Human Resources High School
Resume:
Patrick Green
Las Vegas, NV 89139
**********@**********.***
OBJECTIVES
To obtain a position within the company that will allow me to utilize my
experience to benefit the company as well as for personal growth and
professional advancement.
SUMMARY OF QUALIFICATIONS
Ethical and professional with well developed skills for Cage, Credit and
Pit Clerk Operations;
Ability to oversee entire project development and management by blending
differing personality
types, backgrounds and age groups into a smooth running production team.
Cost effective and results oriented. Experienced in negotiations, oral
presentations, and new
business development.
Articulate, creative, innovative; professional appearance and communication
skills.
Proven ability to maintain confidential profitable client relationships.
Hands-on, customer oriented director with strong capabilities in forming
and
implementing innovative and creative strategies, and dedicated to the
principle of
continuous improvement
PROFESSIONAL EXPERIENCE:
Monte Carlo Resort and Casino, Las Vegas, NV
Director of Cage, Credit and Pit Clerk Operations, March 2006 - July 22,
2011
More than five years experience.
Immense ability to conduct credit investigations, enter transactions in
journal or other similar accounting record.
Solid ability to keep financial records and monitor credit extension
decisions.
In-depth ability to obtain information from clients, customers and others.
Ability to organize and work with detailed records.
Remarkable ability to prepare reports in a timely manner.
Develops employee-training procedures relating to supervising, cashiering
and clerks. Coordinates scheduling, staffing, and handles issues relating
to payroll and Human Resources. Knowledge and compliance of all Title 31
Regulations.
Knowledge of and adheres strictly to all Gaming Regulations.
Knowledge of all Cage areas.
Understanding of fraud prevention and credit scams.
Knowledge of paperwork flow regarding credits and debits.
Member of the following Committees:
Property Administrator of American Gaming Association
Compliance Committee
Business Solutions Committee
Diversity Council Property Chairman
Mirage Hotel and Casino, Las Vegas, NV
Casino Cage Shift Supervisor, October 2004 - February 2006
Responsible for overseeing all Casino Cage Operations for both Grave and
Swing shifts. Assisted in the opening of High Limit (Baccarat).
Implemented various cross departmental Cage Operations.
Responsible for Cage Cashiers and Credit Clerks.
Close involvement with the integration of Slot Operations.
Managed a total of 26 employees on my shift
Responsible for scheduling, payroll, attendance, training and M2 Incentive
Programs along with extensive involvement with High Limit Guests, Casino
VIPs, and Executives.
Mirage Hotel and Casino, Las Vegas, NV
Assistant Cage Shift Supervisor, November 2001 to September 2004
Responsible for day to day operations of the Casino Cage & Credit.
Responsible for scheduling
Interacted with customers and Cage Staff.
Interacted with International and Domestic Players.
Implemented various Computer Incentives and Operational Program
Development.
Resolved guests complaints
Mirage Hotel and Casino, Las Vegas, NV
Casino Cage Cashier, May 1996 - August 1996
Cash all types of checks for patrons within the specified guidelines
Recorded all checks cashed in the specified computer system
Conducted both Marker and Front Money transactions on patron accounts
Balanced bank at end of shift
Provided new patrons with check cashing/credit applications
Redeemed chips/tokens and Race and Sports tickets for patrons
Redeemed all acceptable types of foreign currencies
Secured and documented all recordable transactions made with company assets
Issued or surrendered safety deposit boxes
Assisted patrons with general information upon request
Performed drop and count procedures in accordance with gaming and company
regulations and departmental policies
Mirage Hotel and Casino, Las Vegas, NV
Poker Cashier April 1996
Responsible for Daily Operations of the Poker Cage
Balanced the Poker Room Cash and Chip Transactions
Kept running totals on customers relating to Regulation 6A.
Monitored use of Safe Deposit Boxes for the casino customers.
Mirage Hotel and Casino, Las Vegas, NV
Vault Cashier, March 1996
Handled all Slot Currency
Assisted Vault Attendants
Performed other job-related duties as assigned
Balance correctly at the end of shift
Mirage Hotel and Casino, Las Vegas, NV
Coin Vault Attendant February1996
Handled Slot pick up and delivery of Booth & Carousel buys
Followed cash handling procedures
Communicated with co-workers, managers and all guests
Followed directions from Supervisors
Mirage Hotel and Casino, Las Vegas, NV
Water Feature, January 1996
Handling all Currency for Mirage Resorts
Prepared Deposits to the Bank for United Way
Education:
Roosevelt High School
3700 W. Wilson Avenue
Chicago, Illinois
Bateman Elementary School
4210 N. Berteau Avenue
Chicago, Illinois
Reference available upon request.
Contact this candidate