Customer Service High School

Jazmin. Gutierrez

** ******** ***, ******, **, 94561

925-***-**** *********@***.***

EDUCATION Freedom High School, Oakley May

2011

High School Diploma

3.0 GPA

Coursework: Statistics, Pre-calculus

EXPERIENCE

Panda Express Antioch, CA

2011-present

Crew Member

* Address customer's questions and concerns and refer them to

appropriate resources

* Provide high level of customer service

* Fulfill needs of customers

Mc Donald's Corporation Pittsburg, CA

2010-present

Crew Member

* Address customer's questions and concerns and refer them to

appropriate resources

* Train new employees, offering a model of successful performance

* Ensure the highest level of customer service and customer

satisfaction

* Operated computer/cash register and enthusiastically accepted

payments from customers

Las 3 Marias Antioch, CA

2010-2010

Waitress

* Attend customers to their tables.

* Confirm with customers to make sure that they are enjoying food

and take action to correct any troubles.

* Stock service areas with supplies

SKILLS Microsoft Word, Excel, PowerPoint

Bilingual Spanish/English

CPR Certified

ACTIVITIES Babysitting, Community Service, Housekeeping

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