Administrative Assistant Customer Service

William Pittman

**** ***** **** ****

Summerville, SC. 29485

Home: 843-***-****

Email: **********@*******.***

Work Experience:

United States Air Force Reserves

January 2004-Present

Air Reserves Technician (ART)

November 2007-Present

Operations Intelligence Craftsman

- Conducts intelligence training. Instructs aircrews on collecting and reporting requirements and procedures;

matters such as evasion, recovery, and code of conduct; recognition techniques; and assessing offensive and

defensive weapon systems capabilities. Conducts intelligence debriefings of US and allied military personnel

involved in combat operations.

- Provides intelligence analyses and associated recommendations to Operations Group units to ensure aircrew

members are armed with necessary information to accomplish all missions. -Strive to help keep units combat

ready at all times. Administers training classes and resources so units can maintain geopolitical situational

awareness. Provides monthly intelligence briefings and analyses to wing commander on global geopolitical

situations affecting unit missions.

- Make inputs to Threat Working Group to enhance survivability and operational capability of units

conducting wartime missions.

- Manages tactical hardware and software. Ensures deployable computer assets are current and operative at all

times. Ensures proper storage and handling of classified intel, tactics and COMSEC material.

- Prepares, maintains, and presents intelligence displays, reports, and briefings. Produces all-source

intelligence, situation estimates, order-of-battle studies and other intelligence reports and studies.

- Develops mission planning and executions support materials. Collates intelligence and operations materials,

and assembles final product for mission briefing, study, and use.

- Complies, segregates, evaluates, researches, interprets, analyzes, and disseminates intelligence information.

Uses intelligence automated data systems to store, retrieve, display, and report intelligence information.

Establishes intelligence collection requirements.

-Holds TS/SCI Security Clearance

SkillStorm

8618 Westwood Center Dr.

Suite410

Vienna, VA. 22182

February 2006-Present

Administrative Assistant

-Appropriately provides information; maintains calendar or events and schedules appointments.

-Reviews incoming and outgoing documents, handling them according to published security guidance.

-Prepares and finalizes all types of correspondence and briefing slides, ensuring that

products are prepared using appropriate correspondence guidance and are properly

marked and handled in accordance

with applicable security regulations.

-Creates and maintains spreadsheet on personnel who provides decision-making

information to

office.

-Makes all necessary travel requirements, ensures appropriate clearances are passed,

prepares courtier accommodations; prepares travel orders for assigned personnel, verifies

travel requests, resolves deviations and ensures accountability.

-Establishes and maintains executive office files.

LinguaLISTek

9861 Broken Land Parkway

Suite 300

Columbia, MD. 21046

October 2003-February 2006

Administrative Assistant

- Distribute necessary supplies, course materials and books, forms to students, individuals, participants,

interns etc.

- Act as customer service focal point for students, participants, interns etc. answering questions and

coordinating activities and schedules.

- Organize and schedule initiatives that support the center that include vendor training.

- Provide assistance with entering and managing records to include filing, typing, archiving and data entry.

- Support general office functions to include answering the phone, typing reports, letters, memos, attending

meetings and recording and distributing meeting notes, etc.

- Assist in preparing workshops, seminars, training for students and participants, to include preparing,

coordinating and distributing course materials and books, classroom preparation, classroom clean up, entering

grades and other information into Peoplesoft, coordinating and completing all follow-up activities.

- Communicating with participants and individuals, at all levels, via telephone and electronic.

United States Navy

Fort Meade, MD.

June 1993-December 2003

Hospital Corpsman

- Assisting the physician in the prevention and treatment of disease and injuries.

- Preparing/administering medications including injections.

- Rendering emergency medical treatment.

- Instructing military personnel in first aid, self-aid, and personal hygiene procedures.

- Conducting preliminary physical examinations.

- Performing medical administrative, supply and accounting procedures. Maintaining treatment records and

reports.

- Supervising shipboard and field environment sanitation and preventive medicine programs.

Technical Skills:

Microsoft Word, Excel, PowerPoint, Microsoft Outlook, Peoplesoft, Intelink, Falcon View.

Education:

American Military University-currently pursuing Bachelors in Military History with 54 credits complete and

a 3.96 GPA.

Howard Community College, MD.

17th Training Wing Air Education and Training Command

Goodfellow AFB, TX.

Certificate: Operations Intelligence Apprentice, 2004

Naval School of Health Sciences

Naval Medical Center San Diego, CA.

Certificate: Hospital Corpsman, 1995

Contact this candidate