Manager Staff
Resume:
Laureen Johnson
Bronx, NY 10467
Accumulated Professional Knowledge/Skills:
Knowledge of startup programs needs and requirement
Knowledge of HR hiring/firing procedures
Knowledge of evaluations of staff and programs progress
Knowledge of Triad Model of evaluation
Knowledge of counselor-client relationship, the ethical canon, and the
federal code of confidentiality
Work History:
The Door, New York 10/2009-
present
Housing Program Program
Supervisor
Responsibilities:
Start up program
Run day to day operations of 55 units
Supervise a staff of 7
Provides weekly supervision w/ staff
Do monthly chart audits
Prepare weekly, monthly and quarterly reports to funders and the Property
Director
Harlem United, New York 2008-
10/2009
Foundation House West Congregate Program
Director
Responsibilities:
Start up programs
Run day to day operations of 25 studio apartment building
Monitored the safety and security of a community of 30 adults
Supervise a staff of 13.
Provide staff training and coordinates training opportunities for staff
development
Conduct case conferences w/ clinical staff
Run staff and community meetings
Provides weekly supervision w/ staff
Do monthly chart audits
Prepare weekly, monthly and quarterly reports to funders and the Managing
Director
Harlem United, New York 2004-
2008
Women's and Children Housing Program Program
Coordinator
120 Scattered Site Apartments
Responsibilities:
Manage a caseload of twenty clients and provided home visits, advocacy,
referrals, case management, and individual /family counseling to women and
their children
Supervise five staff.
Lease up and secure 120 apartments throughout the Bronx and Manhattan
Ensure case management services were adequate and fitting the needs of our
clients
Conduct case conferences w/ clinical staff
Provide weekly supervision w/ staff
Harlem United, New York 2000-
2003
Adult Day Health Center Case
Manager
Responsibilities:
Prepare psychosocial(s) assessments and treatment plans
Facilitate groups, (anger management, harm reduction, relapse prevention,
and health issue group)
Designed an eight week parenting workshop
Prepare weekly and monthly case management reports
Record daily progress notes
Attend morning rounds
Harlem United, New York 1998-
2000
Responsibilities: Intake
Coordinator
Responsible to keep program enrollments up
Complete seven Intake assessments weekly
Ensure Medical Update packages were completed by primary care physician's
w/chest x-rays
Compile new charts
Preparing presentation for outside sources
Prepared/facilitated presentation to recruit new members
Harlem United 1996-2000
Scattered Site Housing Program (HRA) Case
Manager
Responsibilities:
Carry a caseload of 20
Conduct home visits
Collect Program fees (rent)
Prepared psychosocial and treatment plans
Weekly reports to DAS (Division of AIDS Services)
Facilitate trips to Albany and Washington to advocate for no cuts to
HIV/AIDS services.
Education:
2010-2010 Metropolitan College of New York (MCNY,) New York, NY
Master Business Administration (MBA)
2006- 2009 Adelphi University, Garden City, NY
Master of Science in Social Work (MSW)
1994- 1996 Audrey Cohen College, New York, NY
Bachelor of Professional Studies, Human Services (BPS)
References: References Available upon Request
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