Customer Service Administrative Assistant

Kinesha Spears

**** *. ******* *******, ** ****8 (832) 297- 3881

Qualifications Summary

* Microsoft Office * Adaptive to various environments

* Superb public relations skills * Years of quality customer service

* Data entry & file maintenance * Innovative problem solving techniques

Employment History

Place of employment: OCE Business Services

Dates worked: 03/2008 - Present

Title: Records Clerk

Duties: Protection and maintenance of tax records, prepping and scanning

documents, assistance in client file request

Place of employment: Day & Zimmerman Security

Dates worked: 01/2008 - 03/2008

Title: Security officer

Duties: Patrol and secure buildings

Place of employment: ACS

Dates worked: 10/2007 - 1/2008

Title: Customer Service Representative (Sprint)

Duties: Helped Sprint customers with their phone service

Education & Training:

Everest Institution

Medical Administrative Assistant Certification (06/2011)

GPA: 4.0

Houston Community College

Associates in Arts (05/2009)

Scarborough High School

Diploma (May 2003)

Awards and Accomplishments:

OCE Employee of the Month (June 2010)

2003 Texas Scholar (Scarborough High School)

CPR Certified (2011)

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