience that I have obtained
over the years
Work Experience
U-Freight America, Wood Dale, IL
November 2008 -
Present
Air Export Agent
. Issued debit and credit notes for customers (shippers) using AFSA
accounting system
. Created Daily Reports by contacting Airlines to check the status of
previous shipments using Microsoft excel
. Made bookings for weekly consolidations
. Put together and export closed single shipments and consolidations
using the AFSA system
. Negotiated airfare rates with different airlines
. Send pre-alerts to overseas agents and kept them updated with status
of shipment
. Filed away completed shipments for future references
. Created Known and Unknown Shippers form and filled out trucking
manifest
. Filled out AES for shipment value over $2500 and followed all policies
accordingly with TSA regulations
. On-the-job accomplishments were creating multiple Bill of Lading
documents in short notices
. Documents were but not limited to Commercial Invoice, Packing List and
SLI's
Securitas, Downers Grove, IL
September 2007 -
October 2008
Security Officer
. Currently have a PERC card in good standing and will expire in 2012
with 20 hour unarmed training certificate
. Performed Internal and External Patrols on foot and in security
vehicle at Chicago Premium Outlets Mall
. Inspected Electrical, telephone, and fire pump rooms in order to
ensure its safety from theft, fire, terrorism, vandalism, and other
forms of illegal activities or accidents
. Commenced walk-thru at stores requesting security personnel
. On-the-job accomplishment was recognition for being an exceptional
security officer by Aurora Police Department in playing a major role
in the arrest of a group of people who were committing theft of GPS in
cars
. Submitted detailed Daily Activity Reports (DAR) during every shift
worked
. Provided exceptional customer service to mall customers, shoppers,
employees and mall management by being friendly and staying
professional with maintaining good integrity and communication skills
. Assisted management with special events at the mall
TCF Bank, Elmhurst, IL August
2005-August 2007
Teller/Customer Service Representative
. Achieved recognition and employee of the month for six consecutive
months for reaching twice the personal quota assigned
. Sending and receiving money via western union for customers
. Opening and upgrading accounts for new and existing customers
. Assisted management with Bank Reconciliation and vault cash balancing
. Process NSF account and loan payments
. Processed cashing personal and payroll checks, checking and savings
deposits, and checking and savings withdrawals
. Promoting business for the Bank by maintaining good customer relations
and referring customers to appropriate staff for new services
U.S. Cellular, Wood Dale, IL August
2003-June 2005
Retail Wireless Consultant/Sales Professional
. Promoted from Consultant to Certified Sales Professional within one year
. Achieved company's quota for 10 consecutive months
. Accomplished numerous certifications in wireless phones such as
Blackberry and Push-talk services for small businesses
. Performed inventory of the cellular phones and accessories
. Suggest wireless components to consumers and small business clients
Computer Skills
Proficient in MS Office (Outlook, Word, Excel, Access, Power Point and
Internet)
Business References
Omar Ahmed 773-***-**** Business Owner
Muhammed Ahmed 630-***-**** Government Agent
Suhail Khan 630-***-**** Securitex Security
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