Customer Service Data Entry
Resume:
Marylou Mijares
Manor, TX **653
*********@******.**.***
Objective: Seeking a Customer Service position with strong data entry
skills as a plus.
Highlight of Qualifications: Excellent data entry skills of 65 wpm with an
accuracy rate of 98%, keystrokes of 12,000 or better on 10 key by touch.
Familiar with Microsoft Word, Excel and Outlook Express. I am always seeking
to improve my knowledge through work experiences. I handle myself adequately
under pressure and stress with a very friendly personality.
Professional Experience:
Image Review Specialist March 2009 - May 2011
Gila Corporation, Austin, TX
Entered license plate data from a video source to generate invoicing for the 183A
tollroad. My best asset was recognizing many out of state plates which was vital
for the future planning of billing other states. Was promoted to another data
entry department where the main purpose was to enter court debt information
received via email, fax or regular mail. Accuracy was of the utmost importance
since this was the only information the collectors had to work from and be able to
do their jobs.
Cashier/Counter Clerk May 2007 - Nov 2008
Top Hat Cleaners, Austin, TX
Opened the doors to the business every morning, verified all method of
payments balanced for our daily deposits. Kept an accurate inventory 99% of the
time. Attended customers with the utmost courtesy & friendliness. Worked my
store and upon request covered other locations that were short staffed.
Customer Service Representative Oct 2006 - April 2007
Express Personnel, Austin, TX
Assigned at Texas Tollways, starting position in data entry for Image Review
then trained and assisted in the call center as a Bilingual Customer Service Rep.
Also posted the incoming toll payments. Very flexible in hours (6 am - 10 pm)
Data Entry Operator II March 2006 - Sept 2006
Randstad, Austin, TX
Claims Examiner Jan 2005 - Aug 2005
Amil International, Austin, Tx
Examined and processed HMO and PPO professional claims (HCFA 1500) for
payment.
Processing in a high volume environment
Sent correspondence to providers or insureds requesting information as needed
such as refunds of overpayments or answer to a providers appeal.
Coordinated benefits with primary carriers explanation of benefits.
Worked with this insurance company on 3 other ocassions between April 2001
and August 2004 thru a staffing service provider, (Insurance Overload Systems).
Amil closed its doors in 2005.
.
My skills are ideal for any job where there is need for speed and accuracy. My
data entry speed has been appreciated in many jobs in my past such as in
positions like, data entry, escrow dept., inventory control, payroll, processing
claims.
Education: Lanier High School, 1201 Payton Gin Rd, Austin, TX
References: Monique Celedon 512-***-****
Celedon Properties
Steve Woods 512-***-****
Gila Corp
Kevin McClain 512-***-****
American Cleaners
General Mgr
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