Human Resource Resources

THOMAS G. D'ANGELO

PO Box ****

Hilton Head Island, South Carolina 29938

843-***-**** / ********@*****.***

SUMMARY OF QUALIFICATIONS

Academic background in Accounting; Human Resource Certification; extensive,

progressive experience in both Finance and Human Resource Management.

Communicate effectively with others at all levels; open door policy.

Proficient in providing optimal client service; developing and implementing

human resource policies and procedures; creating job descriptions; ensuring

wage and salary rates are fair and equitable; conducting performance

evaluations; negotiating benefits with insurance providers; complying with

human resource rules and regulations. Proficient in performing various cash

management activities; formulating budgets, capital planning and

expenditures; contributing to organization's strategic direction. Excellent

work ethic and integrity; value and respect co-workers.

PROFESSIONAL EXPERIENCE

INTERCONTINENTAL HOTELS GROUP/CROWNE PLAZA, Hilton Head, South Carolina

Feb. 2011-Present

LOSS PREVENTION/SECURITY OFFICER

Perform daily inspection and ensure compliance of hotel security and safety

requirements and procedures in order to protect hotel property, employees

and guests against theft, crime, threats and safety hazards. Key duties and

responsibilities: patrolling and inspecting with specified equipment the

assigned areas to include all public areas of the property; maintaining the

Security procedures and audit/department logs that may include lost and

found, storing guests' valuables, key control, emergency procedures, health

and safety hazard procedures for all employees and guests; investigate loss

and safety incidents involving guests, employees and/or hotel loss and

safety exposure and comply with state and government regulations and hotel

procedures to prevent/minimize the loss from theft and other safety risk or

litigation against the hotel; respond in a courteous and prompt manner to

all guest related incidents, questions, complaints and/or requests to

ensure strong guest satisfaction.

COASTWAY COMMUNITY BANK (F/K/A Coastway Credit Union), Cranston, Rhode

Island 1977-August 2010

Financial Products/Services - $300 Million Assets - 120 Employees - Merged

with Warwick Credit Union

HUMAN RESOURCE MANAGER/CHIEF OPERATING OFFICER (2001-August 2010)

Direct all banking activities in the absence of Chief Executive

Officer/President. Key functions include: participating in business

planning sessions with Chief Executive Officer/President annually;

establishing annual goals, project growth, loan volume, products, capital

expenditures and budget; implementing established business plan into all

departments; interviewing, hiring, training, evaluating, supervising, and

motivating branch support specialists, human resource assistant and

facility maintenance; ensuring proper branch staffing, timely performance

appraisals, salary reviews and product promotions; reviewing policies and

procedures, salary administration, job descriptions, grade levels;

approaching Board Members with policy changes; providing employee census

for pension plan; reviewing property & casualty and bond insurance

coverage at each branch location; entertaining and reviewing bids.

Accomplishments:

. Member of Finance Committee; collaborated with Senior Vice President

of Finance to set rates for deposits, loans, cash management.

. Edited/revised job descriptions, salary and grade levels.

. Implemented training and educational programs to develop employees

professionally and personally; partnered with New England College of

Finance for employees to take courses and/or obtain a degree.

. Contracted with the Employers Association (independent agency) to

implement an employee survey resulting in improved employee morale,

reduced overtime expenses; and monthly communication meetings.

Page Two

THOMAS G. D'ANGELO

CHIEF OPERATING OFFICER/HUMAN RESOURCES(1999-2001)

Warwick Credit Union/Coastway Credit Union

Performed various cash management and human resource activities. Duties

included: developing, implementing and monitoring human resource policies

and procedures; collaborating with insurance benefit providers;

establishing annual business plan; setting rates for deposits and loans;

identifying source of funds; analyzing financial statements; creating

strategic three-year plans; overseeing activities of three direct reports.

Accomplishments:

. Successfully worked with President/Chief Executive Officer to

facilitate merger of two credit unions in March 2000; communicated

benefits of merger to Board of Directors; reviewed and selected

products and services; eliminated duplication of services.

TREASURER/MANAGER (1993-1999) Warwick Credit Union

Oversaw activities of loan officer, accounting supervisor, loan clerk, head

teller and two customer service representatives. Duties included:

interviewing, hiring, training, evaluating, supervising, and motivating

employees; processing computerized payroll; preparing monthly, quarterly

and annual payroll tax forms; compiling quarterly regulatory reports;

preparing financial statements and presenting to Board of Directors;

attending board meetings.

Accomplishments:

. Assisted President on conducting feasibility study for computer

system; implemented outsourced computer upgrade rather than having an

in-house system as a result of study.

. Played key role in locating and establishing new branch location in

Warwick, Rhode Island.

TREASURER (1986-1993)

ASSISTANT MANAGER (1982-1986)

ACCOUNTING ASSISTANT (1977-1982)

EDUCATION

UNIVERSITY OF RHODE ISLAND, Kingston, Rhode Island

BACHELOR OF SCIENCE/ACCOUNTING

CERTIFICATIONS

ROGER WILLIAMS UNIVERSITY, Bristol, Rhode Island

CERTIFICATE/HUMAN RESOURCES

Introduction to Human Resources; Policy Development & Implementation;

Benefits Management; The Legal Environment; Employment/Talent Acquisition;

Compensation Management

PROFESSIONAL MEMBERSHIPS

Board Member-Kent House (Non-Profit for Substance Abuse)

Board Member-New England College of Finance (Southeastern Region)

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