Customer Service Human Resources

***** ********* **. ● Rancho Belago, CA *****● ***/992-1676● *************@*****.***

***/***-**** ****

SANDRA GARCIA

OBJECTIVE

To secure a position as a valued member of your Human Resources department that leverages my achievements,

skills and energy. Deeply committed to employee issues, I aim to find a position that will let me use my HR

experience in creating a work environment that ensures the fiscal viability of the organization.

EXPERIENCE

Hype Manufacturing, LLC. Corona, CA 5/8/06 – 3/18/10

Human Resources

• Conduct new hire orientations, process new hires; voluntary & involuntary terminations.

• Liaison between Supervisors and management regarding any employee issues.

• Maintain & Assist with updating AS 9100 protocol for documented trainings and new hires.

• Assist the President with personal and company tasks.

• Implement Safety programs, Quarterly Safety Meetings.

• Manage leaves of absence, workers’ comp, short-term disability, FMLA and all Benefits for CA & NC plant.

• Manage front office when needed.

• Accounts Receivable. A/P and sales when needed.

Consolidated Container Co. /Mayfair Plastics Carson, CA 5/7/01 – 5/5/06

Human Resources/ Customer Service/H.R. Assistant

• Conduct new hire orientations, process new hire and change of status paperwork, collect timecards and payroll for

300 employees.

• Provide assistance to Plant Manger and all Supervisors regarding promotions, performance increases, etc.

• Assist supervisors regarding employee concerns, propose resolutions, and conduct investigations as needed.

• Implement roll out of corporate training programs, including identifying and preventing harassment trainings.

• Manage leaves of absence, including workers’ compensation, short-term disability, FMLA, etc.

• Processing voluntary and involuntary terminations, and conducting exit interviews

• Contact between Corporate HR and the branch. Distributing the corporate newsletter

• Front Office- Phones-light, faxes, copies, order supplies.

• Customer Service, prepare & mail invoices w/ BOL’s daily. Enter/ edit new orders for new or existing customers.

• IQMS - Enter production for the schedule.

• Inventory; Warehouse – weekly and/or monthly. Labels for boxes on the production floor. Prepare Fed Ex and

UPS shipments.

• Sales, type drafts, announcements, mail merges.

• Ship samples for potential or existing customers.

• H.R., Authorization for call-in’s or Overtime pay, as needed, order temps for all shifts. Uniform orders.

• Keep track of attendance, vacation and point system.

• Edit time sheets (E-Time)/cards for payroll.

• Monthly vacation liability/Point System reports for Human Resources.

EDUCATION

Ashford University 2010-present

• BA Business

Devry University 2009-2010

• BA Business

Compton College Compton, CA 1995 - 1996

• Associates Degree

• General Education

• Medicine - RN

LVN Program Lynwood, CA 1994 - 1995

• Nursing, February 1996

SKILLS

• Bilingual – English and Spanish (fluent written and oral).

• Light to heavy phones.

• Customer Service. Marketing – Mail, Phone, and Personal Visits.

• Warehouse – Inventory.

• Office Equipment – Fax, phones, calculators & copiers.

• Proficient in Microsoft Word, Excel, Publisher, PowerPoint, Publisher, Windows 95, 98, & XP.

• Proficient in QuickBooks.

REFERENCES

• Upon request

Contact this candidate