Project Manager Training

***-**

***th Street,

Queens,

NY *****.

August

**, ****.

Attn: HR Recruiter

Dear Sir/Madam,

I am highly interested in securing a position as an Epic ClinDoc consultant

on your team, and have enclosed my Cover Letter and Resume for your review

. I think my combined training and experiences in Nursing and IT enable me

to quickly adapt and help any organization to produce positive outcomes and

solutions.

My experience includes project management, requirements gathering,

analysis, building interfaces, development and implementation of numerous

EMR modules as well as training end-users. As a Clinical Analyst and Nurse

Liaison, I provided vital technical and business leadership throughout the

full system life-cycle pre and post go-live. My primary responsibilities

included evaluating, redesigning and developing clinical workflows; testing

software; curriculum development; creating documentation and training

manuals; and providing user support pre and post go-live. As a Project

Manager, I was also responsible for ensuring that the EMR product was

compliant and met the "Meaningful Use" and other certification criteria. I

have a strong passion for clinical technology and have enjoyed training

clinicians at all levels. I was trained as an Epic trainer in a train-the-

trainer program, and have previously trained and supported clinicians in

Epic, Eclipsys, Cerner and other EMR software.

Of particular note for you as you consider my skills, I would like to

highlight my major strengths which include loyalty, determination,

consistency, ability to work under pressure, deal with stressful situations

and work efficiently on multiple projects at the same time. I have combined

business acumen with sound technical knowledge in order to improve

operating efficiency and increase cash flow for the corporation as a whole.

I also have extensive training, managerial and organizational experience,

and consider myself to be a troubleshooter, My excellent verbal and written

communication skills, as well as my well developed leadership skills have

also enabled me to interface effectively with clients. Additionally, my

accomplishments have been achieved by paying attention to detail, working

well within a team, improving technical issues and delivering services on

time, or ahead of schedule. My employers have always been very happy with

my performance and work ethics.

If you are seeking a talented individual who stays abreast of her field,

who understands technology, who is willing to learn new applications and

who is career-committed in achieving total success, then please consider

what I have to offer. I would be happy to have a preliminary discussion

with you or members of your team to see if we can establish a mutual

interest.

Thank you for your attention, and I certainly look forward to explore this

opportunity, or any other which you may have to offer.

Yours respectfully,

Sandra Mbodj

EMR/EHR Clinical Trainer/Analyst

718-***-**** (C)

718-***-**** (H)

E-mail: ***********@*****.***

SANDRA MBODJ

718-***-**** (C)

130-64 229th St.

Queens, NY 11413

***********@*****.***

SUMMARY

Nurse Informaticist with extensive IT knowledge and experience in all areas

of the clinical project lifecycle. Worked in the analysis, design,

programming, testing and implementation phases of clinical and business

systems. Employed in both full-time and consulting capacities on varied

computer applications in the health care, banking, brokerage,

telecommunications, insurance and manufacturing sectors. Functioned as

Nurse Informaticist, Project Manager, Systems Analyst, Computer

Programmer/Analyst and EMR Software Trainer. Additionally, my HIT clinical

analysis expertise covers institutional facilities and Physician Practice

Management. Other related experience includes bedside nursing, nurse

liaison, training clinicians and developing curriculum and manuals to

expedite the EMR/EHR training. I am a quick learner and reliable colleague

with a passion for technology, nursing and training.

EDUCATION

BS Economics and Management (University of the West Indies, Jamaica, W.I.)

AS Computer Science (University of Technology, Jamaica, W.I.)

Nurse (L PN - Licensed New York 2006 - State University of New York)

Medical Billing and CPT Coding (Long Island University)

ONC Certified HITECH Information Technology Support Specialist (Bronx

Community College - CUNY)

PROFESSIONAL ORGANIZATIONS

HIMSS (Member)

VOLUNTEER ACTIVITIES

Queens Hospital Center, Queens NY (2008 - current)

Adult Literacy and Mathematics teacher, NY (1997 - current)

ROLES and AREAS OF EXPERTISE

Healthcare Information Technology Instructor (Bronx Community College -

CUNY)

Project Manager / Team Lead

Clinical Analyst / Interface Builder

Evaluation / Enhancement / Creation of Clinical Workflow

Chief Trainer

Curriculum Developer

Implementation and Activation Support

Clinical Documentation, Testing and Order Reconciliation

Ambulatory / Emergency Department / Inpatient / Labor & Delivery /

Scheduling / Billing / Pharmacy

Physician Practice Management

EMR SOFTWARE

Epic

Eclipsys

Cerner

McKesson

Vista

LutheranVista

eClinicalWorks (PPM)

MDLAND i-clinic (PPM)

RHS Visual (LTC)

CLINICAL EMR EXPERIENCE

. Trained in and supported Epic Ambulatory and Inpatient modules:

(Ambulatory, ASAP, Beacon, Cadence, ClinDoc, CPOE - Orders, HIM,

OpTime, Resolute, Stork and Willow).

. Worked with the Principal Trainer to organize and coordinate logistics

for training, including preparation of training materials and courses. I

also registered students, scheduled timeframes and delegated classrooms.

. Worked closely with all levels of clinicians and other staff to ensure

smooth transition of clinical staff's training from paper based charting

to electronic data entry.

. Performed both group and one-on-one training of physicians, nurses,

therapists and other clinicians in Ambulatory and Inpatient modules.

. Developed specific training curricula, and tailored clinical software and

training to suit the needs of the clients.

. Steered staff throughout the E-charting process from admission to

discharge of patients, assisting them in Order Entry and manipulation of

orders.

. Directly assisted physicians, nurses, therapists, PCAs, pharmacy staff,

and other clinicians by providing user support in using Ambulatory,

Inpatient Orders and clinical documentation, Emergency room, Operating

room, Obstetrics and Pediatrics modules during go-lives.

. Directly assisted ancillary staff (Unit clerks and schedulers) with

Scheduling and Billing modules during go-lives.

. Rounded on floors, updated staff on changes and acted as a resource to

team members.

. Provided all aspects of user support and identified and resolved

configuration and system issues at the client site.

. Worked with command center during implementation to identify and resolve

configuration and system issues.

. Worked in Med-Surg, ED, Urgent Care, ICU, OR, Obstetrics/L&D, Pediatrics,

Family Practice, Outpatient Clinics

Facility: Park Nicollet Methodist Hospital and Clinics, Maple Grove MN

July 2011 - current

. Epic Ambulatory and Inpatient (Ambulatory, ASAP, Cadence, Resolute)

Facility: Albert Einstein Medical Center, Philadelphia PA

May 2011 - June 2011

. Cerner Ambulatory and Inpatient (PowerChart, ClinDoc, CPOE)

Facility: The University of Florida Academic Health Center (Shands),

Gainsville FL

May 2011 - May 2011

. EpicCare Ambulatory and Inpatient (Ambulatory, ClinDoc, Orders, ASAP,

OpTime)

Facility: North Shore LIJ Medical Center, Long Island NY

April 2011 - April 2011

. Eclipsys SCM

Facility: Orange Regional Medical Center, Middletown NY

April 2011 - April 2011

. Epic Inpatient (ClinDoc, Orders, ASAP, Stork, Cadence)

Facility: Mt. Sinai Medical Center, New York NY

January 2011 - March 2011

. Epic Inpatient (ClinDoc, Orders, ASAP, Stork)

Facility: Lutheran Medical Center, Brooklyn NY

October 2010 - November 2010

. LutheranVista

Facility: Cliffside Nursing Home and Rehabilitation Center, Queens NY

October 2009 - December 2010

. RHS Visual Inpatient

Nurse Informaticist / Clinical Analyst

EMR Software Vendor: Reliable Health Systems (RHS), Brooklyn NY

October 2009 - December 2010

. Key player in all phases of the project life-cycle from preliminary user

meetings through the building and roll-out of the final EMR product.

. Evaluated and analyzed system processes, clinical processes and workflows

of complex paper-based applications and developed solutions for

automating and enhancing them.

. Performed duties as Nurse Liaison between developers and clients

providing technical expertise in identifying, evaluating and developing

procedures. Coordinated with clinicians to understand impact of

application configurations to meet customer goals and expectations.

. Documented and maintained specifications, workflows and user

requirements.

. Guided programmers and other IT team members on HL7 and clinical

compliance during all phases of planning, development, testing,

configuration and implementation of EMR software to meet the ONC's

"meaningful use" criteria for certification.

. Created clinical software training manuals and documented policies and

procedures which allowed for compliance and consistency in practice for

both client and vendor.

. Provided in-person and on-call technical support for end-users and served

as first line resource for clinical customer issues with appropriate

resolution instructions.

. Participated in device setup, trouble-shooting, testing, system go-live

and support.

. Was responsible for supporting the client in facilitating rapid

transitioning to new releases and enhancements during major upgrades.

. Provided Quality Control Services in identifying and documenting sources

of software problems, creating new processes while participating in

revisions and enhancements.

Nurse Consultant

Verdun Nursing Agency, Queens NY

October 2008 - September 2009

. Implemented care plans and performed nursing procedures as requested.

. Assessed patients' needs and recommended changes to the care plans as

appropriate.

. Organized and provided timely and efficient care to all patients.

. Administered medications and treatments and completed accurate charting

of results, observations, and patient responses.

. Provided thorough training to patients and families regarding protocols

of care.

. As a strong patient advocate I provided emotional support to patients and

their families.

Clinical Rotations

January 2006 - June 2006

Kings County Hospital Center, Brooklyn NY

Dr. Susan Smith McKinney Nursing Home, Brooklyn NY

NON-CLINICAL EXPERIENCE (lnformation Technology)

AREAS OF EXPERTISE

Systems Analysis, Design and Development

Programming and Documentation

Relational and Hierarchical data bases manipulation

System Maintenance, Modification and Enhancement

Unit Testing, Systems Testing and Implementation

Training end-users and technology specialists

System Conversion

Systems troubleshooting and debugging

Creative Problem Solving

Extensive User Interface and Liaison

COMPUTER SOFTWARE

Hardware: IBM Mainframes, UNIX, PC, Client-Server

platform.

Operating Systems: OS/MVS, DOS/VSE, Windows 2000.

Software: CICS, DB2, IMS DB/DC, SQL, VSAM, MQ Series,

NDM, MQ Series, SAP, AFP,

Endevor, OS/MVS JCL, TSO/ISPF, VM/CMS,

EASYTRIEVE, FILEAID, ACCESS,

Microsoft Office Suite, Visio.

Languages: COBOL II, Assembler, RPG II, Visual Basic,

ABAP/4, Java, Javascript, HTML.

Systems Analyst / Business Analyst / Computer Programmer-Analyst

. Performed detailed systems analysis and programming for a variety of

corporations in the banking, brokerage, communications, manufacturing and

insurance sectors.

. Managed projects and supervised analysts and coders in diverse

applications.

. Worked closely with end users in all phases of the project life cycle

providing heavy user interface before and after implementation.

. Created systems flowcharts and designed workflow documents for a variety

of business processes and applications.

. Prepared detailed functional specifications and created system

documentation.

. Coded and debugged batch and online computer programs in both development

and maintenance phases.

. Coded programs using advanced hierarchical and relational data base

processing.

. Performed Unit, Parallel and Systems testing before migrating modules to

production.

. Trained end-users and mentored junior programming staff

. Created manuals and other training materials for peers and end-user after

development and modifications of complex applications.

. Provided continuous user support and resolved technical systems issues.

EMPLOYERS

Status: Employee

Bank of New York Mellon, New York NY (November 2003 - July 2008)

Status: Consultant

Bank of New York Mellon

Empire Blue Cross Blue Shield

NYNEX (now Verizon)

Merrill Lynch

AIG

U.S. Trust

Avon

Philip Morris

Seneca Insurance

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