Customer Service Objective

LUPITA A. MONTES

**** ***** ******

Cell: 661-***-****

Bakersfield, CA 93307

**************@*******.***

OBJECTIVE

Seeking an opportunity to contribute my solid background experience within the company that offers

challenging opportunities for developing new skills.

EDUCATION

Santa Barbara Business College

Associates of Science Degree for Criminal Justice Bakersfield, CA

Relevant Courses:

•

• Legal Ethics • Criminal Investigation • Introduction to

• Criminal Law • Intro to Law Corrections

•

• Criminal Procedure Enforcement Case Report Writing

• Criminology •

• Criminal Justice Emergency Procedures

• Introduction to Security •

Administration Computer Concepts

HILIGHTS AND QUALIFICATIONS

• Bilingual; fluent in written and verbal Spanish communications

• Demonstrate excellent organization

• 6 years Customer Service

SKILLS & ABILITIES

• Excellent communication skills • Certificate as a receptionist

• Motivated self-starter with strong desire • Answer phone lines

•

to learn Proficient with Microsoft Products

• Filing personal documents • Money Handling

• Customer service

WORK EXPERIENCE

170 hour Externship

Bakersfield, CA

Kern County Probation Department 08/2010-10/2010

File documents, answer incoming phone calls, summarized police reports, observe court interviews, assist

probation department with all daily tasks, including assisting with the monitoring of recent parolees.

Receptionist

Bakersfield, CA

Gay Lynne Natho Attorney at Law

2/2008- 11/2008

Provided excellent customer service to all clients, filed documents, answered multiple phone lines, created

appointments for employer, undated patients information.

Cashier

Bakersfield, CA

Mossman’s Westchester Coffee Shop

5/2005 to Present

Provided efficient customer service, reconciled and balance daily cash drawers; accurately process orders and

payments and ensure a safe and sanitary environment.

References Available Upon Request

Contact this candidate