Customer Service Sales

MARIA D. SIGALA

**** * ******** *****

Tucson, AZ 85745

520-***-****

**********@*****.***

Qualifications

Exceptional skills in customer service and client relations.

Over 25 years experience in all aspects of day to day retail operations.

Sales goal oriented - led company to gross over 1 million dollars

annually. Leadership abilities and expert in inventory and budget

control, daily sales analysis and reporting, staff training and

supervision. Great communication skills, fluent in Spanish.

Relevant Experience

( payroll processing ( loss prevention

(customer service/client relations

( expense control ( bank reconciliations

(cashiering/money handeling

( display merchandising ( sales forecasting

( supervising/ delegating work

( vendor relations ( inventory verification (

accounts payable/receivable

Part owner of a national franchised convenience store for 25 years.

Committed, dependable, achiever, who kept store running 24 hours a day,

365 days a year. Knowledgeable in all aspects of building a successful

business, covering everything from financial statements to challenging

customers to daily shift data analysis. Ability to cooperate with many

different learning styles while hiring, training, coaching, and

mentoring employees. Knows first-hand the value of an honest, fast

learning employee.

Other Experience

Ten years at successful CPA firm. Helped in preparation of tax and

financial statements for major businesses in Tucson. Other

responsibilities included answering phone, filing, faxing, copies, and

scheduling appointments for clients. Computer skills cover creation of

spreadsheets and use of accounting software such as TurboTax and

QuickBooks. Beatriz Ganem 520-***-****

One year at Tucson Residence Foundation. Helped clients as well as

staff manage and maintain budget. Helped with fund raising for

residents. Researched and coordinated activities within the Tucson

community that provided residents with creative outlets that were

financially feasible for the Foundation.

Education

Edge Charter High School

Pima Community College

University of Phoenix; Working towards Bachelor of Science in

Business Accounting GPA 3.80

References

Suzzanne Ippel, Senior Manager Leadership Development, Intuit, Inc.;

275-5628

Krystal Sando, Dental Assistant; 275-9007

Dorothy Culver, RN; 299-9184

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