Sales Manager

Jennifer Harman

**** ********* ***** . ******, ******** 60431 . 312-***-**** .

***.******@*******.***

Objective

To obtain a Property Management position where my passion for the industry

and best-practice work values can contribute to a customer-focused

organization and drive profitability.

Skills Summary

Business Operations Problem Solving Team Leadership

Expense Management Sales Mentor Fiscal Responsibility

Eviction and Marketing & Sales Profit and Loss Management

Collections Customer Focused

Customer Service Self-Motivated and

Energetic

Professional Experience

Apartment Investment and Management Company Tampa, Florida

May 2006 - August 2011

Community Manager June 2008 - August 2011

Managed two separate multi-family apartment communities with 624 total

units and a team of 12. Effective and consistent management style focused

on resident satisfaction and retention. Successful in driving sales,

strategic financial management and increasing profitability.

Assistant Community Manager October 2007 - June 2008

Fiscally responsible in rent collection and consistently achieved A/R

targets. Processed evictions, exceeded retention rates and sales goals.

Balanced numerous projects in a fast paced environment with timely

production.

Leasing Consultant May 2006 - October 2007

Successful sales performance achieved by providing top-notch service to

potential and current residents. Consistently exceeded sales goals.

Skills learned in this position became the foundation for future positions

within the company.

MTD Property Management, Inc. Chicago, Illinois

May 2003 - April 2006

Assistant Property Manager April 2005 - May 2006

Prepared financial reports of multiple portfolios for investors.

Responsible for A/R and A/P of 25+ buildings. Coordinated contractors and

maintenance personnel for asset preservation projects and tenant requests.

Marketed upcoming units, coordinated move-ins/move-outs and minimized

vacancy rate.

Office Assistant May 2003 - April 2005

Provided support to Property Managers with a variety of projects including

bookkeeping, correspondence, bank reconciliations, scheduling and leasing

coordination. Processed rental applications and prepared lease paperwork.

Marketed available units through Craigslist and scheduled Open House

events.

Education

Loyola University Chicago, Illinois

Curriculum towards B.B.A. included Finance, HR, Accounting, Business Law

and Marketing

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