Customer Service Registered Nurse
Resume:
Alicia McIver
Bronx, NY *****
************@*****.***
Job Objective:
Seeking employment as a Registered Nurse to provide high quality nursing care to meet the specialized
needs of patients.
Education:
2003 2007 Plattsburgh State University, Plattsburgh, NY
Bachelor of Science, Nursing
Minor: Psychology
License: Registered Nurse in the State of New York (March 2011)
Nursing Qualifications:
Clinical Experience
• Ability to provide quality patient care.
• Strong interpersonal, communication skills, and bedside manners.
• Ability to work under pressure in a fast paced environment.
• Strong problem solving and critical thinking skills.
• Ensured that patient direct care needs were met.
• Collaborated with healthcare team in patient care.
• Analyzed organizational theory and its relationship to leadership.
Experience:
2006 2009 T.J. Maxx, Yonkers, N.Y.
Customer Service Coordinator
• Resolved customer service issues appropriately and competently.
• Ensured sales associates provided prompt, courteous and knowledgeable service to all customers.
• Trained and developed store associates on customer service standards, proper procedures and controls.
• Increased product sales by creating innovative marketing ideas.
2009 Present T.J. Maxx, New York, N.Y.
Administrative Coordinator
• Maintains all cash office files and retains records in accordance with company policies.
• Monitors compliance by all cashiers to all registers policies and procedures.
• Assist in screening prospective new hires, conducts reference checks and completes new hire
paperwork.
• Liaison between Customers and administrators.
Contact this candidate