Sales Training

** *** ******* *******, ** *****

L ucas Vanerio Cell: 631-***-**** ************@*****.***

Key Competencies

Skills Customer Acquisition

Repeat Business

Excellent problem solver with strong sales analysis

Generation

and reporting skills

Complaint Handling

Strong communication skills Consultative Sales

Sales Reports

Hardworking, energetic and reliable team player;

POS Systems

recognized for assuming additional responsibilities

Inventory Management

Exceptional leadership capabilities

Fluent in English and Spanish

E xperience

R etail Sales C o nsultant - November 2010 - Present S print, Valley Stream/Huntington, NY

Consistently contributes to the daily and monthly sales goals of the store

Responsible and accountable for personal sales metrics

Maximize company's profit opportunities by promoting sales of accessories

Has consistent positive feedback from costumers and superiors

Promoted to Key Holder position in May of 2011 (additional managerial responsibilities)

E lectronics S ales L ead, November 2009 - November 2010 S ears, E ast Northport, NY

Contributes to the productivity and sales of the department

Responsible for individualized sales goals as well as setting an example with personal sales achievements

Assists in the training, coaching and development of a team of sales associates

Conducts meetings with sales associates to ensure all goals are being met and to notify sales associates of protocol

Provides hands on training to sales associates to increase sales within the department

Manages cashiering activities in areas of returns and exchanges, and enforces store policies

Performs additional duties such as assisting with scheduling, stocking and replenishing the department

S ales Associate - Electronics, M arch 2009 -November 2009 S ears, E ast Northport, NY

Determined the needs of customers and provided excellent customer assistance

Maximized the selling potential of every transaction

Promoted Protection Agreements and Accessories sales to maximize revenue opportunities

Provided positive contact with customers and employees

Possessed the ability to exercise the appropriate level of persuasiveness needed to close sales

Performed general duties which included cleaning, stocking, signing and inventory control

Lucas Vanerio

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Woodworker, September 2007- January 2010 J.W. Hallaran Woodshop, Commack, NY

Acquired skills and knowledge in a wide array of power tools

Created handcrafted mantles, furniture and other custom wood pieces

Facilitated in the assembling, finishing and installation of products

Assisted in the preparation of raw materials such as planing, sawing, and ripping wood

W aiter, April 2004 - S eptember 2007 J ackson Landing Restaurant, B ellmore, NY

Served approximately forty patrons per dinner shift

Formed positive relationships with customers, staff members and guests

Operated computer/cash register and accepted payments from customers

Performed duties as supervisor when necessary

Trained new servers in procedures and etiquette

Interviewed, hired, trained and scheduled staff

Promoted customer satisfaction through personal interaction

W aiter, January 2002 - A pril 2004 A reca Restaurant, P lainview, NY

Provided highly professional catering services for an upscale restaurant accommodating up to 200 guests

Teamed with staff members on weekly, weekend, and double-shift rotation basis to cater corporate luncheons,

reunions, weddings, bar/bat mitzvahs and theme parties

Participated in bi-weekly staff training sessions

E ducation

S uffolk County Community College B rentwood, NY

AS in Business Management (Anticipated May 2012)

R eferences

A vailable Upon Request

Lucas Vanerio

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