Real Estate Office
Resume:
MELISSA SO
*********@*****.***
832-***-**** **31 Walnut Bend Ln. APT 2324 Houston, TX 77042
EMPLOYMENT HISTORY
Re/Max United OCT 2009 -- MAY 2010 / OCT 2010 -- Present
Receptionist
o Handled fax and phone communications
o Scheduled appointments for representatives
o Maintained pleasant and welcoming office environment for representative and guests
o Collect, sort and allocates incoming mail
State Farm Insurance FEB 2010 -- AUG 2010
Service Agent Representative
Provided diverse services daily to 100+ clients based upon specific insurance questions and needs
o
Strategized daily with different internal departments within the company
o
Built, maintained and restored company image and trust with clients
o
Marketed with team to acquire new clienteles on a weekly bases
o
Handled the financial settlements and deposits at the end of each day.
o
Sweetwater Country Club DEC 2009 -- MAY 2010
Hostess
Managed opening and closing procedures
o
Supervised reservations, attended to phone calls and orders
o
Responsible for greeting and seat guests
o
Ensured the guests are provided a pleasant dining experience
o
713 Restaurant, Lounge and Sushi Bar OCT 2008 -- NOV 2009
Hostess
Accommodated customers with a cordial reception followed by assistance with seating
o
Managed and conveyed phone communications
o
Carried out daily business opening preparations as well as day-end finalizations
o
Christina’s Tax Office, Inc. JUN 2007 -- AUG 2007
Secretary (Summer Temp)
o Managed appointment scheduling and confirmations
o Provided accurate documentation filing services
o Performed simple office duties
o In charge of opening and closing of facility
o Worked to provide a comfortable and friendly environment
EDUCATION
University of Houston Downtown 2008- Current
TECHNICAL EXPERTISE
Windows OS: XP, VISTA, 7 Microsoft Office Customer Databases POS Systems
LANGUAGES
Fluent in English and Cambodian
REFERENCES
Martin Lara Avionic Journeyman 832-***-**** *******@*****.***
United States Air Force
Quinn Luong Real Estate Consultant 713-***-**** *****.*****@*****.***
RE/MAX United
Thai T. Nguyen Senior Director Eastern Clandescent 646-***-**** ************@*******.***
Operations
National Security Agency
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