Customer Service Supervisor
Resume:
Brandon G. Domingue
Victorville, California 92392
Home: 760-***-****
Cellular: 909-***-****
Email: *********@*****.***
Professional Objective: To obtain a position in a Logistics, Transportation
or Supply Management Field.
U.S Citizen: Yes
Education:
Saint Bernard High School
Graduated 1999
Playa Del Rey, CA
SUMMARY OF QUALIFICATIONS:
Experienced in leading and performing various duties associated with
managing, directing, and administering a supply program that includes a
variety of technical supply functions. Highly skilled in managerial or
administrative work associated with analyzing, developing, evaluating, or
promoting
improvements in the policies, plans, methods, procedures, systems or
techniques of a supply program. Trained, experienced leader and driver;
excellent communication and human relations skills.
Work Experience:
Warehouse/Driver - California Pools, Inc. / Master Supply
07/2008 to 05/2010
West Covina, Ca
Supervisor: Vanz Stimley
Prepared physical inventory procedures of recurring inventories monthly as
well as an annually. Established and maintained current hand receipt files
for equipment items. Checked daily, weekly, and monthly inputs to the
system to ensure transactions are processed correctly to meet user and
regulatory requirements. Responsible for providing quality customer service
by delivering customer orders efficiently and accurately. Responsible for
quantity control checks on data and inventory. Responsible for receiving
and pulling orders as needed for scheduled pickups and deliveries. Adjusted
delivery routes, pick up and drop off times while determining proper course
of action based on information provided by supervisor and assistant
supervisor. Managed the packaging, loading, receiving, and documenting of
all warehouse inventory. Managed and scheduled the proper maintenance of
work vehicles as needed. Coordinated pickup and delivery dates and times
with affiliated branches for supplies that were needed. Ensured proper
storage and handling methods are followed, to include those of highly
sensitive and technical items, to ensure effective service, prevent damage
and deterioration and ensure security.
Warehouse - UPS
11/2007 to 02/2008 (seasonal)
Baldwin Park, CA
Established and maintained stock records and other documents such as
inventory, material control, accounting and supply reports. Unloaded,
unpacked, visually inspected, counted and stored incoming supplies and
equipment. Maintained stock locator system and administers document control
procedures. Maintained and performing warehouse functions in order to
maintain equipment records and parts. Operated several automated system
which facilitated the management of classes of supplies. Checked incoming
shipments of stocks by comparing item name and identification number with
receiving reports. Reported overages, shortages, or damaged items. Stored
items in established locations and sets up specific locations for new
items, considering such factors as use, size, shape, and weight.
Responsible for unloading packages from delivery trucks on a daily basis.
Responsible for collecting delivery times and status updates by scanning
packages upon arrival. Ensured proper cared for all fragile packages.
Warehouse - Target
08/2007 to 12/2007 (seasonal)
La Verne, CA
Responsible for the unloading packages from delivery trucks on a daily
basis. Sorted and placed warehouse merchandise to designated locations
determined by description of inventory. Properly stocked and organized
merchandise as needed for consumers' demand of particular inventory.
Scanned, reported and documented any improper packaged, defective, or
damaged inventory received. Inventoried stock levels periodically to insure
that supplies on-hand are adequate for continuity of directorate
operations. Searched supply catalogs, records, regulations or other data
sources to obtain correct stock nomenclature or to find authorized
substitutes for stock items. Managed the crime prevention program and
ensured physical security, and key control on all property and equipment.
Mail Clerk - United States Postal Service (USPS)
06/2006 to 07/2007
Ontario, CA
Reviewed all incoming classified/unclassified mail, publications,
correspondence, and other materials. Utilized a multiple category, multiple
index file system to locate and attaches appropriate cross-reference or
precedent materials to correspondence prior to routing to the proper
organization. Conducted detailed and extensive searches for records when
initial searches have proven to be unproductive. Screened outgoing
materials to ensure proper format. Responsible for loading and unloading of
packages and envelopes on delivery trucks. Sorted departing and arriving
packages based on documented zip codes. Reported and documented any
defective packages upon arrival or departure.
SPECIALIZED SKILLS:
Excellent map reading skills; Good communication, writing and
organizational skills; able to work for long periods, independently and
under pressure; excellent knowledge of vehicle; Able to do related duties
such as loading, unloading, hooking, and maintenance.
Contact this candidate