Manager Office
Resume:
RAVEN HELTON
*********@*****.***
OBJECTIVES
To obtain long term employment with opportunity for advancement.
EDUCATION
Vatterott College
**** ******icate for Medical Office Assistant
• Perfect Attendance
• Honor Roll
EXPERIENCE
Family Guidance Center
724 N. 22nd St.
Office Manager 01/2005 – 06/08/2011
Supervise office staff of eight, prepared weekly, monthly, quarter, and yearly production and status
reports, maintained supplies and petty cash, customer services, with other duties as indicated in below
description.
Family Guidance Center
724 N. 22nd St.
Secretary/Receptionist 09/2004 – 01/2005
Greet consumers, schedule and maintain appointments for Psychiatrists and Therapists, screen and
direct calls, preparing paperwork for distribution to consumers, checking paperwork for accuracy and
signatures, pulling and filing charts, updating, closing, and thinning charts, as well as general office duties
such as copying, faxing, etc.
University of NE Health Center Omaha, NE
Operator/Answering Service Rep. 011/2003 – 06/2004
Answered incoming calls for the university, and two combined hospitals, directed calls to the appropriate
departments, gave general information and directions. Took detailed messages for on-call staff and
paged them as needed in a timely manner.
Harrah’s Casino & Hotel Council Bluffs, IA
Reservations/PBX Supervisor 10/1999 – 04/2003
Supervision, hiring, training, and monitoring of 12 to 18 staff, gather daily call center data for daily,
monthly, and annual reports. Maintenance of the cell phone and pagers throughout two properties, as
well as maintenance of the phone system for both properties.
ACHIEVEMENTS
• Perfect Attendance – Vatterott College
• Employee of the Quarter – Harrah’s Casino and Hotel
• Nominee for Employee of the Year – Harrah’s Casino and Hotel
• 2007 – Coordinated and recruited a team to fund raise for the MS Society Walk.
REFERENCES
Amy Jenkins 816-***-****
Rebecca Crane 816-***-****
Tina Sturm 816-***-****
Eric Osborn 816-***-****
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