Technician Maintenance

Derek Pietz

**** ****** **** *****

Damascus, MD 20872

Cell: 301-***-****

********@*****.***

Education

**** ********* ** ******* ******* Howard

Community College

Biomedical Engineering - 3.27 GPA

Columbia, MD

2000 Vocational Training

Montgomery College

Automotive Technology - 42 Credit/hrs

Rockville, MD

1997 High School Diploma

Montgomery Blair H.S.

General Education

Silver Spring, MD

Internship

2010-Present BMET Intern - 1 year Suburban

Hospital

Bethesda, MD

Work Experience

1998-Present Fitzgerald's

Auto Malls

Gaithersburg, MD

2007- Present. Porter/ Technician

Repair customer vehicles on-site and ease tensions with disgruntled

customers

Provide transport of: customers, parts, and vehicles

Purchase supplies and parts needed to run Dealership on a daily basis

2006-2007 Assistant Service Manager

Responsible for greeting customers and obtaining customer information

Scheduling appointments for vehicle repair

Coordinating part ordering/ part availability with customer arrival

2005-2006 Supervisor/ Repair Order Dispatcher

Oversee daily operations of repair shop, and inspection of vehicles

Liaison between technicians, and management

Access ability of technicians in shop, and distribute repair orders

accordingly

2000-2005 Automotive Technician

Inspect vehicles and access customer complaints

Road test and perform various diagnostics on vehicles

Perform maintenance/repair and/or remove and replace parts to remedy

malfunctions

1998-1999 Express Lube Technician

Inspect vehicles for maintenance and minor repair needs

Rotate tires

Perform Lube, Oil and Filter replacement

Prior to Fitzgerald's

1997-1998 Lube Technician

Jiffy Lube

Rockville MD

Perform lube, oil and filter replacement on customer vehicles

Inspect customer vehicles for minor maintenance needs

Advise customer of needed maintenance and perform said maintenance

1995-1996 Crew Foreman

Gardens by Garth Landscaping Company

Dickerson, MD

Oversee landscape laborers duties

Keep track of landscape laborers hours

Follow detailed instructions in planting shrubs and flowers and perform

landscape maintenance

1994-1995 Security Guard

Investigative Protective Services

Silver Spring, MD

Patrol neighborhoods and buildings under company contract

Keep updated records of patrol rounds made

Report any and all suspicious activity to company and/or Police

Certifications

1998-2009 A.S.E.- Automotive Service Excellence

Certifications

Master Technician

Brakes

Steering

Electrical

Engine Repair

Engine Performance

Manual Transmission

Heat and Air Conditioning Repair

8. Automatic Transmission

General Computer Knowledge

Networking

Upgrades and Peripherals Installation

Word

Power Point.

Proficient with DOS

Windows XP

Windows 7

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