Denise Riccio
** ***** ***** *****, *******, NJ *7419
Home 973-***-****, Cellular 973-***-****, ***********@***.***
Collections/ Billing Specialist
Summary Dynamic former ADP collections Professional with extensive
experience in the
collections field. Seeking a position with your company.Reducing past
due from
120 days outstanding to being current. Meeting monthly goals.
Experience Credit Collections Specialist - Automatic Data Processing .
Florham Park,
New Jersey - 1984 to 2011
Perform Collections calls and accounts receivable reconcilation's for
assigned
accounts. Meeting goals to collect past due money collected.
Maintain/provide
A/R aging reports and management reports. Collecting from 90 days
and 120
days of money past due.
• Review Accounts Receivable Aging and statements to ensure that
all invoices
have been properly issued and past due accounts are investigated. .
• Work with sales personnel and customers to collect unpaid
balances/resolve
disputes.
• Perform credit and collections calls 60+ day's delinquencies,
reported charge
back, write-offs and refund.
• Initiates and maintains harmonious relationships with customers,
field and
regional office personnel, credit and collection agencies.
• Coordinate and prioritize collection activities.
• Perform credit adjustment bad debt write-offs and refunds.
• Process month-end closeout and reports.
Education Montclair High School - Montclair, New Jersey
•
Skills Outlook
• Carms
• As400
• Oracle and Excel and Word.