Customer Service Data Entry

Olivia Reshelle Jackson 724-***-****

*** ***** ****** ******, **********, PA 15601

******.*********@*****.***

Professional Profile

Customer Service Pleasant / Professional

Care Taker (Elderly & MHMR) Multi-tasked

Filing Confidential

Faxing Reliable / Dependable

Typing Team Player

Organized Self Starter

Professional / Business E-mailing

Test Proctor

Scanning

Professional Experience

Westinghouse Electric Company, New Stanton, PA

01/03/2009 - 4/25/2011

SURE Data Support

Responsibilities:

Gathering the necessary paperwork and part file folders for In-house shipments.

Creating the initial paperwork and deliveries for SURE shipments.

Scanning in all data packets in QA shop that are related to shipped items.

Filing and creating part files from batch files.

Prepare all SURE materials for shipment (i.e. tagging the part, checking for

serial numbers)

Changing paperwork (when necessary) to reflect the material's serial number and

or shelf life.

Assist with scanning archived batch files.

Shop N Save, Greensburg, PA

07/2008 - 11/2008

Cashier / Customer Service

Responsibilities:

Efficiently assist customers with any questions pertaining to retail and or the

business itself.

Cash Handling; Cashing Personal / Payroll Checks; Returns; Lottery

WESTCO Federal Credit Union, Greensburg, PA

04/14/2008 - 06/2008

Teller

Responsibilities:

Doing various monetary transitions for members of the credit union.

Opening up accounts (both checking and savings)

Assisting members with their accounts via the telephone

Filing; Faxing; Professional Telephone Answering; Data Entry; Excel Spreadsheets;

Hudson Global, Madison, PA

10/15/2007 - 04/04/2008

Outage Support

Responsibilities:

Processing paperwork for technicians going out to different sites for our

company.

Being able to assist clients with questions about their paperwork and different

procedures that they had to accomplish before going to our sites.

Filing; Faxing; Creating Microsoft Word Documents & Excel Documents; Professional

Phone Answering; Test Proctor; Copying;

Shop N Save, Greensburg, PA

05/15/2007 - 10/12/2007

Cashier / Customer Service

Responsibilities:

Being able to assist customers with any questions pertaining to retail and or the

business itself.

Cash Handling; Cashing Personal / Payroll Checks; Returns; Lottery;

Jones Lang LaSalle, Pittsburgh, PA

11/04/2007 - 2/16/2007

Customer Account Dispatcher

Responsibilities:

Assisting clients with their facilities issues via telephone.

Creating & dispatching work orders out to different sources, in a normal or

emergency situation.

Education

Westmoreland County Community College, Youngwood, PA

Area of Study: Accounting ~ Dates Attended: 05/2007 - 05/2009

Seton Hill University, Greensburg, PA

Started attending classes for B.A and M.B.A in Accounting ~ Projected Graduation

Date 05/2015

Personal

I also helped take care of my grandparents while I was in working and the gaps in

my employment was when I was taking care of them.

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