Maintenance Project

Misty Brumfield

***** ******** **, ******** ** **335

Cell 661-***-****

**************@*****.***

________________________________________________________________________

Objective

To obtain a job in the networking and telecommunications field so that I

may further exercise important skills and experiences I have obtained

throughout my studies at Devry University and in the field. My

troubleshooting skills, quick ability learn, self-driven attitude, great

communications skills and strong leadership skills make me and asset to

your company.

Education

DeVry University Phoenix,

AZ

Bachelor of Science in Networking and Communications Management

October 2007

Professional Experience

Onsite Network Administrator

November 2010 - Current

Everest College - 173

Reseda, CA

Manage both administrative and student networks, some of the tasks

performed are detailed below:

. Maintain student Windows 2003 Active Directory environment.

. Complete control and maintenance of and over student network.

. Maintain administrative and student AD environments, run LDAP queries,

create inventory and instructional documents and upload to SharePoint

site.

. Work with telecommunications and service vendors to ensure proper

equipment maintenance and lease renewals.

. Work with students faculty and staff concerning all IT, technical, or

telecommunication related issues.

. Pilot test and implement imaging technologies such as Microsoft SCCM and

Ghost Console

. Document and track incidents in a ticketing system.

. Work with Campus Support Center and Corporate IT to rollout new

technology and resolve any issues or loss of connectivity.

. Monitor networks using a variety of tools to ensure bandwidth, server,

and equipment utilization meets company standards to provide and ensure

quality of service.

Chief Technology Officer (CTO) October

2007 - December 2009

National Contractor Services Corporation (NCSC)

Phoenix, AZ

Maintenance of 11 office location LAN's and MPLS WAN. Provide user and

consumer support, as well as solve complex business problems using

technology. General duties include the following:

. Provide technical support and training materials to company employees.

. Standardizing all business applications at all locations using

reimaging technologies

. Maintain network wide hardware and software updates and maintenance

(Adtran, Hp Pro Curve, Netgear)

. Troubleshoot various systems and correctly implement a work-around or

solution to ensure application delivery and Quality of Service (QoS)

. Maintain all network and telecommunication vendor contacts and

various web developers and technical consultants

. Experience in SQL, Sharepoint, Novell Netware and OES, Windows 2k3 AD,

. Maintain technology project scopes and schedules

. Enhance current business functions via technology including; redesign

company website to include e-commerce capabilities, building a company

wide collaborative file scanning/sharing platform, automating client

information import and export functions between various non-vendor

specific systems using custom scripts, implementing network changes

such as VLANs, VPNs and prioritizing MPLS traffic via ACL's and QoS

statements

. Create and ensure network security policies

. Repair and maintain mixed server environments; Novell, Windows 2003,

and DOS

. PC maintenance

. Maintain telecommunication setup, including hard and soft changes,

adding hunt groups and applications to enhance usability, and maintain

vendor contracts

Technical Assistant

February 2006 to October 2007

Devry University

Phoenix, AZ

Maintenance of three isolated labs at DeVry Phoenix; the Networking

Communications lab, Telecommunications lab, and the Game Simulation

Programming Lab. General tasks for all three labs are as follows:

. PC maintenance

. Network hardware maintenance including maintenance of Cisco 3600

routers, Cisco 3500XL 12 and 24 port switches, and Cisco Catalyst5000

and 8500 ATMs.

. Upgrading standard images, and re-ghosted standard images on hard

drives for student's day to day use.

. Maintain a Windows Server 2003 environment including student and

professor user profiles, DNS, DHCP, and FTP.

. Removable hard drive maintenance (i.e. replacement or re-image)

. Provide hard drives and multiple operating systems for students to

install

. Provide images of multiple operating systems, and applications for

students to install and/or install on hard drives for the students

prior to class.

. Provide students with help as it pertained to class work, lab work,

physical lab designs and logical lab designs.

. Experience in Windows' XP/2000/Server 2003 and Linux' Fedora Core 5

(FC5)/ Red Hat 8/Ubuntoo

. Troubleshoot network connectivity problems on Cisco based network and

Inter-Tel PBX system.

. Help students create Windows 2003 Active Directory Server environment

Technical Consultant

October 2008

G.B Electrical Phoenix, AZ

Maintenance of small business network including the following:

. PC maintenance including disk cleanup, and install/uninstall

applications.

. Quarterly backups

. Anti-virus and firewall installation or implementation, updates, and

schedule virus scanning.

. On call troubleshooting of network equipment, programs, and computers

Additional/Volunteer Experience

1.) DeVry University February 2005

Her World Conference Phoenix, AZ

Maintained three Inter-Tel PBX environments of a total of 40 digital

phones, and setup managed voice mail system for high school girls to

configure. Conference was designed to inspire young women to enter the

field of science and technology.

2.) DeVry University

March 2005

Cabling Project

Scottsdale, AZ

A three day project in which I helped install CAT5e and telephony cables

throughout PTI 's building for phone and data lines, we made about 70

drops which we punched down, terminated and tested.

3.) DeVry University

February 2007

GSP Lab Implementation

Phoenix, AZ

Construct a lab consisting of eight Alienware computers and two Linksys

routers; physically and logically connect the lab to two preexisting labs

for file sharing. Install Windows XP operating system and load

applications including but not limited to Torque, Tortoise SVN, C#2005,

and MS Office for students in the game simulation program.

Contact this candidate