Customer Service Representative

D'Yana J Garner ***********@*****.***

**** ******** *** #**** ******* TX 77042 c: 832-***-****

Objective To employ my knowledge and experience with intention of

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securing a professional career opportunity for challenge and career

advancement while gaining knowledge of new skills.

Skills Flexible, Reliable, and Energetic

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Positive, Persistent, and Persuasive

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Excellent communication and Interpersonal skills

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Established Customer Service Representative

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Successful in fast paced environment

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Efficiently handle multiple tasks

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Optimistic Thinker

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Professional Attitude

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Firm personality to manage projects independently or as a team

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player

Experience HEB Grocery Store, Houston, TX June, 2005 - Present

Business Center Rep./ Pricing Consultant

• Greet customers entering the establishment. Won best customer

service for the Houston Region.

• Receive Payments by cash, check, credit cards, vouchers, or

automatic debits

• Resolve customer complaints. Answer customer questions, and

provide information procedures or policies.

• Is competent in all SRS(Store Replenishment System) desk top

application

• Working with a team to meet certain dead lines

Washington Mutual, Houston, TX July, 2008- Feb., 2009

Teller

• Balance currency, coins, and checks in cash drawer are at ends of

shifts. Calculate daily transactions using computers, calculators, or

adding machines.

• Cash checks and pay out money after verifying that signatures are

correct.

• Enter customer’s transactions into computers to record

transactions and issue computer-generated receipts.

Education Houston Community College, Houston, TX 2007-2008

Alief Taylor High, Houston TX

2003-2007

Licenses And

• Leasing 101 Class- Houston Apartment Association (HAA)

Certifications

References Available Upon Request

Contact this candidate