Project Manager Technical

COLLEEN ESPOSITO, PMP, CSM

***** ********** ***** * Chantilly, Virginia 20151

703-***-**** * ***************@*****.***

QUALIFICATIONS PROFILE

Highly accomplished PMI certified Project Manager with experience

overseeing projects and relationships in information technology and systems

> Proven ability to direct systems development and implementation

projects using varied methodologies through all phases to timely and

accurate completion

> Maintain superb individual and organizational focus to determine

client needs for optimum service, support, and satisfaction

> Extensive expertise leading large and successful teams of diversely

located cross-functional employees

> Resourceful leader and thinker with strong skills in communication,

strategic planning, problem solving, and multitasking

> Managed development projects using HTML, XHTML, XML, JavaScript, CSS,

Web Logic, ETL, Perl, PHP, JSP, Remedy, PeopleSoft, SQL and Oracle

> Familiar with requirements, issue, change management, and testing

tools such as BLT, Bugzilla, Clear Case, Clear Quest, Greenhopper,

Jira, JBehave, Junit, Perforce, Rational Doors, Rational Performance

Tester, Rational Robot, Rational Rose, Remedy, Selenium IDE and VSS

PROFESSIONAL EXPERIENCE

ONLINE RESOURCES, CHANTILLY, VA 02/09 TO PRESENT

Sr. Technical Project Manager (10-10 TO PRESENT)

Manage multiple development projects to improve the corporation's Online

Banking system and add to the mobile channel presence including Mobile

Browser and SMS. Serve as Scrum Master for teams migrating from waterfall

to agile methodologies. Communicate with cross-functional Directors, Senior

Directors, Vice Presidents, and other leaders.

o Manage pilot of new enterprise tool for agile and defect tracking

(Greenhopper and Jira)

o Coach additional diversely located teams to rollout agile methodology

Sr. Client Project Manager (02-09 TO 10-10)

Manage multiple external client-facing Online Banking implementation

projects. Communicate with cross-functional departments. Update client-

facing documentation to ensure project scope and requirements are detailed

and improved project delivery success rate. Develop and improve templates

for comprehensive project schedules, project scope and deliverables.

o Created technical documentation to assist team with an unknown, highly

complex system

o Created a project issue tracking system to increase client

communication and satisfaction

FREDDIE MAC, MCLEAN, VA 10/06 TO 02/09

Technical Project Manager (03-08 TO 02-09)

Manage multiple complex application development projects. Communicate with

Directors, Senior Directors, Vice Presidents, customers, other development

teams, and IS support areas. Motivate, evaluate, train and counsel assigned

permanent staff. Hire and terminate consulting staff. Coordinate system

changes across multiple platforms, develop and execute comprehensive

project plans, and negotiate project scope, deliverables, and schedule.

o Recognized by CIO as a critical resource for IT at Division All-Hands

o Implemented highly complex risk management solution with no domain

expertise

o Managed and mentored interns and recent college graduates

Technical Project Manager Associate (10-06 TO 03-08)

Manage complex application development and enhancement projects. Plan and

coordinate with Directors, Senior Directors, customers, other development

teams and IS support areas. Make recommendations regarding hiring and

retention of staff. Coordinate system changes across multiple platforms,

develop and execute project plans, and negotiate project scope,

deliverables, and schedule.

o Managed 2 high priority projects to remediate material weaknesses

o Accomplishments recognized by CIO in Division-Wide communications

AOL, LLC, STERLING, VA 02/06 TO 10/06

Senior Technical Project Manager

Plan, schedule and monitor multiple web development projects. Identify

project requirements and applicable local and global resources. Identify

and resolve complex risks before they become issues. Lead technical problem

solving. Develop and maintain networking relationships. Assist career

development of team by identifying skills and training needed for career

growth.

o Improved processes across a team of project managers with varying

skill levels

AMERICAN MANAGEMENT SYSTEMS/CGI-AMS, Fairfax, VA 1996 to 2006

Special Projects Manager (2000 - 2006)

Manage teams completing projects in North American and Europe. Develop

plans for technology solutions; lead system implementations and direct

system upgrades. Manage vendor relations. Identify and secure cross-

functional local and global resources. Create and deliver executive

presentations.

o Increased usage of corporate Virtual Officing system leading to $70

million savings

o Designed automated client request completion process

o Created automated billing system and implemented inventory tracking

system

o Developed training programs and provided to impacted teams

Technical Team Lead (1998-2000)

Train and lead technical team providing operating system and application

support for enterprise-wide systems. Assess needs and develop fulfillment

plan. Maintain website. Defined new system requirements, managed project

to develop software solutions

Technical Support and Subject Matter Expert (1997-1998)

Provide operating system and application support for enterprise-wide

systems, ordering, setup and maintenance of servers, and technical

troubleshooting. Designed website for a new application. Implemented 2 new

systems - Virtual Officing and Audio/Web Conferencing.

Telecommunications Vendor Relationship Manager (1997 - 1997)

Managed relationships with telecommunications providers. Identified

business needs, improved processes. Prepared annual budget and created

network diagrams.

Project Assistant (1996 - 1997)

Provide administrative support for a project team of approximately 30

people.

EDUCATION & TRAINING

> Master's Certificate in Project Management, Villanova University

> Computer Programming Diploma (With Distinction) Computer Learning

Ctr

Contact this candidate