Machine Operator Software

Jacob Huffstetler

*** ******** ***. **** *****, AR. 479-***-**** ************@*****.***

Targeting IT Contract or Full Time Positions

Upcoming University of Arkansas in Fort Smith graduate offering a strong academic

background in IT combined with excellent troubleshooting experience as an Agent of the

Geek Squad.

Consistently recognized for technical troubleshooting skills used to rapidly and cost

effectively resolve challenging technical issues.

Quickly learn and master new technology; equally successful in both team and self

directed settings; and proficient in a range of Operating Systems, tools, and troubleshooting

methodologies.

Education

University of Arkansas in Fort Smith, Degree expected 5/14

Bachelors of Science – Major in Networking with a Minor in Business GPA: 3.7/4.0

Concurrent Employment with College Studies:

Geek Squad Agent (October 2010 to Present): Provide personal computer and

networking support and perform troubleshooting tailored to customer’s needs. Built strong

foundations for teamwork, flexibility and work excellence in providing IT support.

Relevant Coursework and Technical Skills Summary

Operating System Concepts, Network Fundamentals, Networking/Help Desk

Relevant

Coursework:

Support

Operating Systems: Windows XP, Windows Vista, Windows 7, Mac OSX

MS Project, MS Visio, MS Office(Power Point, Excel, Word, Outlook)

Software:

IT Experience

Best Buy/Geek Squad – Fort Smith, AR

Geek Squad Agent, (October 2010 to Present) Solve technical troubleshooting issues for

customer’s personal computers, including system crashes, slow downs, data recoveries, registry

edits, Operating System repair, hardware and software upgrades, and compatibility issues; also

specialize in virus and malware detection and removal.

Other Work Experience

AFCO Steel – Van Buren, AR

Welder, (June 2009 to May 2010) Started as a grinder/sweeper, and quickly became promoted to

machine operator. After excelling as an operator I was promoted again to certified sub arc welder for

work on bridge projects. I was involved in a serious work related accident and made the decision to

attend school.

Dillard’s – Fort Smith, AR

Dock Employee, (March 2008 to May 2009) Duties included merchandise and fixture handling,

loading and unloading trailers, store maintenance, and custodial duties. I was told that no promotions

or raises were available for dock employees. I needed to find work that gave opportunities for

advancement for hard work.

Arkansas Air National Guard – 188th Fighter Wing

Meteorologist, (Feb 2004 to June 2010) Duties included observing and forecasting weather patterns

and delivering briefs of local weather to fighter pilots of the 188th Air Base. During my 5 years in the

military I excelled in studies and in training. I was medically and honorably discharged from the military

in June 2010.

Available for Travel

Contact this candidate