Customer Service Technician

Kristen A White

Washington State Pharmacy Assistant License # VB 60215741

***** ** ***** **, *******, WA 98052

Phone: 253-***-****

Email: *.******@*****.***

OBJECTIVE

Dedicated, service-focused professional seeking to transition into healthcare as a pharmacy technician.

SKILLS OUTLINE

• Enter prescription orders into the computer

Filling and labeling prescriptions

•

Compounding oral solutions

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Create and update patient’s profiles and insurance information in the computer

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At point of sale, verify that customer receives correct prescriptions

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EDUCATION

Pharmacy Technician Certificate-2011 Pima Medical Institute, Renton, WA

PROFESSIONAL EXPERIENCE

Buddy Trainer and Front End Supervisor 07/2011 – Present

Ross, Redmond, WA

• Knowledge store product and point of sale systems, ordering store supplies and product.

• Train new associates and supervise and manage all associates who are on register

Customer Service and Support 03/2011 – 05/2011

Alfred Angelo Bridal, Tukwila, WA

• Setting appointments, retrieving orders for customers, as well as helping walk-in customers.

• Putting back dresses that have been tried on and organizing them according to store layout.

Assistant Manager 02/2010 – 07/2010

As Seen On TV, Puyallup, WA

• Assisting with schedule making, receiving shipping and organizing product accordingly.

• Appropriately assisted “difficult” customers so that they always left happy and satisfied.

Pharmacy Technician Internship

Safeway Pharmacy, Enumclaw, WA

• 200 hours of on the job retail pharmacy technician training

CERTIFICATIONS

Washington State Pharmacy Assistant License # VB 60215741 (renewal 03/2012)

National Pharmacy Technician Certification (PTCB) # -Pending-

H IPAA, OSHA Blood Borne Pathogens, H IV/AIDS Certificates-02/2013

Certified Health Care Provider CPR/BLS (renewal 02/2013)

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