Personal information

First name(s) / Tsvetoslava P. Dimitrova

Surname(s)

Address(es) Sofia, Bulgaria

Telephone(s) Mobile: +359 886

759871

Fax(es)

E-mail abgxlg@r.postjobfree.com

Nationality Bulgarian

Date of birth 16.06.1986

Gender Female

Desired employment / After Sales services, Sales, Procurement, QA, Assistant

Occupational field Energy field - Power Transformer manufacturing

Work experience

Dates From 01.12.2008 - Present time

Occupation or position Section chief - After Sales Department / EU Funds project

held coordination manager

Main activities and Power transformers supervision, erection and site

responsibilities activities coordination and organization, Client support,

Claim solving, Claim reports and analysis, QA improvement

plans, Root cause analysis.

EU Funds Competitiveness project coordination manager -

preparation of reports, analysis and supplier selection and

communications.

Name and address of Hyundai Heavy Industries Co., Bulgaria

employer Sofia, Bulgaria

Type of business or Energy field - Power Transformer manufacturing

sector

Work experience

Dates 15.10.2007 ~ 15.11.2008

Occupation or position Customer support representative

held

Main activities and Claim handling, customer support, checking customer

responsibilities accounts

Name and address of Moneybookers Ltd, Sofia - Bulgaria

employer

Type of business or Online payment provider

sector

Work experience

Dates 01.10.2006 ~ 01.07.2007

Occupation or position Assistant

held

Main activities and Real estate agency "Balkan Investments", online course

responsibilities provider AAS Group and Bhagavat Educational Trust -

projects, presentations, translation from Bulgarian to

English and vice versa, upload and actualization of the

website, work with clients, selection of properties:

www.balkaninvestments.co.uk

Name and address of AAS Group - Balkan Investments / Sofia-Bulgaria

employer

Type of business or Real Estate and online course training

sector

Work experience

Dates 01.11.2004 ~ 01.10.2006

Occupation or position English teacher

held

Main activities and Teaching

responsibilities

Name and address of Vavilonia / El Lion private English school

employer

Type of business or Teaching

sector

Education and training

Dates 01.10.2004-30.06.2008 Sofia University "St. Kliment

Ohridski"- Bachelor "Korean philology"

10.07.2007 - 03.10.2007 Home Stay program in South Korea,

teaching English

2002-2003 Private High School

"Fountain Valley School", Colorado Springs, CO, USA

(Scholarship "Open Society Foundation" (ASSIST))

1999-2004 Language High School

"Al.Konstantinov"

01.10.2010 ~ 01.11.2010 Training in Hyundai Heavy

Industries Ltd., South Korea

Title of qualification Subject: Bachelor Korean Studies

awarded

Principal Korean studies - language, history, culture

subjects/occupational English

skills covered

Name and type of Sofia University "St. Kliment Ohridski"

organisation providing

education and training

Personal skills and Proven abilities and efficient work.

competences - Proper and timely communications with clients and end

users

- Well-prepared claim analysis, root cause, suggestions for

quality improvements, work procedures and company

communication, problem solving abilities

- Good managing skills and ability to motivate people

- Maintains proper work system for Claim reports and QA

analysis and control afterwards

- Works well under pressure

- Fast learner and highly adaptable person

- Likes learning new things and developing both personal

and professional skills

Mother tongue(s) Bulgarian

Other language(s) English, Korean, Spanish, Russian

Self-assessment Understanding Speaking Writing

European level Listening Reading Spoken Spoken

interaction production

Language

Social skills and Very communicative and sociable, works well in a team, good

competences team leader. Highly adaptable and flexible. Willing to

learn

Organisational skills Very high organisational skills, arranges constant travels

and competences for After Sales and repair works, involved in cargo

delivery and customs requirements, prepares proper company

files and keeps immaculate records

Technical skills and Familiar with the Power Transformer and Tap changer

competences manufacturing process and with the technical terms

Computer skills and Excellent computer skills: Microsoft Office, Internet, Page

competences Maker, Win XP, etc.

Artistic skills and I have been involved in the preparation of company

competences brochures and presentations

Other skills and Debates

competences

Driving licence Yes, B category

Additional information Recommendations upon request

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