Project Manager Management

Bhawana Srivastava

**** ****** ** *** * Mason OH 45040

513-***-**** *****************@*****.***

EDUCATION

Project Management Professional (PMP) Certified July 2010

University of Cincinnati, Cincinnati, OH Dec 2009

Master of Business Administration, Full-Time Program

- Concentration in Management

Advanced Diploma in Computer Applications

Department of Electronics Accreditation for Computer Courses, India

Bachelor of Science, University of Delhi, India

WORK EXPERIENCE

Current Work (Personal project) April 2011 - Present

A personal project on developing a Web application for food enthusiasts

Leveraging my instructional design, training development, and project management experience to design and develop a social

learning-based dynamic Web application focused on food.

Designing the content based on instructional design methodologies and adult learning theories. This will increase user engagement by

helping them follow the content easily and learn effectively.

Developing a prototype for the Web application using PHP, MySQL, and CodeIgniter framework.

Planning to conduct user studies with the prototype in the upcoming months to understand the potential users’ expectations,

preferences, behaviors, and thought processes. This will help in improving the user interface and content design.

Enterprise Learning Solutions Intern, RWD Technologies, Mason, Ohio May 2010 – January 2011

RWD Technologies helps clients with performance solutions, enterprise learning solutions, and applied technology solutions

Pioneered the set up of clients’ offsite system and mentored developers on tools and technologies used for developing training

courses. This eliminated the travel and living expenses from a number of project team resources, reducing the development cost of

training and performance support materials by 40%.

Developed storyboard for end-user courses and application simulations to train the corporate clients in energy and retail sectors on

using the SAP, Oracle, and Wellcore applications. These products will reduce the common errors reported in application usage by

80%.

Initiated and completed the upgrade of a 355-page advanced e-learning course for a client in 80 hours. This helped our business unit

build a long-term relationship with the client.

Conceptualized and developed Train-the-Trainer courses to coach instructors on facilitating classroom training and managing learners

in the classroom.

Project Coordinator (MBA Internship), Cengage Learning (Formerly Thomson Learning), Mason, Ohio Jun 2009 – Sep

2009

Cengage Learning publishes print and digital learning and research solutions for the academic, professional, and library markets

Initiated and completed the automation of Project Management Office (PMO) tasks, and trained the Project Managers (PMs) and

Directors to use and maintain the tools. This increased the efficiency of PMs and Directors in performing project management-related

administrative tasks by 90%.

Edited and compiled the Instructor Resource CDs’ developer’s manual, thus decreasing the developer training time by 15%.

Project Manager/Process Analyst, Accenture Learning, Bangalore, India Oct 2003 - Mar 2005

Accenture Learning is a Business Process Outsourcing services company developing learning solutions for enterprise customers

Analyzed and evaluated business needs to design ERP training solutions for Fortune 500 clients from healthcare, energy, and retail

sectors. The analysis helped in determining the gap between the users’ current and desired performance and recommending the

appropriate instructional design strategy for the training products.

Supervised teams of 3 instructional designers, 2 content developers, and 1 media designer tasked with designing, developing,

implementing, and evaluating Instructor-led and Web-based learning products. The products helped increase the business unit’s

revenue by USD 10M per year.

Initiated and led Web Content Management Systems projects and completed the projects in 80% of the budget, resulting in the clients

awarding our business unit 2 more projects worth USD 2.3M.

Project Leader/Instructional Designer, Intellistudent Services, New Delhi, India May 1999

- Sep 2003

Intellistudent Services specialized in providing learning solutions to K12 and higher education markets

Led a team of 4 instructional designers to design, develop, implement, and manage Computer- and Web-based courses to serve K12

and higher education markets. The products were targeted to initially generate a revenue of USD 1M.

Designed course-specific interactivity templates based on instructional design principles. The templates were adopted by all divisions

and helped earn revenue of USD 2,50,000 over 3 years.

Conducted qualitative research and analyzed gathered feedback to evaluate the effectiveness of the existing products and make

decisions on new product design. This helped increase users’ overall learning experience and performance by approximately 25%.

ADDITIONAL PROFESSIONAL EXPERIENCE/COMPUTER/E-LEARNING SKILLS

Computer Training: Trained college students and the employees of Steel Authority of India Ltd. (SAIL), a government organization,

on computer concepts and software programming

Computer: Microsoft Office, Microsoft Project, Microsoft Access, Captivate, Documentum, Dreamweaver, XML, HTML, Visual

Basic for Applications, uPerform

Learning Solutions: Proficient in instructional design, writing, and editing; experience working with LMS and SCORM standards

SCHOLARSHIPS/AWARDS

University Graduate Scholarship, College of Business, University of Cincinnati

UC MBA 18th Annual Case Competition Runner-up

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