RAVEN HELTON

abgxfd@r.postjobfree.com

*** *********** ****

816-***-****

OBJECTIVES

To obtain long term employment with opportunity for advancement.

EDUCATION

Vatterott College

**** ******icate for Medical Office Assistant

• Perfect Attendance

• Honor Roll

EXPERIENCE

Family Guidance Center

724 N. 22nd St.

Office Manager 01/2005 – 06/08/2011

Supervise office staff of eight, prepared weekly, monthly, quarter, and yearly production and status

reports, maintained supplies and petty cash, customer services, with other duties as indicated in below

description.

Family Guidance Center

724 N. 22nd St.

Secretary/Receptionist 09/2004 – 01/2005

Greet consumers, schedule and maintain appointments for Psychiatrists and Therapists, screen and

direct calls, preparing paperwork for distribution to consumers, checking paperwork for accuracy and

signatures, pulling and filing charts, updating, closing, and thinning charts, as well as general office duties

such as copying, faxing, etc.

University of NE Health Center Omaha, NE

Operator/Answering Service Rep. 011/2003 – 06/2004

Answered incoming calls for the university, and two combined hospitals, directed calls to the appropriate

departments, gave general information and directions. Took detailed messages for on-call staff and

paged them as needed in a timely manner.

Harrah’s Casino & Hotel Council Bluffs, IA

Reservations/PBX Supervisor 10/1999 – 04/2003

Supervision, hiring, training, and monitoring of 12 to 18 staff, gather daily call center data for daily,

monthly, and annual reports. Maintenance of the cell phone and pagers throughout two properties, as

well as maintenance of the phone system for both properties.

ACHIEVEMENTS

• Perfect Attendance – Vatterott College

• Employee of the Quarter – Harrah’s Casino and Hotel

• Nominee for Employee of the Year – Harrah’s Casino and Hotel

• 2007 – Coordinated and recruited a team to fund raise for the MS Society Walk.

REFERENCES

Amy Jenkins 816-***-****

Rebecca Crane 816-***-****

Tina Sturm 816-***-****

Eric Osborn 816-***-****

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