Customer Service High School
Resume:
Kellie H. Beason
**** ******** ** ****** ****, TN 37771
********@*****.***
Objective: to obtain a position in an office setting using my excellent customer service and
organizational skills.
Employment:
First Utility District of Knox County 11/2010-04/2011
122 Durwood Rd
Knoxville, TN 37923
Customer Service Representative
Answering multi line phone system
Taking payment for utility bills in person and over the phone
Credit card machine experience
Assisting customers in signing up for new utility services
Entering and updating service orders for connections, disconnections, and new meters
Morning and night processing, daily balancing of cash drawer
Springleaf Financial Services 04/2008-10/2010
455 Highway 321 N
Lenoir City, TN 37771
Customer Account Specialist
Answering multi line phone system
Taking payment for bills in person and over the phone
Processing loan applications as well as loan closing
Handling of repossessions
Daily balancing of cash drawer
Stein Mart 02/2003-04/2008
11437 Kingston Pike
Knoxville, TN 37934
Customer Service Lead
Directing customers’ phone calls to proper department
Processing customers’ sales, returns, and exchanges
Approving returns and exchanges for fellow cashiers
Occasional auditing of cash drawers
Daily balancing of cash drawers
Education:
Roane State Community College 06/2005-05/2008
Harriman, TN
Obtained an Associate of Science in Social Science
Lenoir City High School 08/2001-05/2005
Lenoir City, TN
Obtained a general high school diploma.
Related experience:
Notary public
References:
Available upon request.
Contact this candidate