Customer Service Rep
Resume:
Tasha Demitro
*** ******** ******, *** *****
Bronx, NY 10473
***********@*****.***
OBJECTIVE: To obtain an entry-level position in office administration
EDUCATION: Monroe College, Bronx, NY (January 2007 to Present)
Bachelor in Business Administration, expected August 2011
Major: Business Management
Interboro Institute New York, NY (01/02-12/04)
A.A in Business Administration
Additional Coursework in Microsoft Excel, Child abuse, Sociology and Psychology
HONORS: Academic Achievement Awards
Dean’s List
PROFESSIONAL EXPERIENCE:
Dean and Deluca, New York, NY, November 2009- Present
Customer Service Rep. / Gourmet Deli Server
• Assist customers with cafe beverages and pastry items.
• Prepare espresso drinks.
• Utilize food handling equipment.
• Prepare salads according to customer’s needs.
Barnes & Noble, New York, NY, April 2008-July 2009
Café Supervisor
• Trained new employees on company policies and procedures .
Resolved complaints of patrons.
Received cash and credit card transactions from patrons.
Arranged daily assignment sheets and weekly tasks.
Conducted monthly inventory of stock.
Cinema Four, New York, NY, December 2001-November 2004
Cashier/ Customer Service Rep
Operated computer terminal.
Directed customers to appropriate sales areas.
Stocked shelves and counters with merchandise.
Received cash and completed credit card transactions from patrons.
Received letter of achievement from employer.
COMPUTER SKILLS:
Microsoft Windows, Excel and PowerPoint
REFERENCES:
Available upon Request
Contact this candidate