Customer Service Manager

Location:

Posted:

August 15, 2011

N ikoletta K. Ha r r is

Polkton, NC 28135

************@*****.***

Objective: To obtain long-term employment in a stable company, which allows me to

u tilize my skills in verbal communication along with my education and

p revious work experiences.

Education: Graduate of Bowman Senior High School 1984

Studied Business Administration and Criminal Justice at South Piedmont

Community College

Some examples of completed courses include:

• Marketing

• Blue-print reading

• Psychology

• General Education

Experience: Instrument Transformer Equipment Corp. 2005-2010

Duties: Assembled t ransformers, including measuring skills; insulation of

t ransformers; assembled Siemens; corrected problems with used

t ransformers; spray painted and used caulking; special use of fiberglass tape,

i nvolved with re-ordering of hardware used on t ransformers; kept area clean

and free of debris; soldering and brazing

BI-LO Grocery Chain 2003-2009

D uties: Cashier; Deli bakery, including breads, cakes, cookies, etc. ; prepared

deli t rays; sliced meats using slicer; cake decorating; stocked and ordered new

p roducts; followed guidelines set my health dept. officials; t rained new

employees; general cleaning duties, and customer service, temporary shipping

and receiving manager, using scanners and computer

Pizza Hut 1989-2003

Duties: Waitress duties, such as serving customers, cleaning, taking

t elephone orders, preparations for shift beginnings and endings, t rained all

new employees

Vanguard Supreme, Inc. 1987-1999

Duties: Cylinder assembly using micro-measurements to align cylinder slots

and repair, invented new technique to rapidly put inserts into the cylinder,

b lue-print reading, data entry in stockroom for new insert parts

Special Skills: Licensed fork-lift operator, excellent people skills, able to think outside

t he box, quick learner, g reat at t raining and managing other employees

References: Available upon request