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Sales Customer Service

Location:
Bessemer, AL, 35023
Posted:
August 17, 2011

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Resume:

Anquan Romonz Lewis

**** ***** ******•Hueytown, Al 35023

H 205-***-**** C 205-***-**** **********@*****.***

Process Improvement / Relationship Management / Staff Development

Mentoring and Coaching

Results producing with experience steering and directing all aspects of sales. Proficient in

merchandising, daily sales reporting, ordering and sale of products. Intuitive leader inspiring

high productivity levels as well as training, coaching and motivating staff. Establish, build and

maintain relationships with external agencies.

Strengths

1. Team building and Retention Initiatives

2. Inventory Control

3. Product Ordering

4. Customer Service

April 2011 to Present

Celebration Foods New Britain, CT (Alabama Rep)

ROUTE SALES REP – Provide service to 10-15 accounts per day covering Huntsville, Montgomery, Decatur,

Tuscaloosa, Birmingham and Anniston. Check in product with appropriate supermarket personnel. Verify accuracy

of invoice, remove damaged and outdated product for returns. Replenish freezers with fresh product. Download

sales reports using a hand held computer.

April 2008 to June 2010 Reason for leaving - Independent Business Opportunity

7 Up Southeast Bessemer, Al 35020

ACCOUNT SALES MANAGER – Manage and execute plans to increase sales and profits. Responsible for up-

selling and fulfillment/replenishment, focused on execution and merchandising. Accountable for retention and

penetration of large format customers by geography and may handle some on-premise customers. Communicate

with store owners/managers regarding ordering and sale of products.

December 2005 to April 2008 Reason for leaving – Management Opportunity in Sales

Piggly Wiggly Birmingham, Al 35207

ASST STORE MANAGER – Directed store operations to include merchandising, daily sales reports, daily deposits,

weekly payroll reports and employee scheduling. Supervised a staff of 30 employees and aligned staff resources

with work flow requirements. Conducted interviews and assisted in the hiring process.

November 2004 to December 2005 Reason for leaving – Management opportunity on a larger scale

Western Supermarket (Crestwood) Birmingham, Al 35210

ASST STORE MANAGER - Oversee day to day store operations and customer service. Supervised a staff of 21

employees and aligned staff with work flow requirements. Placed weekly grocery orders and reviewed daily sales

reports. Created displays with the cross merchandising of products. Cashier pickups and settlements.

August 2004 to November 2004 Reason for leaving – Career Advancement

Rent-A-Center (Centreville) Centreville, Al 35042

ACCOUNT MANAGER – Managed customer accounts by reviewing expired accounts and communicated with

customers to promote timely payments. Maintained sales floor, organized with product rent ready. Delivered,

assembled, installed and picked up merchandise when required.

August 2003 to August 2004 Reason for leaving – Management Opportunity

American Water Service Bessemer, Al 35020

ASSEMBLY LABORER – Assist in the repair of municipal, industrial, etc., storm and sanitary sewer lines.

Responsibilities include rolling out and directing tube used to line pipes through machinery for inversion into

manhole, as well as setting up tripod. Enter the manhole to cut line for installation.

February 2003 to August 2003 Reason for leaving – Career Change

Winn-Dixie Homewood, Al 35209

MEAT DEPT SUPERVISOR – Supervised 8 meat cutters and assigned work schedules for meat cutting crew.

Ordered merchandise for the department according to weekly sales. Conducted monthly inventory to determine

profit/loss. Monitored meat cases for out-dated products according to Health Department regulations.

September 2002 to February 2003 Reason for leaving - Promotion

Publix Supermarket Vestavia, Al 35216

MEAT CUTTER – Cut and merchandised a wide variety of meats according to Safe Surv regulations. Stocked

frozen freezers and replenished lunchmeat cases. Monitored cases for out-dated products according to Health

Department regulations.

July 1995 to September 2002 Reason for leaving – Growth Opportunity

Brunos Corporation/Food World Birmingham, Al 35211

MARKET MGR/ASST MARKET MGR/MEAT CUTTER – Supervised and assigned work schedules for meat

cutting crew to insure proper function of the department. Ordered merchandise for department according to weekly

sales. Conducted monthly inventory to determine profit/loss of department.

Education & Specialized Training

High School diploma, Jackson Olin High

7 years of Management experience

13 years of Grocery experience

Food Safety Certified

Certificate of completion in Hand Held Computer Training

36 hours Basic Workshop Skills Certificate of Achievement

Utilize Windows based PC’s with various software: Microsoft Word, Outlook Express Quick

Books



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