Customer Service Sales

JALENE M. WERTH

***C Capitol Drive ( Sugar Grove, IL 60554

630-***-**** ( *********@*****.***

EXPERIENCE: Alter+Care: West Chicago, IL June 2006 - November 2009

The IBIS Group: West Chicago, IL July 2004 - June 2006 Company merged

with Alter+Care in June 2006

ADMINISTRATIVE ASSISTANT /PROJECT COORDINATOR

Responsible for project management including pre-development, development,

marketing, sales and operations.

(Developed and designed various project (Assisted with recruiting, hiring

and corporate and training of

marketing collateral materials, such as wellness center's staff

direct mailers (Organized and managed

and brochures pre-opening and closing

(Coordinated special client events, of pre-opening membership sales

meetings and travel office

(Conducted competitive market analyses (Generated reports, graphs and

for health care charts to track

ambulatory business plans membership sales progression

(Managed and implemented the production (Assisted with wellness center

of business plans pre-opening/set-up

(Developed PowerPoint presentations operations

(Prepared and tracked invoices and (Managed regional office

expense reports

Tandem Professional Employer Services, Inc.: Oak Brook, IL May 2002 -

July 2004

HUMAN RESOURCES ADMINISTRATOR

Responsible for administrative activities for internal staff and 65

external client companies.

(Assisted with development of client (Designed and created various

handbooks, proposals flyers and

and executive summaries PowerPoint presentations

(Coordinated company seminars

(Conducted employment verifications & (Helped staff in conducting audits

background checks

(Assisted in administration of health, (Screened applicants and set-up

dental, 401(k) and interviews

workers compensation benefits

Kohl's Department Store: Bloomingdale, IL November 2001 - June 2002

POINT OF SALE (P.O.S.): Part-time

(Conducted sales and provided customer service

( Organized merchandise

All Media Staffing: Schaumburg, IL June 2000 - September 2001

GRAPHIC ARTIST COMPOSER, R.R. Donnelley & Sons Elgin, IL

(Scanned and created logos for the yellow pages in telephone books

(Composed and corrected in-column ads for the yellow pages in telephone books

EDUCATION: Illinois State University at Normal, Illinois

(Graduated May 2000

(Bachelor of Arts & Science in Mass Communications with a concentration in

Visual Communications

Universidad de Complutense at Madrid, Spain

(January - March 1999 (Completed Spanish minor

(Microsoft Word (Microsoft (Microsoft Publisher ( QuickBooks

SPECIFIC (Microsoft Excel PowerPoint

(Microsoft Outlook (Adobe Photoshop ( Delorme

SKILLS: Street Atlas

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