Testing Manager
Resume:
Raghu Reddy
******@***.***
Over 12 years of diversified experience in Software quality assurance and
testing analyst experience in a wide variety of environments and was
holding several responsible positions as a Lead QA Analyst, Sr QA Engineer
and Resolute QA Analyst having worked for different Corporate Sector
Industries in Retail, Finance, Telecom and Health Care areas (HIT and HIE).
Worked across different platforms and with different Data Bases, Front-End,
Backend applications and different O/S.
. Good understanding of Agile, Water fall, SDLC and expertise in working
all QA process.
. Exclusive experience in HealthCare, Telecom and Financial
Applications.
. Extensive experience in EMR Systems like Eclipsys, Cerner and EPIC.
. Knowledge of HIPPA Privacy and security policies.
. Expertise in Medical/FDA/DICOM/HL7/EDI Quality and Regulatory.
. Technical skills include proficiency with XML (able to read XML code,
XML Schema, XSLT and XPath), Web Services and experience with Toad and
knowledge of SQL.
. Involved in testing 837P/837I, 270,271,276,277 and 278 Transaction
sets for Electronic Claims and Eligibility Enquiry/Response and also
837/835 pre-adjudication and adjudication.
. Expertise in Coding and Abstracting on Inpatient, Outpatient and ED
patient classes using Dx, PX and CPT codes.
. Working exp: in Claims Request and Payment Processing (Medical and
Pharmacy based); and Medicare/Medicaid Claims Processing.
. Experience in Health Information Management (HIM) and Health
Information Exchange (HIE).
. Working knowledge of hospital workflows and the use of information in
clinical & financial departments, approach to interfaces using HL7and
X12.
. Understanding of HL7 syntax, domains, message types, acknowledgement
modes, data types, segment groups/patterns, specification
documentation, interface engines and other implementation tools.
. Experience testing Mission Critical Web-based applications and 6 years
of back-end testing utilizing both automated testing and Open Source
automation tools) and manual testing in UNIX and Windows environments.
. Working Knowledge in Laboratory Information Systems (LIS),Radiology
Information Systems (RIS),Pharmacy Information Systems (PIS),Computerized Physician Order Entry (CPOE), Picture Archiving and
Communication Systems (PACS), Health care payers, providers,
clearinghouses, EDI, HL7, NCPDP, revenue cycle and claims processing.
. Involved in Coordinating and testing Out/In Patient registrations
through Statement generation.
. Experienced in testing & verifying Business functionality, Database,
Security Standards for different client/server and web applications in
the areas of Finance, Billing,
. Expertise in SQL to verify data transformation and data loads
. Experienced in Coding and Abstracting using CPT, HCPCS, ICD-9 and ICD-
10 Codes.
. Working exp in Hospital Claims and Professional Claims (CMS 1500, UB-
92 and UB04)
. Experienced in enterprise product protocols (HTTP/HTTPS, SOAP, and
TCP/IP).
. Experienced in testing applications using automated test tools like
Test Manager, Rational Robot, Quality Center 9.2 and Quick Test Pro
9.2.
. Excellent analytical, communication and decision-making skills.
Technical Summary:
Operating System: Windows NT/95/98/2000/XP, UNIX (AIX, Solaris OS, HP-
UX), Linux, IBM OS/360
Testing tools: RequisitePro, Rational Test Manager, Quality Center 8.2/9.0,
and QTP 8.2/9.2
Defect Tracking: HP Quality Center, IBM Rational Clear Quest, Team
Foundation Server (VSTS), Star Team, Rational Clear Quest, Bug zilla and
Team Track.
Languages: C, C++, C#, BASIC, COBOL, HTML, XML, XSLT.
Database: DB2, Oracle 9.0/10/11, MS-SQL Server 6.5/7.0/8.0, MYSQL, Sybase
and Teradata.
Protocols: TCP, IP, UDP, POP, SMTP, HTTP, and FTP.
Messaging Standards: HL7, ANSI X12, CCOW, DICOM, and XML.
ERP Solutions: People Soft, Oracle Financials, Siebel/CRM and SAP.
ETL: Data Stage.
TOOLS&TECHNOLOGIES: SOAP, XML, HL7, UNIX, Web Sphere, AIX, IBM MQ, IBM Web
sphere Message Broker (WMB), EDI messages (ex. X12 837), Data Power,
Microsoft BizTalk, XML, TCP/IP, Remedy Quality Center Star Team.
Applications: Java, Oracle, MS Office, Visio, Excel, Epic, Toad, Eclipsys,
Telnet, Filezilla, Ingenix, ePremis, Citrix, MQ Series.
Education:
Bachelor's Degree in Business, statistical, accounting and management.
Postgraduate honor diploma in computer applications
Professional Experience:
RelayHealth-Mckesson Atlanta, GA
May 2011 to Current
Sr.QA Analyst
RelayHealth is a branch of McKesson, one of the largest healthcare services
corporations in the US. Relay Health specifically deals with the data and
communications aspect of the healthcare field, like handling the routing of
medical claim transactions between the health provider and the insurance
payer.
Responsibilities:
. Developed and executed Test plans, which may include work plans,
schedules, milestones, critical paths, and Test strategy and
deliverable/responsibility matrices.
. Participated in release testing working within a specified timeframe.
. Executed functional, application, regression and performance tests.
. Tested Web service that runs on a local or a remote Web server, such
as IIS.
. Involved Troubleshooting activities as it relates to the HL7
interfaces and Bridges.
. Documented system problems clearly and concisely and work with the
other departments to develop a resolution. Perform minor database
management.
. Executed SQL queries within SQL Server database.
. Designs test cases for assigned modules, builds test systems and when
applicable automated tests.
. Validated HIPAA Transaction Sets Eligibility Inquiry (270) and
Eligibility Response (271) and also I have working knowledge in Claims
Request (837i and p) and Claims Response (835 I and p), Approval
Request (278) and Approval Response (278),Claim Status Request (276
transaction),Status Response (277 transaction) and Enrollment (834).
. Validated Pharmacy Transactions - NCPDP 8.1 Standard Transactions
like, NewRx 8.1 and related Refill, RxChange, RxFill, and CancelRx.
. Performed end user testing of new and existing eHealth applications
functionality.
. Used Quality Center 10.0 for writing/executing test cases and
reporting defects.
Environment: Agile & Water Fall Development, TFS 2010,Quality Center 10.0,
QTP 9.2, HL7, EDI, HIPPA, WS FTP, TCP/IP, MQ Series, TFS, VSTS 2010, IIS,
.NET, C#, WPF, Silver Light, WCF, SQL Server 2008, UNIX, Word, Excel,
SharePoint, Visio, Interfaces.
Kaiser Permanente Pasadena, CA
Aug 2010 to May 2011
Sr. QA Analyst/Epic QA Analyst
The Kaiser Permanente Health Connect program integrates the clinical record
with appointments; registration and billing to deliver improvements in care
delivery and patient satisfaction across the Kaiser Permanente
organization. Kaiser Permanente's Electronic Medical Record project, which
is KP Health Connect has many modules, - Inpatient, Care everywhere,
Ambulatory, Optime, Resolute, Epic Care, ADT, ED, Inpatient, ClinDoc, Epic
Rx and Cadence etc.
Responsibilities:
. Developed and executed Test plans, which may include work plans,
schedules, milestones, critical paths, and Test strategy and
deliverable/responsibility matrices.
. Performed analysis, design, development and maintenance of the Epic
application and other clinical information systems, performed system
testing, develop test plans, and prepares test data.
. Worked in EPIC Cadence, ADT, HOV, ADT, ED, Rx, Inpatient, Ambulatory,
Optime, Clindocs, HIMs, and Tapestry modules for Build, Configuration,
implementation, testing requirements and workflow analysis.
. ADT HL7 messages validations and Institutional and professional Claim
files validations and build the Work Queues for clean claims with no
interruption, while directing claims needing attention to the
appropriate area within organization through flexible rule-routed work
queues.
. Develops and executes procedures to test that all information systems
products and services meet organization standards and end-user
requirements including 5 key areas: component testing, end-to-end
testing, user acceptance testing and integration testing.
. Worked with Business team to understand the implications of the
changes in Resolute.
. Testing with 837 pre-adjudication and adjudication and (ICD-10 and
X12 5010)
. Act as decision point for technical problems, which support client
business processes, functional requirements and analysis.
. Created and validated Intuitional and professional claims in CMS 1500,
UB-92 and UB04 format for 837 and 835 Transaction sets.
. Prepare Test Strategy documents and sizing by writing SQL Statements
like base SQL and JOIN statements and Executing SQL statements.
. Resolved issues related to Charge Router (charge capture) and charge
reconciliation for patient services, coding and billing compliance.
. Assist with the development of strategy around test environments
required to manage various phases of testing (System, WIT, and
Performance).
Environment: Quality Center 9.2, QTP 9.2, HL7, EDI, INGENIX, HIPPA, WS FTP,
Toad, Filezilla,TCP/IP, MQ Series, UNIX, Word, Excel, PowerPoint, Visio,
SQL, CITRIX Metaframe, Windows NT.
AutoTrader.com[pic][pic]AutoTrader.com
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[pic]AutoTrader.com Sr QA Engineer
Apr 2010 to Aug 2010
AutoTrader.com, launched in 1998 and headquartered in Atlanta, Ga., is the
Internet's leading auto classifieds marketplace and consumer information
website. AutoTrader.com aggregates in a single location almost 4 million
vehicle listings from 40,000 dealers and 250,000 private owners, which
provide the largest selection of vehicles attracting more than 14 million
qualified buyers each month. Through innovative merchandising products such
as multiple photos and comprehensive search functionality, AutoTrader.com
unites buyer and seller online - dramatically improving the way people
research, locate and advertise vehicles. AutoTrader.com is a majority-owned
subsidiary of Cox Enterprises. The venture capital firm Kleiner Perkins
Caulfield & Byers is also an investor. For more information, please visit
www.autotrader.com.
Responsibilities:
. Analyzed Requirements & Specifications, develop and execute test cases,
analyze and report test results.
. Worked with technical and business resources to understand
requirements for each project affecting any component of application.
. Generated and maintain complex test scripts/cases and verified
application's functionality against requirements.
. Worked on functional test plans and detailed test cases that cover UI
as well as back-end using MS SQL
. Prepare Test Strategy documents and sizing by writing SQL Statements
like base SQL and JOIN statements and Executing SQL statements.
. Used PL/SQL Developer is an Integrated Development Environment (IDE)
for Writing SQL Queries and executing SQL Statements.
. Wrote SQL to verify data transformation and data loads.
. Used Quality Center 9.2 for writing/executing test cases and reporting
defects.
. Documenting and reporting all issues in defect tracking system and
run metrics on defect data.
. Participated in SCRUM daily stand up meetings with team members.
. Each iteration involves a team working through a full software
development cycle including planning, requirements analysis, design,
coding, unit testing, and acceptance testing when a working product is
demonstrated to stakeholders.
. Work closely with Business Analysts and developers to discuss features
and test strategies as well as defects, resolutions, and Sprint (Agile
Methodologies) plans / activities.
. Creating and maintaining manual test plans and manual functional test
cases from specifications, design documents, and user perspective
following business workflows.
. Developed, executed, and maintained automated test scripts covering
functional, regression, and performance testing using automation
tools, (Mercury products preferred: Quality Center, Quick Test
Professional).
. Involved in analyzing and executing various Unix Commands and Scripts
for generating various reports and file outputs.
. Monitor error log(s), database and log space, user activity and
resource utilization of production environment Work with application
programmers to insure that application problems do not adversely
affect production operations.
. Develops and executes procedures to test that all information systems
products and services meet organization standards and end-user
requirements including 5 key areas: component testing, end-to-end
testing, user acceptance testing and integration testing.
Environment: C++, Java, J2EE Technologies, EJB, BEA Web Logic, MQ Series,
Quality Center 9.2, QTP 9.2,Oracle, C#,.NET,Silver Light, WPF, SQL Server
2008,UNIX,FTP,TCP/IP,XML and PERL.
McKesson -Atlanta, GA (Hospital & Health Care industry)
Sr QA Analyst Oct
2009 to Apr 2010
McKesson Provider Technologies is a healthcare IT company, dedicated to
delivering comprehensive solutions with the power to make a difference in
how you provide healthcare. Our capabilities extend beyond healthcare IT
software to include automation and robotics, business process re-
engineering, analytics, and other services that connect healthcare
providers, physicians, payers and patients across all care settings. With
our long-term commitment to support your goals of providing healthcare that
is safer, more efficient and more cost-effective, we are ready to be your
partner in these endeavors.
Performed QA software testing for the EMR and Practice Management
Applications in an Agile Development methodology environment.
Responsibilities:
. Work closely with Business Analysts and developers to discuss features
and test strategies as well as defects, resolutions, and Sprint (Agile
Methodologies) plans / activities.
. Writing and Reviewing User Stories for each Sprint (3 weeks sprint)
and Test Cases.
. Participated in SCRUM daily stand up meetings with team members.
. Each iteration involves a team working through a full software
development cycle including planning, requirements analysis, design,
coding, unit testing, and acceptance testing when a working product is
demonstrated to stakeholders.
. Written functional test plans and detailed test cases that cover UI
as well as back-end using MS SQL
. Worked with technical and business resources to understand
requirements for each project affecting any component of application.
. Executed test scripts for functional and Regression testing of UI and
Web Services.
. Worked on creating Test cases and test scenarios on Scheduling piece.
. Assist Team Lead to ensure appropriate technical testing resources for
projects.
. Involved in validating various segments and fields on various HL7
messages.
. Testing the all module in EMR like Registration, Scheduling, Check In,
Lab Orders, Radiology Interfaces, Clinicaldocs, Billing, Statements,
and Collections.
. Design and document test plans & test case specifications for
applications.
. Act as decision point for technical problems, which support client
business processes, functional requirements and analysis.
. Involved in (EDI TESTING) validating various segments and fields in
837,835,270 and 271 Transactions Sets.
. Prepare Test Strategy documents and sizing by writing SQL Statements
like base SQL and JOIN statements and Executing SQL queries to
retrieve, update, delete and manage data
. Involved in Billing coding and abstracting using ICD-9 and CPT codes.
. Tested entire HealthCare revenue cycle process (Billing and Claims)
and Clinical Systems Ambulatory Radiology and LAB Systems.
Environment: Agile Development, TFS 2010,Quality Center 9.2, QTP 9.2,
HL7, EDI, HIPPA, WS FTP, TCP/IP, MQ Series, TFS, VSTS 2010, IIS, .NET,
C#, WPF, Silver Light, CSLA, SQL Server, UNIX, Word, Excel, SharePoint,
Visio, Interfaces.
Kaiser Permanente Pasadena, CA Apr
2008 to Oct 2009
Sr. QA Analyst/Epic QA Lead
The Kaiser Permanente Health Connect program integrates the clinical record
with appointments; registration and billing to deliver improvements in care
delivery and patient satisfaction across the Kaiser Permanente
organization. Kaiser Permanente's Electronic Medical Record project, which
is KP Health Connect has many modules, - Inpatient, Care everywhere,
Ambulatory, Optime, Resolute, Epic Care, ADT, ED, Inpatient, ClinDoc, Epic
Rx and Cadence etc.
Responsibilities:
. Develop and execute project plans, which may include work plans,
schedules, milestones, critical paths and deliverable/responsibility
matrices.
. Develops and executes procedures to test that all information systems
products and services meet organization standards and end-user
requirements including 5 key areas: component testing, end-to-end
testing, user acceptance testing and integration testing.
. Manages and facilitates the test process including structuring,
facilitating, or participating in reviews and inspections; obtaining
and documenting approvals; developing, documenting, and communicating
test processes, requirements, procedures, results, and standards.
. Act as decision point for technical problems, which support client
business processes, functional requirements and analysis.
. Tested HL7 interfaces based on requirements and created implementation
plan, and managed implementations and testing.
. Validated HL7 data mappings.
. Involved Troubleshooting activities as it relates to the HL7
interfaces and Bridges.
. Created and validated Intuitional and professional claims in CMS 1500,
UB-92 and UB04 format for 837 and 835 Transaction sets.
. Prepare Test Strategy documents and sizing by writing SQL Statements
like base SQL and JOIN statements and Executing SQL statements.
. Resolved issues related to Charge Router (charge capture) and charge
reconciliation for patient services, coding and billing compliance.
. Performed Back End Testing, performance load-stress, & user acceptance
tests.
. Validations and verifications done for ePrescribe messages like NewRx,
Refill Rx in Rx module.
. Configure Epic's standard McKesson extension of ANSI X12 837 v4010A
Institutional EMC format to satisfy the requirements of different
provider organizations and payers by creating copies of our standard
Claim Definition File (CDF) and Electronic Form (FDF) records and
setting up values for profile variables and creating database/category
cross reference mappings.
. Generated and run the claims and statements for Inpatient and
Outpatient on different line of business like Medicare
(Medicare/Medicaid Claims Processing), WC, TPL, DHMO and Commercial
Payers and tested thoroughly, well in advance of go-live.
. Created and tested electronic claims and configure the Claim
Definition File (CDF) record and Electronic Form (FDF) record.
. Used Quality Center 9.2 for writing/executing test cases and reporting
defects.
. Involved in both one on one and group training and worked on all the
sub navigators of Admit, Discharge and transfer navigators (ADT).
. Involved in validating various segments and fields on various HL7
messages.
. Periodically conduct training for other team members.
Environment: Quality Center 9.2, QTP 9.2, HL7, EDI, INGENIX, HIPPA, WS FTP,
Toad, Filezilla,TCP/IP, MQ Series, UNIX, Word, Excel, PowerPoint, Visio,
SQL, CITRIX Metaframe, Windows NT.
Eclipsys Corporation Atlanta, GA (http://www.allscripts.com)
Mar 2007 to Mar 2008
Sr. QA Tester/Test Lead
Eclipsys is a leading provider of information solutions that help hospitals
and health systems more-effectively manage the business of healthcare and
achieve measurable, sustainable, portable, improved outcomes. Eclipsys has
become known as The Outcomes Company for the measurable and sustainable
value in improved care quality, safety, satisfaction and cost-efficiency
our clients achieve using Eclipsys solutions.
Eclipsys is an integrated clinical, revenue cycle, and access management
software, clinical content and professional services that help healthcare
organizations improve clinical, financial, operational and client
satisfaction outcomes. For more information, see www.eclipsys.com .
Responsibilities:
. Worked with technical and business resources to understand
requirements for each project affecting any component of application.
. Writing and Reviewing Functional specifications and requirements, Test
Plans and Test Cases.
. Worked on.
. Assist Team Lead to ensure appropriate technical testing resources for
projects.
. Assist Team Lead to perform analysis of requirements to determine
feasibility for testing
. Tested HL7 interfaces based on requirements and created implementation
plan, and managed implementations and testing.
. Validated HL7 data mappings.
. Involved Troubleshooting activities as it relates to the HL7
interfaces and Bridges.
. Tested HL7 interfaces (message parser, message generator) for Eclipsys
products (SCM AM). All incoming and outgoing patient data goes through
these interfaces.
. Assembling, maintaining, and modifying HL7 and X12 message data from
multiple software products for use in data driven test scripts, manual
test cases, negative & positive functional testing, load testing, and
performance testing.
. Involved in validating various segments and fields in eLink Engine on
various HL7 messages like ADT^A01, ADT^A02, ADT^A03, ADT^A04, ADT^A08,
ADT^A11, ADT^A12, ADT^A31 etc.
. To achieve CCHIT certification an HIE must meet all security
requirements and must demonstrate the ability to receive and send at
least one of the following transactions:
o HL7 Lab Result Transaction Testing.
o HL7 CDA Lab Report document transaction
testing.
o CCD, Patient Summary Document transaction
testing.
. Assist Team Lead with technical and interface aspects for various
phases of testing (System, Work Flow Integration, Performance, etc).
. Developed Test Scenarios, Test Cases and Test Scripts for Interface
design and interface testing and automated using QTP.
. Validated Electronic Data Interchange formats, mostly X12 in an
integration engine (eLink).
. Validations and verifications done for ePrescribed messages (NewRx,
Refill Rx, etc) in eLink Interface and Sunrise Ambulatory with
Subscript and also involved in CCHIT Certification testing.
. Involved in (EDI TESTING) validating various segments and fields in
270,271,276,277 and 278 Transactions Sets.
. Writing and troubleshooting healthcare interfaces (Integration engine)
that process HL7 and EDI messages as input and output for specific
transactions between similar or dissimilar applications.
. Mentoring and trained more junior test engineers in HL7 and EDI
format, use cases, and business flow.
. Creating and maintaining manual test plans and manual functional test
cases from specifications, design documents, and user perspective
following business workflows.
. Developed, executed, and maintained automated test scripts covering
functional, regression, and performance testing using automation
tools, (Mercury products preferred: Quality Center, Quick Test
Professional).
. Maintain, update, and monitor through to resolution, defect entries
and issues, which are entered into various defect-tracking systems,
(i.e. MS Visual Studio Team Systems, Quality Center).
. Entered CRs, Managed large number of test cases and Requirements using
the Test Manager Window in VSTS 2005.
. Participated in QA process improvement activities by applying
established software quality assurance analysis and procedures to all
phases of SDLC.
Environment: Quality Center 9.2, QTP 9.2, HL7, EDI, HIPPA, WS FTP, TCP/IP,
MQ Series, TFS, VSTS 2005, IIS, .NET, C#, SQL Server, UNIX, Word, Excel,
PowerPoint, Visio, Integration Engine -eLINK, SQL, CITRIX,and Agile
Development.
Kaiser Permanente Emeryville, CA Aug
2005 to Feb 2007
Sr. QA Tester
The Kaiser Permanente Health Connect program integrates the clinical record
with appointments, registration and billing to deliver improvements in care
delivery and patient satisfaction across the Kaiser Permanente
organization. Kaiser Permanente's Electronic Medical Record project, which
is
KP Health connect, has many modules, - Care everywhere, Ambulatory, Optime,
Resolute, Epic Care, ADT, ED, Inpatient, ClinDoc and Cadence etc.
Working in the ADT, ED, Resolute Hospital and Professional Billing. My
profile includes creating, implementing and executing test cases through
requirements, workflow analysis.
Creating defects, providing defect descriptions by using Mercury
interactive Test director.
Constantly involved with the defect management group to resolve defects and
help them to track status.
Communicating the status of the problems, test cases, identifying issues
and escalating issues to the higher management.
Responsibilities:
. Involved in 3M coding and abstracting using ICD-9 and CPT codes, on
non- ED (inpatient and outpatient) and ED patients and verified p05
messages in CDR and MIDAS systems.
. Involved in EPremis, Diamond and Statements Testing: This interfaces
with EPIC in the billing process for DHMO patients and various
coverage's like Commercial, Medicare, Medical, and Workers
Compensation and this interface processes 837 claims and sends back
835 remittances through KP Edits and NEDI to EPIC for further
Statement processing.
. Expertise in Workflow Integration testing that involves various EPIC
modules like ADT, ED, Resolute Hospital Billing and Professional
Billing.
. Bedrock (Workers Compensation): This interface with EPIC for patients
who have work related injuries.
. Involved in testing various scenarios like Admit, Transfer, and
Discharge of a patient.
. COB (Coordination of Benefits): This interfaces with EPIC for Kaiser
Members who is having an additional commercial coverage.
. Involved Troubleshooting activities as it relates to the HL7
interfaces and Bridges.
. Expertise in validating HL7 message which is base-messaging standard
used for electronic data exchange in health care environment.
. Involved in validating various segments and fields in bridges (UNIX)
for various HL7 messages like ADT^A01, ADT^A02, ADT^A03, ADT^A04,
ADT^A08, ADT^A11, ADT^A31, ADT^A12 etc.
. Messages are transferred electronically to and from the various
endpoints through the Integration Broker using MQ Series and contained
within the HL7 standards.
. The Integration Broker (IB) is responsible for the routing,
translation, transformation, and final integration of messages.
. Involved in validating various segments and fields in Claims.
. Testing involved patient registration in Cadence, Posting charges in
Resolute, Adding accounts/coverage's in Prelude.
. Involved in generating and validating 837 and 835 Electronic Claim
files.
. Performed all phases of end-to-end testing which includes Regression
Testing, Negative testing, System testing, Workflow Integration
testing and End-End testing.
. Involved in IET (Integrated Engineering Testing) when the environment
is upgraded.
. Involved in Testing for Major Releases like EPIC Spring'05, EPIC
Summer'05 releases.
. Conducted team meetings to get work done and participated in team
leads meeting.
Environment: Test Director, Quality Center, EPIC Applications, 3M
Application (coding and abstracting), HL7 Messages, HIPPA, WS FTP, MQ
Series, UNIX, MQ Series, IBM - IB (Integration Broker), Mainframe, SQL,
CITRIX Metaframe, Windows 2000 Prof.
Kodak Gallery (/www.kodakgallery.com) Emeryville, CA
May 2004 to July 2005
QA Analyst
Ofoto, Inc. (Web Application) www.Ofoto.com a wholly owned subsidiary of
Eastman Kodak Company (www.Kodak.com) is the leading online digital photo
developing service. The Ofoto.com site provides consumers with a secure and
easy way to view store and share their photos with friends and family and
get real Kodak prints of their pictures. The site also provides free
editing and creative tools. And, with Kodak's support, Ofoto will offer
expanded features and new products along with our continuing commitment to
be the number one online photography service. In addition to Ofoto.com in
the US, Ofoto operates four (4) sites across Europe: ofoto.co.uk, ofoto.de,
ofoto.fr, and ofoto.eu.com.
Responsibilities:
. Analyzed user requirement document, specifications and developed test
plans, test cases which includes Testing Overview, Test Objectives,
Testing Strategies, Test Environment, what will be tested, what will
not tested, (Web related testing).
. Assist with the development of strategy around test environments
required to manage various phases of testing (System, WIT,
Performance)
. Developed and enforced test methods and procedures for applications
including mainframes.
. Developed Test Scenarios, Test Cases and Test Script for Automated and
Manual Testing.
. Developed and executed test plans; test cases and test matrices
utilizing QA best practices and standards.
. Participate in white box and black box functional testing, regression
testing, integration and configuration testing.
. Performed Back End Testing by writing SQL Statements
. Reported and tracked product defects, requirements using VSTS.
. Prepare Test Strategy documents and sizing estimates for various
projects
. Design and document test plans & test case specifications for
applications
. Perform documentation reviews.
. Documented and communicated requirements, test results, test process
and test standards with QA Manager.
. Performed Back End Testing by checking the Log files and Trace files
Using Shell Script.
. Conducted functionality testing, system testing and Regression test
during various phases of the testing.
. Tested the Performance of the system behavior under typical user
loads.
. Performed Manual Black Box Testing on my entire Project.
.
Environment: J2EE, Java, JSP, Servlets, XML, Web Sphere, UNIX, Web Logic,
VSTS, Test Director 8.0, Oracle, UNIX, Windows, Internet Explorer and
Netscape.
AT&T Middletown, NJ
Jan 2003 to Feb 2004
QA Engineer
Project: Front End Data Integrity (FEDI) Voice Application,
FEDI extended with many Interfaces such as Service Delivery Manager (SDM),
Common Language Data System (CLDS), Order Taker / Universal Service Manager
Etc.
Worked on OT/USM, which provides Master Customer Numbers for Major
Businesses.
And accept the orders created for their new locations with Access Circuits,
Trunk Sub Groups with various Subscribed Services, D-Channel, Toll Free
Megacom Station Ranges / Terminations, Toll Free Multimedia / Terminations,
Software.
Defined Networks Station Ranges, Software Defined Data Networks Stations.
Ranges.Etc. Online and provide them a good service to implement the work
ASAP.
Responsibilities:
. Wrote Test cases to create an Order through OT/USM as a real world
user and executed them in a random way.
. Performed Positive Testing and Negative Testing wherever applicable.
. Performed Black Box Testing on my entire module.
. Performed Regression Testing with different type of orders on my
module.
. Worked with Developers to ensure testing issues are resolved.
. Attended MRRB meetings.
. Performed Backend testing by checking the Log files and Trace files in
UNIX box.
. With the Provided Service Manager Testing Tool (SMTT) Developed by our
team dumped the Service Requests and viewed the Observations.
. Application Performance Testing to checking the system behavior under
typical user loads.
. Conducted functionality testing, system testing and Regression testing
during various phases of the testing using Win Runner.
. Database Testing using SQL Queries.
. Tested the application on different Browsers like IE, Netscape
Navigator.
. Generated Test Plan, Test Cases and Test Procedure.
. Used Test Director for defect tracking.
Environment: C++, Java, CORBA, EJB, Web Sphere, MQ Series, HTML, Oracle 8,
NAS4.0, Netscape 4.7, IE 5.0, Windows NT, Unix (Sun Solaris 2.6),
Methodology design, Operational Planning/Design, Process Design and
Mapping, TQM, CMM, Systems Quality, Win Runner, Test Director.
UPS Timonium, MD Mar
2001 to Dec 2002
QA Tester
PROJECT: UOWIS (Client/Server application)
The Unit of Work Information Service (UOWIS) team supports PFS 3 and PFS 4
central database technology. UOWIS provides a common interface that
captures all information about a Unit of Work (UOW) and provides
maintenance and querying tools for the most current information on the
status of a UOW that is either in a local facility or forecast to be in a
local facility. A UOW is defined as any UPS service element that may affect
the hub or preload operation; this may be a package, bag, container, and a
facility or driver service request.
Responsibilities:
. Provided estimates for defined tasks
. Participated in code reviews
. Coordinate efforts with other technical staff to validate SQL queries
and work with developers to ensure efficiency of code
. Provide orientation on database overview to new employees as needed
. Troubleshoot, research and develop solutions related to defects,
trends and complex anomalies
. Set up and maintain database environments for development, QA and UAT
. Design, develop and implement back up and recovery procedures
. Monitor and analyze system space usage within the database.
Proactively assess and resolve performance issues
. Analyzed user requirement document, specifications and developed test
plans, test cases which includes Testing Overview, Test Objectives,
Testing Strategies, Test Environment, what will be tested, what will
not tested, (Web related testing).
. Assist with the development of strategy around test environments
required to manage various phases of testing (System, WIT,
Performance)
. Developed and enforced test methods and procedures for applications
including mainframes.
. Developed Test Scenarios, Test Cases and Test Script for Automated and
Manual Testing.
. Monitor error log(s), database and log space, user activity and
resource utilization of production environment Work with application
programmers to insure that application problems do not adversely
affect production operations
. Monitor system resources of database servers to assure production
systems meet availability requirements and hardware enhancements are
scheduled in a timely fashion
. Provide after hours on-call support for critical production database
issues.
Environment: UNIX, Windows NT, IBM OS390, COBOL, Visual Basic, SQL,
Rational Robot, Rational Test Manger.
PSI Feb 2000 - Jan 2001
QA Tester - Project: Technology Services for Child Support
PSI provides outsourcing, technology, and consulting services that help
health, human services, and justice organizations enhance performance and
improve the social and economic well being of the children and families
these programs serve.
PSI's technology solutions combine innovative and focused technical
expertise with deep child support program knowledge and experience. We have
helped states plan, design, develop, and implement child support systems
since federal requirements for statewide child support automation were
first enacted.
Worked with our clients to deploy a wide range of innovative system
enhancements to improve program operations and customer service.
Child Support System Design and Development
PSI offers innovative child support technology design and development. We
recently completed a large-scale project to design, develop, test, deploy
and federally certify Michigan's new state-of-the-art CSE system. To learn
more about the scope of this project please read the following case study.
Michigan MiCSES: Development, Implementation, and Certification
PSI's child support technology services include:
Child support system design and development, System planning, Application
development, System maintenance
Responsibilities:
. Reviewed the application specification and developed test plan and
Test cases for manual Testing.
. Involved in writing testing methodology, by following standards for
test documentation, test requirements and test procedures
. Updated project Metrics regularly.
. Involved in designing, implementing and maintaining the entire QA
process.
. Identifying Test Cases to be run for Regression Testing and conducting
Regression Testing.
. Generated scripts used to extract database objects during
implementation QA, validated data integrity through data comparisons
using SQL.
. Developed the test plan and test cases in Test Director.
. Executed System and Regression test cases.
. Report and track product defects.
. Created regression bed (Regression Test Cases and Manual regression
testing and automation testing using win Runner.
. Coordinated with developers in bug fixes
. Generated Test Reports and bugs reports in Test Director for bug
review meeting and QA Meeting.
. Involved in operational planning and design, process design and
mapping.
Environment: Windows NT, Java, EJB, Web Spree, JSP, HTML, TCP/IP, WAP,
JDBC, Oracle7.x, UNIX, Win Runner, Methodology design, Systems Quality, And
Test Director
Contact this candidate