VANESSA H. MOODY

*** **** ***** *****

Roswell, GA 30076

678-***-****

abgx45@r.postjobfree.com

CAREER PROFILE

> Facilitated an improved bariatric practice model for ancillary

practice location which led to marked improvement in conversion rate

and patient satisfaction.

> Spearheaded the implementation of patient tracking and practice

reporting companywide for improved operational and market analysis.

> Billing/Collections Director for a Market producing 1/3 of company's

revenue.

> Managed the third largest Surgery Center in HCA's Ambulatory Surgery

Division and met and exceeded all financial goals for four consecutive

years.

> Surgery Center recognized with the Regional AR Management Award, 2004

> Reduced Bad Debt to -0.3% and maintained a negative percentage over 5

years.

> Reduced AR days from 57 to as low as 28 and maintained an average of

30 over a 5 year period.

> Developed expertise in office administration, reimbursement, AR

analysis & management, marketing & communications, P & L performance,

personnel management; system implementations; broad knowledge of

insurance and managed care plans, CPT & ICD-9 coding, 3M Encoder

software knowledge, billing and collections.

> Established successful physician practice.

> Opened and setup successful 5-physician practice.

> Medical Office Manager Certification

> Practice Management Consulting

> Evening Instructor- MTI College of Business and Technology- Associate

Degree Program-Business Technology/Medical Subspecialty (Insurance

Billing and Coding, Medical Terminology, Medisoft, and Grammar for the

Healthcare Professional)

PROFESSIONAL EXPERIENCE

Real Results Weight Loss Solutions, LLC, Atlanta, GA

Dec. 2008 - present

( Formerly American Institute of Gastric Banding/True Results)

Facility Director

Develop and implement a strategic plan for the Facility's growth;

manages all Facility operations; plans,

organizes, and directs all related functions and activities

(internal and external); establishes goals, objectives and

standards of performance; interprets policies, standards, and ensure

Facility compliance. More specifically,

responsible for the day-to-day Facility operations, customer

service/patient experience, financial performance,

budget, Business office operations, managed care contracting,

financial performance and human resource

management and development; liaison to corporate office and other

facilities.

Argyle Solutions, Inc., Kennesaw, GA Sept 2008-

Oct 2008

Site Director- Early Out Division (Insurance and Self-Pay)

Revenue Cycle Management Solutions for Hospital Billing- Company

folded due to financial stress in

economic down-turn.

Responsible for the overall successful operations of the EOS(Early

Out Services) Division. Ensure that Hospital

client collection goals are met monthly. Maintaining effective

relationships. Provide leadership, vision and

guidance to Unit Managers and supervisors.

MEDICAL BUSINESS SERVICE, INC, Atlanta, GA

Jan 2006 to Sept 2008

Director-Georgia Market (Athens, Atlanta, Lawrenceville, and Macon

and offices)

Radiology Billing Service - Third Party Billing for Hospital-Based

Physicians and Free-Standing Imaging Facilities

Responsible for the development and training of management staff

associates. Direct 125 FTE's. Responsible for Region's P&L performance

and achievement of financial goals.

. Achievement of client financial goals to include billing, cash

recoveries, bad debt, days in AR and total AR liquidation performance.

. Restructured Call Center for improved self-pay collections and

customer service.

. Served on the Committee to Develop Standard Operating Procedures.

. Denials Management Committee Member

. Participated in the Development of Key Performance Indicators for the

business.

HCA (Hospital Corporation of America, Inc.)

Dec 1999 to Jan 2006

CBO(Centralized Business Office) Manager - Atlanta Outpatient Surgery

Centers, Atlanta, GA Aug 2004 to Jan 2006

Directed billing services and business office functions for 4 Surgery

Centers and Emory/John's Creek Cath Lab. Responsibilities included

development of strategies for successful accounts receivable management

and achieving monthly AR and cash targets; process improvement;

forecasting and trend projections; government and regulatory compliance;

accounts payable, and all financial reporting for business units.

Business Office Manager - Bay Area Surgicare Center, Houston, TX

Dec 1999 to Aug 2004

Planned, organized, controlled and directed the activities of the Surgery

Center business office. Responsible for the management of accounts

receivable, accounts payable, coding and billing, collections, admitting,

registrations/insurance verifications, medical records department and the

development of the employees within those departments. Responsible for

month end close activities, achieving AR and cash targets and financial

reporting.

. Served as the Facility Privacy Official and member of the Quality

Improvement Committee.

Member, Ambulatory Surgery Division's AdvantX User Review Group.

. Maintained and updated managed care matrix for Houston Market

facilities.

BAYLOR-METHODIST PRIMARY CARE ASSOCIATES, Houston, TX

Apr 1998 to Dec 1999

Clinic Operations Manager

Internal Medicine, Family Practice & Pediatrics- 5 physician practice.

Responsible for daily operations, including personnel development,

managed care, payroll, implementation of policies and procedures, billing

and collections, marketing and budgeting and month end close activities.

. Member of the Operations & Finance Committee.

BRIAN H. KAPLAN, M.D., P.A. (Gastroenterologist), Houston, TX

Jul 1993 to Apr 1998

Practice Manager

Responsible for the establishment of the practice and overall day to day

operations. Duties included payroll, accounts receivable and payable,

financial review, managed care contracting, billing and coding,

collections, compliance and physician credentialing

. Selected to serve on the St. Luke's Episcopal Hospital Staff Advisory

Board - 1995.

KELSEY-SEYBOLD CLINIC, P.A., Houston, TX

Jun 1988 to Jun 1993

Multi-Specialty Clinic - Coordinator - Gastroenterology Department

Provided administrative support for four physicians and Department Chief

to include overseeing of billing and coding. Responsible for daily

operations of Department, including staffing, training, organizing, and

general supervision.

BLOOD CENTER OF LOUISIANA, Baton Rouge, LA

Mar 1986 to Aug 1988

Public Relations Officer

Assisted in the coordination and execution of marketing and public

relations activities of the Center. Played a vital role in organizing a

record-breaking fundraiser involving the New Orleans Saints, giving the

Blood Center the biggest financial boost of its history.

EDUCATION

B.A. Degree, Liberal Arts - May 1983

Southern University, A&M College, Baton Rouge, LA

Louisiana State University, Baton Rouge, LA 1979-1981

ASSOCIATIONS

Member, MGMA (Medical Group Management Association)

Big Brothers Big Sisters of Metro Atlanta

Board Member, Sunshine Rainbow Charity, Inc.

COMPUTER SKILLS

Proficient in Microsoft Word, Excel, and Outlook, PowerPoint,

AdvantX, IDX, Medisoft, Seasoft,

and Medical Manager, FACS, CPU-MedFM, Sage, Netsuite,

EClinicalworks, and Salesforce CRM

CONTINUING EDUCATION

. The Controllers Workshop-Skillpath

. Collection Law for the Health Care Industry in Texas-Lorman Education

Services

. AdvantX Surgery Center "ACE" training- HealthIS/SourceMedical

. Customer Service and Case Growth -HCA

. Advanced ICD-9CM Outpatient & CPT Coding - HCA HIMS

. Step Up to Leadership- Dale Carnegie

. Essential Skills for Health Care Managers - HCA+ University for

Healthcare Leaders

. The Conference on State and Federal Personnel Laws - Human Resources

Council

. "Learning Going On" Seminar- HIMS ASD Coding Training

. Financial and Accounting Basics for ASC's - Federated Ambulatory

Surgery Association (FASA)

. "Do The Coder's Hustle" Seminar - HCA

. Adjustable Gastric Banding System Lapband Allied Health Workshop,

2009, Allergan Medical

. African American Obesity Summit 2010, Allergan Medical

. Lap Band Total Care Regional Summit 2010, Allergan Medical

. Realize Adjustable Gastric Band Training Course for the Allied Health

Professional, 2010- Ethicon Endo-Surgery, Inc.

. Aftercare Pathways Course, 2011, Ethicon Endo-Surgery, Inc.,

References available upon request

Contact this candidate