Manager Sales
Resume:
RYAN D. VAN PELT
Columbus, OH **228
August 19, 2011
I am interested in the District Manager position in Columbus, Ohio. I graduated from Ohio State
University in December 2007 with a B.A. in Psychology. I have over six years experience in
dealing with multi-level management. I have strong technical skills, proficiency in business
computing software, databases, spreadsheets, P&L breakdowns, HR, payroll, controllable
expenses, process improvement, presentations and training classes. In addition, I successfully
headed up a sales territory that covered two states. I have experience as a market Retail Market
Manager and I have implemented successful continuous improvement plans for companies. I
want to have a career that I can believe in and I want to work for a company that will support the
growth of its employees. I believe that Knowledge Universe can provide me with a platform for
success that will lead to a mutually beneficial career path. I look forward to telling you more
about my work experience and how my skill set could contribute to the successful day-to-day
running of your company.
Thank you in advance for your time and consideration. I look forward to speaking with you soon.
Sincerely,
Ryan Van Pelt
1438 Ithaca Dr. Columbus, OH 43228
PHONE 419-***-**** *********@*****.***
RYAN D. VAN PELT
PROFESSIONAL PROFILE
A proven track record for success in sales, management, and customer service. Creative
problem solver with the ability to drive company growth, resolve conflict, improve
morale and consistently exceed expectations.
Marketing - Proven ability to recognize and capitalize on client needs, closing the
sale. Broad knowledge of marketing disciplines, including telemarketing,
promotional planning, merchandising, and event planning.
Management - Solid background in planning and executing sales and marketing
plans. Hands-on manager with highly developed customer service and leadership
skills. Equally strong in time management and effective accountability.
Team Building - Decisive team leader with extensive experience recruiting and
hiring team members, developing talent and creating and utilizing effective
training programs.
Communication - Persuasive communicator with well-developed presentation and
interpersonal skills. Able to develop productive relationships with colleagues,
customers and staff.
EXPERIENCE
The Children's Place 8/10-Present
Outlet Store Manager/Market Manager (DM in training)
Immediately developed training program for standard operating procedures and
implemented accountability factors to achieve results. Successfully coached team and
built a bench for talent. Internally I trained and promoted 1 Sales Lead, 2 Assistant
Managers, 1 Co-Manager and Store Manager. After fixing the Outlet I was asked to
become a Market Manager (DMIT) and help the District Manager with achieving
company sales goals and brand recognition.
Implemented training program and promoted top talent.
Reduced shrink by 3.4% in the stores that I oversaw.
Increased company based metrics:
Sales: 32%
Conversion: 6%
Email: 115%
Customer Satisfaction: 27%
ALDI 05/10-8/10
Market Manager
Based on my performance I have progressed through the organization and I have been
sought after to help other stores. I was asked to go to Delaware and help set up the
biggest ALDI in our division. I was then asked to go to the highest volume store in our
division. I successfully helped that store manager work on performance management and
running a more effective store that produces the next leaders of ALDI.
Successfully trained staff and prepared a store for the second largest grossing grand
opening in our division ever.
Worked on performance management issues: Worked with 2 employees on the
verge of being fired and helped them become two of the most productive
cashiers/Shift Managers that we have. I worked hand in hand with a DM to coach
and counsel poor performers from other stores, and help them make a decision on
whether or not ALDI is the right career choice for them.
*Recruited by The Children's Place
Meijer 11/08-5/10
Product Flow/Supermarket Lines Leader
Successfully managed production, processes and logistics for a record 4th quarter. Opened
up lines of communication between employees and managers to better foster a team
atmosphere. Focused efforts on execution to clean up and reorganize product flow.
Moved to Supermarket Lines Leader to drive execution and build a solid team for a
faltering store. Actively involved in reducing shrink, safety and HR. There is no human
resources department at my store, so I personally handle all HR issues for my
departments. I handle scheduling, hiring, discipline, training, payroll and any employee
related HR concern that may arise. Built a solid team and set up accountability factors
that have contributed to my teams success. A majority of my time is spent with the
operational aspects of all departments.
As of 10/6/09: My grocery department had the best inventory count that the
Columbus market has ever had.
Increased sales in produce 19%.
Increased bakery sales 41% in Retail $/LY since taking over in March, 2009.
Decreased shrink in departments by 3%.
Refocused team on the importance of sanitation in prepared foods.
Use sales forecasting/projections to control inventory, labor and maximize profit
potential.
Use P&L statements regularly to maximize growth potential
5 of my 7 departments are ranked #1 in the market for increase over LY.
Target 6/07-11/08
Logistics Manager
Developed accountability factors for team members, while effectively managing time and
resources to spot and address opportunities within the store. Accessible and approachable
to all team members throughout the store, while simultaneously improving the logistics
process.
Increased back room team productivity 65% and flow team productivity 24%.
Ranked number 3 in overall logistics score for the entire company.
As expense captain, I decreased overall non-payroll expenses for the store by 15%.
Reduced the total number of markdowns for the store by consistently pushing product
to the floor and communicating effectively with all team members.
*Moved to be closer to the hospital that my son was being treated at.
Old Navy 1/05-7/07
Key Holder/Customer Service
Responsible for opening and closing of the store, stepping into management roles in their
absence and assisting in merchandising decisions. Sought after to improve customer
service and employee accountability, always leading by example. Extensive experience in
cash handling, preparing bank deposits and assisting in loss prevention. Held this position
while in college.
Consistent leader in signing customers up for Old Navy Cards.
Developed and implemented business strategies for associate growth and
accountability.
Lifetouch, Inc. 1/03-5/04
Sales Developer
Part of an elite sales domination group, sent into specific marketing areas to regain lost
accounts and eliminate the competition. In addition to sales, I was responsible for
developing a cohesive work environment among neighboring territories. Responsible for
spotting breakdowns in the sales process and correcting those with coaching and training.
Promoted from area sales representative to sales developer (only 8 in entire country)
Leader in new accounts, length of signed contracts and overall sales dollars.
Had met company-set goals through March 2004 by October 2003.
*only left to get my degree
EDUCATION
Bowling Green State University Biology 2000-2002
The Ohio State University B.A. Psychology 2005-2007
University Dayton-Columbus MBA/MSE 2011-2013
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