Customer Service Computer Science

Geetika Bhardwaj

E-mail id: *****************@*****.***

Ph no: 847-***-****

OBJECTIVE:

To attain greatest height of success, by implementing knowledge and

creativity to the best of my ability and every time making a new platform,

through my endless efforts, by working in an enthusiastic team oriented

environment.

EDUCATIONAL QUALIFICATIONS:

BCA - Computer Science

College: SCCTM,New Delhi, India.

University: GGSIP Indraprashta University.

PGDBO - Post Graduate Diploma in Banking & Operations

College: IFBI(Institute of Finance Banking & Insurance),New Delhi, India.

Degree University/Board Year of passing

12th C.B.S.E 2005

10th C.B.S.E 2003

COMPUTER LITERACY:

MS-Access, M.S Office, Competency in Computers.

JOB PROFILE:

. Working as an Executive - Officer in ICICI Bank and has an experience for

7.2 months.

Responsibilities:

o Customer Interaction & solving customer queries effectively &

promptly.

o Dealt in transferring funds, make drafts, pay-orders, RTGS

o Managing privileged customer accounts.

o Ensure quality customer service & account maintenance.

o Provide clients with the tool information & benefits to assist

them in attaining their financial goal.

EXTRA CURRICULAR:

. An active member of the literary club in the institute.

. Participated in HIV/AIDS preventive education Programme and volunteered

for six months.

CO- CURRICULAR ACTIVITIES:

. Participated in Debates & Essay Writing competitions, school plays and

Fashion Shows, Singing and dancing competitions.

STRENGTHS:

Confident, Sincere and Loyal in my work. Actively work in teams as well as

individually, Good Communicational Skills.

HOBBIES:

Listening to Music, learning new & new things, singing, dancing,

spending time with Friends and Family

PERSONAL INFORMATION:

Permanent Address 9023 Columbus Lane, Apt#2F, Des Plaines -

Illinois 60016.

Telephone 847-***-****, 847-***-****

E-mail *****************@*****.***

Visa L2

Work Authorization Applied For, expected to receive by August 2011;

Reference#T1B2031101311NSC

Date of Birth April 22nd, 1987

Sex Female

Marital Status Married

Language Known English, Hindi.

DECLERATION:

I hereby declare that all the information furnished above is true to

the best of my knowledge and belief.

Date:

Geetika Bhardwaj

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