Quality Assurance Manager

GILFREN M. NOGUERA

**** ********** ****** . #* .*******.California 94520 . 925-***-****

OBJECTIVE

An administrative position that will utilize my organizational and customer

service experience.

HIGHLIGHTS OF QUALIFICATIONS

. Friendly and professional.

. Has the ability to work under pressure and minimum supervision.

. Fast, accurate, courteous and always maintains composure during fast-

paced, sometimes hectic situations.

. Frequently commended by manager and supervisor for work performance.

. Self-motivated, honest and trustworthy.

WORK EXPERIENCE

Bank of the West, Concord, California

Transaction Processing Clerk October 2007

to Present

. Perform data entry and balancing functions requiring substantial key

entry.

. Ensure acceptability of checks or other negotiable items through Image

Quality Assurance.

. Detect duplicate image and relates issues to involved department.

. Transmit files to Inclearings and Federal Reserve Bank.

. Monitor branch capture work.

. Work on weekend for special projects.

. Perform other duties as assigned.

EDUCATION

Kapayapaan National High School, Laguna, Philippines, 2002-2006

SKILLS

. Computer literate: MS Word, Excel, PowerPoint, Front Page and

Outlook.

. Fast ten-key typing ability with average keystrokes of 13,000.

. Quick learner.

. Maintains perfect attendance and is always punctual.

Contact this candidate