Customer Service Data Entry

Ivette Henriquez

**** *** ***** **, #**

Concord, CA 94518

925-***-**** Home Phone

925-***-**** Cell Phone

*.*********@*****.***

Objective: Customer Service/Clerical/Data Entry

Skills: Microsoft Office Word 2007 Typing 45 WPM

Ten Key Data Entry

Dictaphone

Employment History:

03/03 to 03/11 Bank of America, Concord, CA

Condo/ Co-op Specialist

Perform high volume of detailed compliance analysis,

maintained

Consistent communication with all internal and external

customers,

Respond to calls and emails regarding operational support

to

Builders, Brokers, Developers and Fulfillment associates,

perform

Other work related duties as assigned, review new

Condominium

Projects.

02/01 to 3/03 DM Stone Recruiting Solutions/Bank of America,

San Francisco, CA

Customer Service, Data Entry, Maintained consistent

Communication with all internal and external customers,

review

New Condominium Projects.

Education:

Adelphi Business College, Van Nuys, CA

Business Courses, 9 month course, graduated in

November 1985

Skyline College, San Bruno, CA

Business Courses, Typing, Office Procedures, Word

Processing 5.0

South San Francisco High School, South San Francisco, CA

General Courses, graduated in 1982

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