System Data

Ramin Arvand

*** ******* *** **

Great Falls, VA 22066

Tel: 703-***-****

OBJECTIVE: To obtain a technical position within a UNIX/Windows

computer environment.

Background Summary:

As a technical professional with over 18 years of experience, I deliver

critical skills and expertise in data protection and disaster recovery

planning. I also bring a wealth of knowledge to the design and deployment

of highly available computing infrastructures.

PROFESSIONAL

EXPERIENCE:

Lead Technical Architect

Symantec Corporation, Herndon, VA

Enterprise Consulting Services

Certified Netbackup Professional on both UNIX & Windows Platforms &

PureDisk

July 2003 - Present

Recent Projects/Tasks

. Provide strategic and tactical enterprise and data center design,

architecture and compliance assessments. This includes advanced business

continuity and data replication solutions, SAN solutions, storage

solutions, capacity modeling, server consolidation, virtualization and

migrations, and data center environmental audits. This translates to a

responsibility for the high-level design and architecture of IT storage

systems to ensure the interoperability, performance and scalability of all

of these capabilities, as well as their efficient operation. Ensure that

the technical infrastructure is in alignment with overall business

objectives. Manage user acceptance testing to ensure that application

and system integration meets the business requirements. Major clients

include: GSK, Suisse Credit, JPMC HP, Pentagon, AOL, World Bank, CSC,

Vonage, Frontier Corp, Sprint, Citi Group, Fidelity Investments, The

Hartford, Merrill Lynch, VERIZON, IBM professional services, UBS &

Disney.

. Providing Local and Federal Government organizations with Enterprise and

Data Center Design, Architecture and Compliance Assessments. This includes

advanced Business Continuity and Data Replication solutions, SAN

solutions, Storage solutions, Capacity Modeling Data Center / Server

consolidation, virtualization and migrations, and Data Center

Environmental audits. Providing agencies with third tier support in

Enterprise solutions.

. Conducted capacity and staffing analysis to analyze the staffing and tool

requirements in various companies.

. Coordinate work with customer business units and technical staff to

assist in the design and development of enterprise storage solutions to

meet their requirements.

. Strong knowledge of all disciplines within information technology

including Internet, networking, SAN technology, n-tiered application

architecture, storage and storage management, databases, development

languages and tools, security, system selection, development and

implementation processes, data center operations and legacy integration.

Strong knowledge and experience with VERITAS products including NetBackup

DataCenter and Enterprise Server and associated extensions, Foundation

Suite and Storage Foundation, NetBackup's Advanced Reporter, VERITAS

Backup Reporter ( VBR), CommandCentral Service/Storage with the SNMP

Extension, Storage Migrator and Data Lifecycle Manager, Cluster Server,

and Bare Metal Restore.

. Demonstrated ability to understand and adapt business processes. Strong

client consultative skills through internal and external consulting

experience.

. Excellent problem-solving and analytical ability. Effective human

relations and communication skills. Demonstrated ability to succeed in a

consensus environment. Ability to promote strategic goals and objectives,

while gaining consensus across a wide variety of interest areas, on issues

with Major IT impact.

. Provide technical training on our VERITAS products including Storage

Foundation, VERITAS Cluster Server (VCS), and NetBackup and associated

extensions to VERITAS' consultants.

Principal UINX/Windows System admin/Storage Systems Architect

America Online Inc., Reston, VA

June 1999 - July 2003

Supported one of the biggest SAN based Enterprise Storage Operations in the

world at AOL data centers.

I was responsible for operation of a very fast paced and dynamic

environment with heterogeneous Storage arrays & supporting the biggest Tape

SAN infrastructure in Northern America. This operation consisted of more

than 5000 mid-range servers as backup clients ( application servers on

SUN,HP,NT,SGI,AIX, 8 Netbackup Master servers and 30 Media servers

with running more than 149000 backup jobs ( moving more than 10 Peta

Byte of data to secondary storage through a SAN network.) per month.

Supported a SAN fabric with more than 1400 ports running on 57 Silkworm

2800/3800 & four 12000 Brocade SAN switches connecting more than 380 fabric

aware fast tapes drives ( STK 9840, 9840B & 9940's )to more than 174 HBA's.

Specific assignments:

Helped plan, configured and implemented a multi-SAN fabric environment by

migrating data from old direct attached servers to a new SAN environment

along with a disaster recovery plan for AOL data centers. Installed and

configured STK V960 storage arrays attached to Sun 4800 servers at two

sites using

SVApath, VERITAS DMP and JNI HBAs and the appropriate drivers and

implemented SSO ( Netbackup Shared Storage Option). Configured Brocade

Silkworm 2800, 3800 & 12000 switches, using WWWN zoning to created aliases

and zones. Implemented VVR across two sites to maintain a redundant

disaster-recovery structure. Documented a full disaster plan to move a

mirrored site out of production with no down time by developing a full

backup and restore process.

Some of the projects:

Provide Technical support and guidance for a team of 12 system admins.

Develop and implement highly available Netbackup Master Servers at AOL data

centers. Develop tools to improve system operation and performance.

Investigate and recommend new technology for UNIX System backups &

restores. Coordinate all outstanding AOL's backup systems Technical issues

with vendors by performing regular follow-ups until a final resolution.

Daily duties:

Backup & Recovery:

Troubleshoot complex VERITAS NetBackup issues/problems. Perform VERITAS

NetBackup capacity planning and management. Assist Jr. Staff with their

daily Netbackup problems. Integrate VERITAS NetBackup with other

application services. Write complex Netbackup scripts using Perl, C or

shell scripts to create different Netbackup reports. Help other team

members to understand different methods for analyzing VERITAS NetBackup

performance, identifying bottlenecks, and controlling and improving backup

jobs performance. Integrate VERITAS NetBackup FlashBackup. Document steps

required to perform disaster recovery for various components attached to

the backup Master servers and Media servers. Responsible to work with the

vendor on complex Netbackup problems, determine the problem, a solution and

then implement that with minimum impact to backup operation. Responsible to

read and understand all Netbackup daemon logs.

Network:

Train Jr. team members on the functionality of network switches, routers

and hubs. Responsible to critically evaluate network technologies;

Responsible to design complex network solutions and work with other admins,

clients, NetOps and System Integration team to implement them; Responsible

to work closely with NetOps to diagnose and repair network problems;

Responsible to estimate network loads based on "what if" scenarios.

SAN:

Responsible for fiber channel switch setup and configuration; design and

implement LUN masking; design and implement fabric zoning; perform switch

configuration upload and download; perform switch firmware maintenance;

prepare SAN device maps; implement persistent binding; Determine and

document best practices of SAN configuration for tape and disk drives.

Evaluate and determine best vendor for SAN switches, HBAs, and routers.

Installation of HBA's; responsible to configure host for use with HBA,

installing drivers, patches, etc.; perform OS commands to verify HBA and

driver installation; configure tape/disk drives presented via SAN; verify

end-to-end mapping of physical drives to device files.

Senior Unix Systems Architect

ExonMobil Corporation, Fairfax, VA

June 1997 - June 1999

SUMMERY: I designed and implemented a state of art backup and restore

system for ExonMobil Corporation data centers. This system was built in

less than 3 months and capable of backing up of more than 50 million files,

2 TB of data, a day and stores more than 80 TB of data Online. This System

consist of SUN Enterprise 5000 servers and Storage Tek 9710 tape Libraries

and backups more than 400 SUN, HP, IBM, NT and Novel servers.

Supported more than 400 Unix servers including SUN E5000's, E3000's &

E4000's and HP K, T & D series & IBM S70's. Managed NIS, NIS+ and DNS

servers. Provided 7 X 24 On-Call support for local Data Center and Remote

Sites. KSH scripting to automate and control many admin tasks. Transitioned

network backups of 400 hosts from Legato to Veritas NetBackup through a

dedicated 100BT network.

Designed disaster recovery plan for Mobil Data center in Fairfax. Replaced

end-of-life ADIC tape libraries with StorageTek 9710 DLT7000 tape

libraries. Automated all backup administration tasks through GUI based

interface. Interviewed all UNIX candidates for the Mobil's Mid range

organization. Interfaced with vendors on new products and evaluated new

vendor products to improve productivity. Installed and integrated new third

party software packages and updated current system programs and

procedures.

Supported engineering projects with UNIX system administration and network

configuration and design. Trained engineers on the proper use of NetBackup

software and maintained updated documentation and procedures. Recovered

from system crashes and restored lost files and accounts. Active member of

a team of ten system administrators responsible for 24 X 7 application

support, and performance maintenance running on more than 400 Mid-range

servers. Interface with customers, users and DBA's to resolve

complex issues.

Independent Systems Consultant

PRC Inc, McLean, VA

May 1995 - June 1997

Provided HP-UX Client/Server Hardware Engineering support for TWC, The

Weather Channel, project. Configuring/setting up development/lab, HP-UX,

environment/network in support of TWC project. Provided daily system

support to a 40 member software development team. Primary lead on HP-UX

OpenView configurations. Other responsibilities included: Risk reduction

activities, configuration management, system integration and testing,

transition planning, UNIX technical training and system

documentation.

Systems Support Engineer (Eng. II)

MCI Telecommunications, Reston, VA

Network Operations Systems Support (NOSS)

Sep 1992 - May 1994(Company relocated to NC)

Provide on-call second Level technical support/direction for MCI's multi

protocol (DECnet, SNA & IP) Ethernet WAN consist of more than 2400 VAX/VMS

nodes, 20 RISC 6000/AIX

hosts, 10 VAX/ULTRIX systems, 50 HP 9000 Series 800 system 150 TransLan &

Lan Bridges and 16 CISCO routers. Responsible for ensuring problem

resolution through either directly correcting the problem or interfacing

with vendors or MCI's internal developers to solve the problem. Isolate and

resolve hardware/software and operating system problems on MCI's clustered

VAX/VMS & UNIX Network

Management applications such as FMS (MCI's Fraud Management system) and

SNMS (MCI's SS7 Network Management system). Develop tools for fault

isolation and system monitoring. Devise new approaches to maximize system

availability, both from a support role and a development standpoint.

Performed UNIX/AIX, HP-UX/HP & VAX/VMS system administration tasks. Assist

in testing/developing releasing new hardware/software releases.

Systems Support Engineer (Eng I)

MCI Telecommunications, Gaithersburg, MD.

Network Operations Systems Support (NOSS)

Fall 1990 - Summer 1992.

Fixed 97% of all systems troubles reported by MCI's first

level support groups without escalating to lead Engineers

(

promoted from an ENG I position to an ENG II position in

less

than eight months).

Reviewed MCI's Network Management systems performance on

a

daily basis in order to proactively find application,

hardware and operating system problems.

Documented all operational deficiencies on supported

systems

to the appropriate development organizations and

performed

regular follow-up for status.

Computer First-Aider/Programming consultant

Department of Electrical Eng., University of Maryland.

Fall 1987 - Fall 1991.

Trained students on operating systems, assisted users of

the

IBM and UNISYS computer systems in debugging computer

programs. Maintained Ethernet & Maxwell LANs and

serviced PCs.

EDUCATION:

B.S. in Electrical Engineering: Fall 1991.

University of Maryland at College Park.

3.4/4.0 GPA while working 35-40 hrs/wk.

Dean's list Academic Honors: 4 semesters.

Professional Ceritifcations:

Certified NetBackup Professional ( UNIX & Windows)

PROFESSIONAL

CLASSES:

(OFFERED BY) - VMS Performance Mgt (DEC) - VMS System Mgt I, II & III

(DEC)

- VMS Cluster Mgt (DEC) - VMS Network Mgt I & II

(DEC)

- DECnet-VAX Internals (DEC) - VAX PSI (DEC)

- AIX for programmers (IBM) - AIX advance sys. admin.

(IBM)

- TCP/IP Networking (IBM) - Communication Protocols

(MCI)

- Data Base Mgt sys. (JHU) - Software Eng. (JHU)

- Time Mgt (MCI) - Working I, II & III (MCI)

- HP-UX System Advance Admin - OpenView Management (HP)

- SAN Design (Brocade) - Perl Programming

- Network Troubles shooting I & II (DEC)

- UNIX (DEC OSF/1) Util & Commands (DEC)

- Managing Open VMS and UNIX systems security (DEC)

- Software Development in UNIX environment I & II (JHU)

- Advance Sun Solaris Administration (SUN)

- Sun Ultra Enterprise Administration (SUN)

- Fundamentals of Sun Solaris 2.x (SUN)

- Sun Solaris 2.X TCP/IP Network Administration (SUN)

- High Availability MC/ServiceGuard cluster Mgt. (HP)

- Silkworm Admin & Theory of Operations (Brocade)

- Silkworm Diagnostics Trouble Shooting (Brocade)

- Veritas Volume Mgr & Veritas Cluster Mgr (Veritas)

- Perl Programming (SUN)

- Solaris 10 System Admin ( Four Classes)

COMPUTER SKILLS:

LANGUAGES: C, ADA, FORTRAN 77, COBOL, INTEL PROCESSORS ASSEMBLY, SQL,

DCL, ICON, AWK, UNIX SHELL (Korn, Born, C),

PERL.

HARDWARE: VAX Mainframes (VAX 9000, VAX 8000, VAX 6000 series

systems)

VAX Workstations (3100, 4000 series), DEC SNA Gateways,

HP 9000 Series K/800/700/400 & 300 Systems/Workstations,

SUN Sparc workstations, SUN Ultra Enterprise 3000, SUN

Ultra Enterprise 4000,

SUN Ultra Enterprise 5000, SUN Ultra Enterprise 6000,

SUN Ultra Enterprise 10000, STK 9710 TL,

DEC LAN Bridges, Vitalink TransLAN Bridges (III & 350),

Wellfleet & CISCO Routers, IBM PCs, MACINTOSH II,

UNISYS1100

series, SUN IPC/IPX, IBM RISC/6000 model 560, Micro VAX

3000

series, Chameleon 32 protocol analyzer, IBM Xstations,

HBA's, Fiber Channel Hubs,

Fiber Channel Bridges, Fiber Channel Switches, Brocade

SilkWorm 2800 & 2400.

OPERATING/

ENVIRONMENT

SYSTEMS: HP-UX, VAX/VMS, UNIX BSD & System V, ULTRIX, AIX, DOS,

NT,

System6 (MAC), Sun OS (Solrais), X-Windows, Motif,

Client/Server environments, OS2, OSF, Ethernet, Token-

Ring,

SUN Storage/EMC/Hitachi disk arrays, VTL,

SOFTWARE: WordPerfect, Lotus 123, Excel, MacWrite, DECwrite,

MacDraw, SYSGEN, AUTOGEN, SYSMAN, DECdecision, WANmanager

COP, TCP Wrapper, SMIT, SAM, OpenView, HP's SwitchOver,

HP's SupportWatch Software, HP's OpenMail, Legato,

Veritas

NetBackup, MC/ServiceGuard, exchange, Lotus Notes,

VERITAS' NetBackup and Backup Exec, IBM's TSM, and EMC's

Legato's Networker

AutoSys, Maestro, VPN, WebEx, Citrix, Apache, Active

Directory, Assembler

DATABASES:

Sybase, Ingres, Informix, SSQL, Oracle, MS SQL.

Network

Protocols & More: TCP/IP, DecNet, PPP, SLIP, X Remote, I SDN, and ARA for

dialup internetworking. SendMail, NIS, DNS, NFS, AFS,

Automounter, AMD,

TCP/IP, IPX/SPX, NetBEUI,BOOTP, TFTP, Token Ring,

Ethernet, AppleTalk,

XRemote, UUCP, ARAP, SLIP,

PPP, POP,TCP/IP, DHCP, NIS, NIS+, DNS, NFS, SMTP, SNMP,

Sendmail, and FTP.

System Admin environments: NIS, NIS++, NFS, Automount, MC/ServiceGuard,

DNS, JFS, VFS,

Kernel Tunnig, CacheFS, WebNFS,

PERSONAL: Male, U.S. Citizen, Excellent Communication Skills.

REFERENCES: Available upon request.

Contact this candidate